Chrysler of Lawrenceburg

Dealership is absolute joke along with all of the people that work there. Customer service is non-existent. Complete lack of integrity from Nelson to the dishonest title department (Laura and Bailey). Sold that work there. Customer service is non-existent. Complete lack of integrity from Nelson to the dishonest title department (Laura and Bailey). Sold a car without a title. Had financing in place and due to the dealerships inability to produce a title over 4 months, the lender backed out. The dealership continued to promise they had the title. They set up an inspection at the Clerks office to inspect the car due to out of state title. I took off work to arrive to the inspection on time. Called the dealership to ensure they were sending someone. They confirmed in several calls that someone was on the way. After an hour, they stopped picking up my calls and finally one of the "managers" stated that no one was ever scheduled to come. 12 months and still no title. Nelson promised he would solve all of the problems and be a single point of contact. He lacks leadership and integrity and has zero customer service. Don't buy from here. Read the reviews, call the Attorney General to confirm these or file a complaint with them. This company does a disservice to the auto dealership industry. Spend your money somewhere else, they don't deserve your time or money. More

They are very nice very easy to work with . Got me in a nice ride Got me in a nice ride More

Barry was great! He even was nice when I was very indecisive as all women are. Thank you Barry and Tony also. He even was nice when I was very indecisive as all women are. Thank you Barry and Tony also. More

Entire process was extremely pain free. I would highly recommend anyone to consider this dealership for their next purchase. I would highly recommend anyone to consider this dealership for their next purchase. More

Barry Fisher was so very helpful! He really went above and beyond, and helped us get the truck of our dreams and an amazing deal. Thank you, Barry!!! He really went above and beyond, and helped us get the truck of our dreams and an amazing deal. Thank you, Barry!!! More

Very grateful to Kenny. I moved to Kentucky and he helped me with my new car. Very kind, helpful and he was looking for alternatives to ride, grateful. I moved to Kentucky and he helped me with my new car. Very kind, helpful and he was looking for alternatives to ride, grateful. More

The experience was a positive. Kenny was helpful and very professional. It was quick and everyone was very helpful. Kenny was helpful and very professional. It was quick and everyone was very helpful. More

Super great service of the employes and manager recomended 100 % very nice service great dealers recomended 100 % very nice service great dealers More

Very professional . Quick and easy. Did all my requests I need in a vehicle I wanted. Quick and easy. Did all my requests I need in a vehicle I wanted. More

Kenny Horn Was Amazing He Helped Us Tremendously Buying Our New Vehicle Thank-you For All Your Help. Our New Vehicle Thank-you For All Your Help. More