Chrysler of Culpeper

Deceptive on fees and destination Attempted to purchase a Jeep for the advertised price. However, Dennis said the processing fees are $799 (their own advertisement on Autotrader is $5 Attempted to purchase a Jeep for the advertised price. However, Dennis said the processing fees are $799 (their own advertisement on Autotrader is $589). He also said the shipping had to be added back to the price. The MSRP they advertise already includes destination, so this was a clear attempt in my opinion to deceive and double dip. They would not honor the advertised price. More

Wyatt did a fantastic job telling me about my many options and listening to find out what I was interested in. He responded to my online inquiry and when I went to the showroom, he was professional an options and listening to find out what I was interested in. He responded to my online inquiry and when I went to the showroom, he was professional and did not use pressure sales tactics. It was a great experience. More

I was very impressed with my sales associate Denis Ryan and my experience at Chrystler of Culpeper. Denis Ryan was professional, friendly, knowledgable, and very easy to work with. I drove over 150 miles and my experience at Chrystler of Culpeper. Denis Ryan was professional, friendly, knowledgable, and very easy to work with. I drove over 150 miles (one way) to get my new Jeep. Chrystler of Culpeper had the Jeep I wanted in my color and the options I was seeking. I thought striking a deal long distance over the phone and being out of state would be difficult. It was not. When I arrived at the dealership to pick up my Jeep, there were no surprises. Everything went perfect from the financing to the test drive, and the new car walkthrough. Denis Ryan always answered my calls prior to, and after the sale. Denis Ryan answered all of my questions and was extremely easy to have price duscussions with. Denis's professionalism, knowledge, and exceptional customer service skills make him an asset to Chrystler of Culpeper. Denis went above and beyond after the sale by checking in on us to ensure we were happy with the Jeep and to ask if we had any issues or questions. Denis Ryan provided an exceptional new car buying experience. Denis Ryan always gave me his full attention and treated me like I was his only customer. Denis was very easy to work with. Denis Ryan treated me as a local customer even though i lived 3 hours away in another state. I was a little apprehensive buying a car 150 miles away, but I had a great experience and would absolutly buy another vehicle from Chrystler of Culpeper and would want Denis Ryan to be my New Car Salesman. I highly recomend Denis Ryan and Chrystler of Culpeper to anyone looking for a great deal and great service! It's absolutely worth the drive. More

Customer First I took my NIssan Rogue to Chrysler of Culpeper for a service. AS it turned out I needed some additional work, which was taken care of without any fuss I took my NIssan Rogue to Chrysler of Culpeper for a service. AS it turned out I needed some additional work, which was taken care of without any fuss. At all times I was kept informed of the progress and was treated as a VIP. I will return to this dealer for all my automotive needs, including purchase of subsequent vehicles. Excellent experience. More

Great Experience I came in on a Sunday with two cars to trade in for a new Rebel. With the negative equity on the cars, they were able to work out a fantastic deal fo I came in on a Sunday with two cars to trade in for a new Rebel. With the negative equity on the cars, they were able to work out a fantastic deal for me. I had the pleasure of dealing with Todd who I worked with during the entire experience. I had a couple of parts that were on my truck that I wanted removed and he even took them off for me! It was a no hassle buying experience and would happily buy from them again in the future. The rest of the employees there were also all extremely friendly, as was the business manager. They paid off my trades in 10 days as promised and all the paperwork was correct. I left there feeling I got a solid deal without being taken for a ride. In the future, I will definitely be reaching out to them! Great job and thank you Todd for the pleasant experience! More

Great place for my first car Awesome customer service! I purchased a 2019 Dodge Challenger RT Scat Pack Wide body and had a little trouble operating the manual transmission, and t Awesome customer service! I purchased a 2019 Dodge Challenger RT Scat Pack Wide body and had a little trouble operating the manual transmission, and the manager saw and helped me out and took me for a little refresher course on an empty lot. It only took us 2 hours to get all the paperwork and bring the car home. As her first customer, shout out for Karla for being accommodating and Jeff for giving me a refresher on clutch. More

Excellent customer service! Everyone at Chrysler of Culpeper has been amazing to work with. From my purchase to financing to service experience, I was truly impressed! Customer s Everyone at Chrysler of Culpeper has been amazing to work with. From my purchase to financing to service experience, I was truly impressed! Customer service is top notch and all employees are true professionals. More

Wonderful Car Buying Experience Long Story Short ( Great Place, Great People, Great Car, &&& Great Prices). We found our car via TrueCar.com and contacted agent to stop by and vis Long Story Short ( Great Place, Great People, Great Car, &&& Great Prices). We found our car via TrueCar.com and contacted agent to stop by and visit the car. Mr. Anthony was the agent we met, he was very professional and friendly. The prices at Chrysler of Culpeper is pretty much competitive, great financing options with lower rate available, used cars doesn't look used at all, carfax available for review and you can ask as many question as you want. Anthony also took me to a road where I can do a hard brake, sharp turn and gas the car. MOST IMPORTANT: They don't push you to get your signature or try to sell you the car, Antony my agent tried to feel me as comfortable as possible, they don't use those selling technique or playing psychological game with you. If you are less experienced or buying your first car, I would strongly recommend this is the place you wanna go. More

Great car buying experience! Great overall experience from the moment I arrived. I was greeted upon arrival and welcomed by every staff member I came in contact with. Thurston w Great overall experience from the moment I arrived. I was greeted upon arrival and welcomed by every staff member I came in contact with. Thurston was extremely helpful when it came to finding out exactly what I was looking for, like and dislikes, and was able to guide me directly to multiple vehicles that checked all the boxes. He had extensive knowledge across multiple brands and was able to answer every question I had. He and his team also exhibited great communication amongst each other to make the process as smooth as possible. More

2019 Ram Very good customer service. Thurston Carpenter was excellent!! Had the vehicle ready with a good fair price!! No issues gave me a fair trade for my Very good customer service. Thurston Carpenter was excellent!! Had the vehicle ready with a good fair price!! No issues gave me a fair trade for my trade in. More