Chrysler of Culpeper
Culpeper, VA
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2015 jeep wrangler Best Experience Ever My first Chrysler purchase and it was by far the best and easiest. Sam Capazzoli walked me through every step. He's the greatest ever! My first Chrysler purchase and it was by far the best and easiest. Sam Capazzoli walked me through every step. He's the greatest ever! More
it was a very good experience The names below Was so helpful Customer service, friendly and have a great quality working skills. And I can recommend anyone up to Chrysler Culpeper The names below Was so helpful Customer service, friendly and have a great quality working skills. And I can recommend anyone up to Chrysler Culpeper for good sales. Thanks for my new car. Ruth Saytonneh More
Don't settle for big city dealerships Marty Williams made the purchase of my 2014 Dodge Durango RT a very pleasant and professional experience. Living in Richmond VA I was able to as Marty Williams made the purchase of my 2014 Dodge Durango RT a very pleasant and professional experience. Living in Richmond VA I was able to ask him questions via email and phone about the Durango and schedule a visit the next morning for a test drive. The hour and a half trip from Richmond to Culpeper was well worth it. Marty and the staff were extremely professional and even worked with the limited time frame I had before I needed to head back to Richmond. The negotiations on my trade in and the price of the Durango went smooth and were fair. If you live in a large city with large dealerships do not hesitate considering smaller rural dealerships like Chrysler of Culpeper. The buying experience with Marty Williams made the trip well worth it. More
A dealer that cares and takes care of the customer! I recently purchased a Certified Pre-owned 2008 Dodge Caliber SRT-4 with less than 25000 miles on it from Farrish of Fairfax and what a bad experience I recently purchased a Certified Pre-owned 2008 Dodge Caliber SRT-4 with less than 25000 miles on it from Farrish of Fairfax and what a bad experience that was. Four days after purchasing this Vehicle the drivers seat literally started peeling apart from a repair that was performed on the seat. Naturally I was very upset about this and I contacted Chrysler right away and was advised to take the vehicle back to Farrish. This is where everything went downhill in a hurry, first they made it appear as if I had done the damage somehow getting in and out of the vehicle, mind you I had the vehicle for 4 days and had driven it less than 200 miles of which 90 where back and forth to the dealership. Than after much back and forth I was promptly told they would not cover the replacement of the seat under any circumstances and that I would have to foot the bill for the repair. I was very upset and contacted Chrysler again and told them about my treatment at the dealership and asked that I could take the car to another dealership for evaluation. They agreed and let me take my car to Chrysler of Culpeper which is owned by Wade Schick who is also on the board of the Rappahannock Region Mopar Club. Needless to say Chrysler of Culpeper came through for me in a big way and somehow convinced Chrysler to cover the repair under the vehicles original 3/36 warranty that had just expired a month earlier even after initially refusing the replacement due to a prior repair being performed on the seat. All of this was done without me even purchasing the vehicle from Chrysler of Culpeper. I guess I could have saved myself lots headaches by going straight to Chrysler of Culpeper in the first place, but Caliber SRT-4's are not easy to find. Anyhow if your in the VA, MD or DC area and in the market for a new or pre-owned vehicle and like to be treated right, see Wade Schick at Chrysler of Culpeper and be prepared to be treated like a customer should be treated. More
Good service and a good product - a positive experience I bought my '05 Ram sight unseen as I live in NJ. The truck was as described in the ad and the selling price was fair given the excellent condition of I bought my '05 Ram sight unseen as I live in NJ. The truck was as described in the ad and the selling price was fair given the excellent condition of the vehicle. A friendly, no hassle transaction. I would definitely do it again. PD More
Excellent experience Everyone I delt with when I walked in the door was nothing but friendly, attentive, and they answered every question I had. And most importantly I fee Everyone I delt with when I walked in the door was nothing but friendly, attentive, and they answered every question I had. And most importantly I feel they were honest with me. After visiting other Ram dealers in the area I believe I've found my Ram dealer/friends for life right here in Culpeper. More
Extraordinary. Felt like home I bought a 2012 Chrysler 200 2 1/2 years ago from salesman Thurston Carpenter, what a very pleasant man and what a great car. I have had all my servi I bought a 2012 Chrysler 200 2 1/2 years ago from salesman Thurston Carpenter, what a very pleasant man and what a great car. I have had all my service done there and always done right and on time. I recommend them to my sister who lives in New York and she drove down and bought a 2013 Chrysler 200, still loving it. Well on 10/12/2014 I was hit in the driver side and the car was totaled. Well the experience was both horrifying and traumatic. A week later I called thurston and explained what happened and that I would need a car. He was so nice and undstanding it felt like talking to family. He told me not to worry, come down when I was ready and he would help me find a car I would love just as much as my last one if not more. I did go down about 6 days later and he did indeed put me in a car I love and feel safe. The deal from beginning to end was problem free. While I was there the owner Wade came over to me and one of my sisters and welcomed us. He is a very polite and friendly man. He also gave my sister and myself a really nicely made hat, he then thought about it and then gave me a hat for my husband too. I would and have recommend this dealership to anyone. Oh and as an added bonus for the month of October the dealership donated 3% of their profits to Pamper me pink Mammoggramy Fund. What a great place. Making great deals and giving back to the community . Thanks again Thurston and the rest of you at Chrysler of Culpeper More
After the sale service is HORRIBLE getting robo calls from president of this dealership for months and tried without success to get off their hit list...just spent more time on the phon getting robo calls from president of this dealership for months and tried without success to get off their hit list...just spent more time on the phone with them.....I don't drive a Chrysler or Jeep...I drive LEXUS and Pohanka has never disrespected my time this way... More
Purchased a new vehicle from this dealership The salesman that assisted me, Sam Capozzoli was great! He wasn't overbearing or pushy at all, which is sometimes typical of car salesman. Sam was ext The salesman that assisted me, Sam Capozzoli was great! He wasn't overbearing or pushy at all, which is sometimes typical of car salesman. Sam was extremely helpful, knowledgeable, and friendly. A great buying experience! More
Great Sales Team Thurston was a pleasure to work with, I was never pressured to purchase a vehicle. He took the time to show me many different variations of the Jeep Thurston was a pleasure to work with, I was never pressured to purchase a vehicle. He took the time to show me many different variations of the Jeep product line until I found the Jeep vehicle me, a model I had never even heard of. The purchasing process was painless and quick. More