Chrysler of Culpeper

First Car! Had a wonderful experience with Chrysler of Culpeper. I was in and out and considering I came in so late I was surprised, and very much love my first Had a wonderful experience with Chrysler of Culpeper. I was in and out and considering I came in so late I was surprised, and very much love my first car! Thanks so much ya'll! More

Caring and Not Pushing 'Everyone was friendly, helpful and patient. I did not feel any pressure at all from Brandon. He was knowledgeable and offered solid suggestions to me 'Everyone was friendly, helpful and patient. I did not feel any pressure at all from Brandon. He was knowledgeable and offered solid suggestions to meet my needs for a vehicle. He was honest and eager to help me. I would highly recommend him. More

Excellent! I had a fantastic experience at Chrysler of Culpeper working with Kirk Miller. He was helpful, professional and personable. I was in the market to buy I had a fantastic experience at Chrysler of Culpeper working with Kirk Miller. He was helpful, professional and personable. I was in the market to buy my first vehicle and he made the process very easy to understand. He made it a point to find exactly the vehicle I wanted. Kirk always made himself available to speak to when I had questions, both during hours and on his days off even! I would certainly tell folks to go speak to Kirk if you are searching for your next vehicle! More

Friendly, honest and fair Finally a dealership with the small town, family feel. They are honest, up front, and eager to help without being pushy. Marty was a great experience Finally a dealership with the small town, family feel. They are honest, up front, and eager to help without being pushy. Marty was a great experience and worth the drive. We live 2 minutes from another dealership and have had a few bad experiences. Other dealerships put prices online with several rebates that most people don't qualify for to make the price invalid for the majority of their customers just to get you on the lot. Chrysler of Culpeper gave us excellent customer service and a happy car buying experience without the games. We couldn't be happier! More

First Time Car Buyer As a first time car buyer I had been in and out of multiple car dealerships. Chrysler of Culpeper made the whole car buying process so easy! It was li As a first time car buyer I had been in and out of multiple car dealerships. Chrysler of Culpeper made the whole car buying process so easy! It was like a breath of fresh air! Everyone I talked to was so nice and friendly. Couldn't ask for a better first car buying experience! 5 stars! More

The Dealership overall was an great experience Marty Williams and Danny Wright are great! Very courteous,knowledgeable, and extremely patient Dealing with this dealership and these gentleman was we Marty Williams and Danny Wright are great! Very courteous,knowledgeable, and extremely patient Dealing with this dealership and these gentleman was well worth it.Thanks!. More

Everything they promised was spot on The salesman I dealt with was knowledgeable and thorough. He was a pleasure to deal with, a totally happy experience . I would buy from them again, mo The salesman I dealt with was knowledgeable and thorough. He was a pleasure to deal with, a totally happy experience . I would buy from them again, most definitely. More

Awesome Experience Great Experience. We knew we wanted a Jeep Rubicon Unlimited, but as many know, dealing with a car dealership can be a horrible experience. Well NOT a Great Experience. We knew we wanted a Jeep Rubicon Unlimited, but as many know, dealing with a car dealership can be a horrible experience. Well NOT at Chrysler of Culpeper. Thurston was a great salesperson to work with, and he found exactly what we were looking for. At first we thought it wasn't going to happen, but Thurston did not give up and finally he found exactly the color, options, etc., everything we wanted in the Jeep. They had a driver go up to pick up the vehicle and by the afternoon we were driving home in our new Jeep Rubicon. We absolutely love it. Danny Wright was also great to work with when it came to financing the vehicle. Once again, the perceived image of the "finance" departments in car dealerships is you would rather go have your teeth extracted. BUT once again, we were blown away. Danny made our experience very easy and totally painless. More

Actual Customer Service at Chrysler of Culpeper A lot of car dealers like to talk about providing great customer service, but in my 40 years of car buying experience, I have found very few that actu A lot of car dealers like to talk about providing great customer service, but in my 40 years of car buying experience, I have found very few that actually do so. I am pleased to report that Chrysler of Culpeper is one of those few exceptions. I recently bought a used Jeep Patriot at the dealership from Sam Capozzoli. The sales experience was pleasant, quick, and straightforward until I walked out of the dealership to drive away my new purchase - when I was surprised to learn that only one key came with the car! This was an unpleasant surprise, as I am the type of person who often misplaces things (including my car keys). I immediately expressed my concern to Michael Russell, the sales manager. He promised to provide another key (at dealership expense) free of charge. The next day I drove into the dealership, waited in the service department for 30 minutes, and was presented with a new key. Now that, in my opinion, is real customer service. Anyone interested in buying a good quality Chrysler, Dodge or Jeep in central Virginia should check out Chrysler of Culpeper - I recommend them! More

wonderful At first I thought I would not get the car I wanted but thanks to Thurston he was able to help us out to get what we wanted at a price we could handle At first I thought I would not get the car I wanted but thanks to Thurston he was able to help us out to get what we wanted at a price we could handle. More