Chrysler of Culpeper
Culpeper, VA
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Awesome Dealership I had the pleasure of meeting and working with Michael de Nobel on this my third purchase with this dealership. He was very helpful, professional, and I had the pleasure of meeting and working with Michael de Nobel on this my third purchase with this dealership. He was very helpful, professional, and didn't pressure me at all. These guys listen to you and work for you and are truly customer oriented. In a world losing focus on what it means to have personal interaction these guys buck that trend. Definitely earned a customer for life. Keep it up. More
2016 200 silver built Michael de Nobel was our sales person and helped us while we looked at a number of different cars, trying to find one that would fit my wife's needs. Michael de Nobel was our sales person and helped us while we looked at a number of different cars, trying to find one that would fit my wife's needs. He did an outstanding job helping us find one that not only meet her needs, but was one that I felt was a very good deal, which of course meet my needs. Our finance officer there on site also did a outstanding job in helping us. Sorry but I can't recall his name at this time. Lewis Pepples was also a big help with our needs while there. All in all it was an enjoyable experience, which I would say is not the normal experience shopping for a car. We were done and out of there enjoying our new ride in no time! Thanks to all Chrysler of Culpeper employees for there help and I can only say that it was a job well done!! Paul Baker More
Customer focused company I brought my car in for a recall fix and a gas tank replacement under the lifetime warranty the company was friendly honest. During the repair somethi I brought my car in for a recall fix and a gas tank replacement under the lifetime warranty the company was friendly honest. During the repair something happened to the fuel pump they fix it at their cost and offered me a rental I was impressed with how above and beyond Sylvia went and will utilize there services in the future More
No pressure, very nice saleman They had the exact vehicle I was looking for listed in Autotrader. I drove over six hours to see it. I contacted Mike DeNoble the night before to en They had the exact vehicle I was looking for listed in Autotrader. I drove over six hours to see it. I contacted Mike DeNoble the night before to ensure that the vehicle was still there. The next afternoon Mike met my wife and I and promptly showed us the vehicle I was interested in. He never pressured us to buy. He let us take are time and make the decision without any hassles or pressure. The sale went smoothly. We are happy with our purchase. More
Michael de Nobel and Kevin Jones are outstanding! Over the last few years I though costumer service was a thing of the past. Chrysler of Culpeper has changed that thinking. I Started working with Over the last few years I though costumer service was a thing of the past. Chrysler of Culpeper has changed that thinking. I Started working with Mike to purchase a 2006 Dodge Charger SRT8. Mike was great to work with and helped though out the process keeping me up to date on the status of the car. (it never made the sales lot, I found it online before it was cleaned up and set out). After I purchased the car he even came to my house to get me!. The car developed an issue the first day I had it. I called Mike and he sent me to Kevin in service. After talking with Kevin we determined that what the problem was and it will be taken care of through a Chrysler warranty because of a long standing defect with the gas tank. He told me he would order my parts and call me when they came in. The whole time this was going on Mike continued to call to make sure everything was ok. The two of them have reminded me what great customer service is and means! More
Wouldn't go anywhere else Thurston was hands down the BEST!!! He made the process smooth and easy. I would recommend him to anyone. He is an asset to the team at this dealer Thurston was hands down the BEST!!! He made the process smooth and easy. I would recommend him to anyone. He is an asset to the team at this dealership! More
Overall Great Thurston and the rest of the staff were easy to work with. Everyone was very laid back and easy going. We never felt like anything was being pushed Thurston and the rest of the staff were easy to work with. Everyone was very laid back and easy going. We never felt like anything was being pushed on us. We felt as though they had our best interests in mind. More
Excellent people to work with. Our salesman, Thurston Carpenter, as well as finance man were easy to deal with. We drove 3-1/2 hours and got the best deal out there. Our salesman, Thurston Carpenter, as well as finance man were easy to deal with. We drove 3-1/2 hours and got the best deal out there. More
Wonderful The whole experience from start to finish was awesome. No pressuring on any part which was great. Everyone was very friendly, professional and helpful The whole experience from start to finish was awesome. No pressuring on any part which was great. Everyone was very friendly, professional and helpful. I will be back again. More
A+(+++) customer service Sam helped my husband and I decide on the perfect new Jeep Cherokee! We have been to many dealerships before and this experience was by far the best. Sam helped my husband and I decide on the perfect new Jeep Cherokee! We have been to many dealerships before and this experience was by far the best. Sam walked the lot (for hours :)) with us while we debated what we wanted. We test-drove many Jeeps until we found the perfect one. We don't like the dealerships that try to "push" you into purchasing and this family-owned dealership is definitely not like that. We told Sam what we were thinking we wanted, what we could afford, and what aspects were most important. Sam delivered in a huge way. We will absolutely be back! Until next time, The Wissingers More