Chrysler of Culpeper

Outstanding Salesman - Thurston Carpenter Thurston Carpenter was an excellent salesman who would go an extra mile for his customers. We were searching for a while for the right vehicles for my Thurston Carpenter was an excellent salesman who would go an extra mile for his customers. We were searching for a while for the right vehicles for myself and my wife and with his help we found those vehicles at Culpeper of Culpeper. More

Big money paid - problem NOT fixed! After almost a week in the shop, my wife's Journey still has shimmy problems when brakes are applied. When you are without the use of your vehicle fo After almost a week in the shop, my wife's Journey still has shimmy problems when brakes are applied. When you are without the use of your vehicle for this time, and have paid a considerable amount for "repairs", a reasonable person would expect the problem to be solved. Not so with this operation. As far as I am concerned, Thurston Carpenter in sales is the only part of this operation that is worth bothering with. So, if you want a new Fiat-Chrysler product, see Thurston, then plan to take it elsewhere when it needs service. More

Outstanding service! My husband and I got the opportunity to work with Sam when we purchased our new vehicle. From the first meeting and throughout the whole process, Sam My husband and I got the opportunity to work with Sam when we purchased our new vehicle. From the first meeting and throughout the whole process, Sam was wonderful to work with. In past car buying experiences, the one thing we never liked was pushy sales people. Sam was very laid back and easy to work with. We couldn't be happier with the service we received and highly recommend Sam and the Chrysler of Culpeper team! More

mike was awesome Definitely took their time and explained everything. Never was pushy or tried to rush anything. Was very through on questions asked and could tell me Definitely took their time and explained everything. Never was pushy or tried to rush anything. Was very through on questions asked and could tell me anything about the car i wanted to know. More

Easiest car buying experience to date We were lucky enough to get Sam as our salesperson and we could not have been happier. This was the easiest car buying experience to date. Their no pr We were lucky enough to get Sam as our salesperson and we could not have been happier. This was the easiest car buying experience to date. Their no pressure approach to sales was greatly appreciated! Sam was both knowledgeable and patient. Jim, the sales manager, was also easy to work with and accomodating. Eddie, in Finance, got us a great interest rate and was also super efficient and knowledgeable due to his previous experience in service. This was the least stressful and quickest (in and out the door) experience! More

Best car buying experience ever! We're glad we decided to shop local! Sam worked hard to put us in our new car and the process was quick and easy! We're glad we decided to shop local! Sam worked hard to put us in our new car and the process was quick and easy! More

We love Chrysler of Culpeper! This is the third vehicle my family has bought from Chrysler of Culpeper. We keep going back there because of their excellent customer service and fa This is the third vehicle my family has bought from Chrysler of Culpeper. We keep going back there because of their excellent customer service and fair deals. You never feel rushed or pressured. Thurston Carpenter was wonderful in helping me select me new car! He sat in the car with me and showed me how every setting worked which was a huge help since cars are all computerized now. So I drove off the lot feeling confident that I knew how to really "use" my new car! The whole team was great in making the deal work for us. Needless to say, I love my new car! Eddie Petrovich, the finance guy, made signing all those papers an enjoyable experience. He explained each of them so they could be easily understood. Both Thurston and Eddie are great guys! And then there was someone else (I can't remember his name) that helped us find all the rebates that were available, even one online. The next time anyone in my family needs a car or truck - we'll be heading back to Chrysler of Culpeper! More

Wonderful, exceptional service Went by to look at used cars for replacement after car accident. Thurston was there to help and made the process super easy, smooth and quick! I would Went by to look at used cars for replacement after car accident. Thurston was there to help and made the process super easy, smooth and quick! I would definitely recommend coming here for purchasing a vehicle! More

Exceptional Service...Community Feel! THE Chrysler/Jeep dealership if you are looking for a fair and honest deal...and Todd Wheeler makes service on your vehicle actually feel good! THE Chrysler/Jeep dealership if you are looking for a fair and honest deal...and Todd Wheeler makes service on your vehicle actually feel good! More

No hard sales here. Thank you Sam Capozzoli Just bought a 2 year old Corolla from Sam at Chrysler of Culpeper. This was the first placed we started looking for our daughters first car. As it tu Just bought a 2 year old Corolla from Sam at Chrysler of Culpeper. This was the first placed we started looking for our daughters first car. As it turns out we could have saved a week of wandering around at other dealerships and just stopped looking after we found the Corolla. Every place we went to there was always something just wrong enough with the car (or salesman) we went to see that we moved on to the next place. A week later we ended up back at C of C just to compare the Corolla to everything else we had seen and we knew we had to make an offer on the car because it was quite frankly, the cleanest vehicle we saw with the fewest flaws in the price range we were looking in. I really want to thank Sam for being so very patient with us as we jumped around from dealership to dealership looking at other cars. He checked in only twice through out the week which was greatly appreciated. Some of the other salesmen we dealt with called twice a day every day and when they started getting obnoxious I politely told them we had found another car and were no longer in the market. Sam was a complete pleasure to deal with. No in your face hard sales. He knows how to read and handle his customers as he handled us perfectly. It was refreshing to be left to do our thing and not hover over us while we inspected the car and made our decision. 5 stars to Sam and Chrysler of Culpeper. I will always make sure I check their lot first the next time Im in the market for another new car or use car. More