Chrysler World - Service Center

The communication and service were excellent. We were worried about what would need to be done and the cost. Our warranty covered everything. We were worried about what would need to be done and the cost. Our warranty covered everything. More

It took almost a month to get my vehicle back, due to part availability and warranty. However, they secured a car for me to use. part availability and warranty. However, they secured a car for me to use. More

Our service advisor Krystal was very informative and communicated very well with our needs and questions communicated very well with our needs and questions More

Noticeable changes since this business has changed hands. -Sat on hold for 5 minutes making appt. -No one greeted me upon arrival in garage -Was not offered free car wash like in the past -No one sittin -Sat on hold for 5 minutes making appt. -No one greeted me upon arrival in garage -Was not offered free car wash like in the past -No one sitting behind window when time to pay bill -Left with 10 pages of paperwork that they recommend for vehicle?!? Really? More

Friendly and helpful and very professional. Communicated with us through the whole process. It felt good to be kept in the loop . Communicated with us through the whole process. It felt good to be kept in the loop . More

I love this dealership! I've purchased & dealt with other Jeep dealerships and I honestly can't stand the runaround others give you. Here, there is no xx, everything is qu I've purchased & dealt with other Jeep dealerships and I honestly can't stand the runaround others give you. Here, there is no xx, everything is quick, to the point and up front. Danny in Service did an amazing job making sure the work I needed would be covered which saved me alot of money! With new ownership, I really hope your policies and the way you currently do business never changes! More

I waited over a week for parts for my Jeep. It was steering rod, which made my jeep have a Death Wobble. That was covered in Warranty, but they also said ALL 4 shocks had to be replaced. WHE It was steering rod, which made my jeep have a Death Wobble. That was covered in Warranty, but they also said ALL 4 shocks had to be replaced. WHEN do all your shocks go out. $1300.00 later. Oh yeah and this is a new jeep! I have never replaced a shock on a vehicle in my 40 years of driving. If this steering rod made them all go bad. It should all be covered. I will not being going back. We currently have 6 Jeeps in our family. Never again!! More

We had to wait to get our Jeep fixed but it was worth the wait. Was fixed days before it's scheduled due date. Thank you, Maryann! wait. Was fixed days before it's scheduled due date. Thank you, Maryann! More

Joe Hammer and Krystal in service were excellent! They worked together and made my experience top notch! Krystal went above and beyond to help me learn how to use features in my new vehicle. They worked together and made my experience top notch! Krystal went above and beyond to help me learn how to use features in my new vehicle. More

I was met at my truck right away and got checked in . We talked about the work I wanted done and a couple things to check. The work was done much faster than I thought it would be , and they washed my tr We talked about the work I wanted done and a couple things to check. The work was done much faster than I thought it would be , and they washed my truck. Very Happy. More