Chrysler World

DO NOT BUY FROM THEM! Under no circumstance should you ever do business with Chrysler World! I would rate them zero stars, 1 star is far too generous. I purchased a Jee Under no circumstance should you ever do business with Chrysler World! I would rate them zero stars, 1 star is far too generous. I purchased a Jeep Grand Cherokee from them September 2016. It has been repaired 6 times in the last year under a 12 month warranty given to me by the manufacturer. I have lost almost a month of usage throughout the repairs. They keep making money off of repairs while I keep losing money and time. I have had repeat issues (all different variations) and they will not stand by their product or their promise. During the last repair, I was given the vehicle back with a new issue that wasn't there when they repaired it last week. My vehicle, at this point, is unsafe and not operable. I was told by sales associate, Josh Depetro (the guy I worked with originally and made money off of my purchase), that it's the customer responsibility to deal with issues and my issue is above his pay grade and not his responsiblity. I was then sent to sales manager, Ron Klug, who seemed to care and said he'll diagnose my issues and then work on the cost and see how the costs are split up. Then, my service advisor called me, he had no knowledge of this conversation and when he asked Mr. Klug about it, he back peddled and said there is nothing more they're willing to do. My service advisor then spoke to Terrell Henkle, the GM and partner, and the said they would cover the $115.00 diagnostic cost and that's all they're willing to do. I will never do business with them again and I STRONGLY urge you to reconsider if you are looking at buying from them. Any cost savings they provide to you up front won't make up for the money you'll lose in the end. More

Great service Have bought several vehicles from Chrysler world, always have had a good experience weather in sales or device. Always treated with respect and every Have bought several vehicles from Chrysler world, always have had a good experience weather in sales or device. Always treated with respect and everyone is very friendly. More

We had the best customer service and savings here! We have been lifelong Bergstrom customers until this last purchase. After so much hassle and trouble with them, I was ready to walk away from buying We have been lifelong Bergstrom customers until this last purchase. After so much hassle and trouble with them, I was ready to walk away from buying a new car all together. Jerry with Chrysler World provided excellent service from beginning to end. He was professional, he came in under budget, and there was no hassle. Not only that, he found us additional savings on the trade in of our lease - Bergstrom missed that too. We will be buying all of our vehicles from Jerry in the future. More

Call Back I brought my vehicle in for a call back of a heater switch. I was greeted with enthusiasm and my concerns and questions were dealt with in a courteou I brought my vehicle in for a call back of a heater switch. I was greeted with enthusiasm and my concerns and questions were dealt with in a courteous, timely and satisfactory manner. More

I wish I never walked through there front door Bought 2 vehicles from Chrysler world and will never buy another. They fall short on business ethics. And do not inspect there vehicles very well. I Bought 2 vehicles from Chrysler world and will never buy another. They fall short on business ethics. And do not inspect there vehicles very well. I had problems with a used truck I bought since the day I brought it home and refused to fix them. It is clear to me that all that matters to them is moving vehicles out there door. There employees try to help me but the greed of the company put a end to that fast. You may be ok stopping here if you're broke down and have no other options but buyer beware. More

Buy with confidence I was able to work with josh and Keith in regards to purchasing my Jeep. I had lots of questions in which all of them were answered. I was super reass I was able to work with josh and Keith in regards to purchasing my Jeep. I had lots of questions in which all of them were answered. I was super reassured and had everything explained to me step by step. Josh literally went out of his way to please me by allowing me to test drive my vehicle for a few days prior before I decided to commit to a purchase. They have nothing to hide and stand by their words and warranties. It was the most painless, pleasant and impressive dealership I've ever worked with. Legit people who actually care! More

Purchased a 2013 Ford F-150 Had a wonderful experience from the time I got there til the time I left. Cody bates was very helpful with everything from answering questions about t Had a wonderful experience from the time I got there til the time I left. Cody bates was very helpful with everything from answering questions about the vehicle to working with the on site loan officer to make sure I was able to stay within my budget. The loan officer used the bank I ask for with no hesitation or trying to sell me to another lender. Very respectful people threw and threw! More

The BEST experience EVER! We had a wonderful experience working with both Josh and Julie. They were fun and made things simple and fast. We drove, financed, and left with our v We had a wonderful experience working with both Josh and Julie. They were fun and made things simple and fast. We drove, financed, and left with our vehicle in an hour and a half. We will return for our next purchase. Another dealer may never get our business again! More

My Best Car Buying Experience Ever Our salesperson was Rob Delano. No pressure at all. We let him know the vehicle we wanted to see and he got it ready for us and drove it up front fo Our salesperson was Rob Delano. No pressure at all. We let him know the vehicle we wanted to see and he got it ready for us and drove it up front for our test drive. We drove the care for 5 minutes and returned to the dealership. By the time we returned to the Rob's office, he had already printed off the CarFax report and sat down with us to discuss the vehicle's history and how Chrysler World came to own it. The discussion regarding the price was non confrontational and more of a conversation than anything. I couldn't be more please with the buying experience at Chrysler World. Special thanks to Rob, Ron, and Terrell for making this process so simple. The next time I am in the market for a new or used car, there is no other place that I will be going. Chrysler World is my dealership fo choice going forward. Thanks to everyone at Chrysler World. More