
Chrysler Jeep Dodge Ram 24
Brockton, MA
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Happy with experience here I am happy with the experience we had purchasing a new Jeep at 24. Limited haggling, relatively quick process and our salesman Carmen was pleasant. I am happy with the experience we had purchasing a new Jeep at 24. Limited haggling, relatively quick process and our salesman Carmen was pleasant. I will reach out to 24 when another vehicle is needed. More
Cjdr brockton Good prices compared to other dealerships around MA. Friendly salesperson (Luis Lopez) Good customer service and very approachable at all times. E Good prices compared to other dealerships around MA. Friendly salesperson (Luis Lopez) Good customer service and very approachable at all times. Easy process for registering a vehicle More
Trust is the Key! Having a team you can trust is key when understanding and investing in car repairs. Laura Spinola earns my trust every time! She takes the time to exp Having a team you can trust is key when understanding and investing in car repairs. Laura Spinola earns my trust every time! She takes the time to explain in detail any issues with my jeep and helps me prioritize the most important. She goes above and beyond to make sure that I know the status of my service situation so I am never left in the dark. I am super impressed with how she is able to balance all of the activity and customer interaction to make me feel like I am valued and not just a number. Kudos Laura!! More
Dont buy or service here!!!! I purchased a “certified pre-owned” 2015 ram from ram 24 three months ago. My experience has been nothing but xxxx. First the salesman Gerry agreed to I purchased a “certified pre-owned” 2015 ram from ram 24 three months ago. My experience has been nothing but xxxx. First the salesman Gerry agreed to buff out scratches and fix the bumper if I purchesed the vehicle so I did. He quickly denied that he said this and when I dropped the truck off after tooth and nail arguing I pick it up and nothing at all got fixed! They gave me touch up paint and told me to wet sand the spots and fill it in myself after I buy a $25,000 dollar truck unreal! Quickly after I buy the vehicle I notice the ebrake cable hanging about 5 inches from the ground which is weird where they supposedly inspect these vehicles for safety before you drive them. The more I look at the truck it seems to be they just slapped a sticker on it and pushed it out the door. I call the manager at the service department asking to talk about the repair and i got nothing but sass and ignorance and unbelievable disrespect saying its not theyre problem. I love ram but DO NOT BUY OR SERVICE A VEHICLE HERE!! More
3rd time a charm 3rd time we have done vehicle transactions, Jen was great getting us into a Jeep Cherokee. Sales and service dept have been easy to work with. 3rd time we have done vehicle transactions, Jen was great getting us into a Jeep Cherokee. Sales and service dept have been easy to work with. More
Excellent The day I walk into the dealer Jen Tracey was greeting me when I was walking in. She was very excellent with customer, she ask me what kind of vehicle The day I walk into the dealer Jen Tracey was greeting me when I was walking in. She was very excellent with customer, she ask me what kind of vehicle on my mine. she took me outside to see the vehicle that I told her. she was the person that I recommend to my friend if they look for the jeep More
Allan was my salesperson It was a pleasure doing business with Allan from Jeep 24. He wasn’t overbearing, was very polite and answered my questions. I was on the fence as to It was a pleasure doing business with Allan from Jeep 24. He wasn’t overbearing, was very polite and answered my questions. I was on the fence as to what vehicle to lease and he was patient. He paired my phone to the vehicle. As well. I also found out that he’s a ‘foodie’ just like me so he’s OK in my book! I would recommend him and the dealership to people I know. More
First time customer, but definitely staying a customer We walked into this dealership having no idea what a lease involved, but Jen Tracey (and everyone we dealt with) took time to explain the process, our We walked into this dealership having no idea what a lease involved, but Jen Tracey (and everyone we dealt with) took time to explain the process, our options, and really made us feel at home. I can't say whether the service department will make me feel all warm and fuzzy yet, but if they're half as good as the sales team, I'm sure we'll be in good hands. More
Terrible experience. Do NOT buy a car here!!!!! DO NOT WASTE YOUR TIME WITH THIS DEALERSHIP!! Absolutely the worst experience I have ever had buying a car. From the moment we walked into this dealer DO NOT WASTE YOUR TIME WITH THIS DEALERSHIP!! Absolutely the worst experience I have ever had buying a car. From the moment we walked into this dealership, everything went sideways. Our care salesman ( I will not say names out of respect to him) was extremely pushy and dishonest throughout the entire process. In fact everyone working in this dealership is dis honest. The person who financed my car had to reprint the note 3 different times due to mistakes on his end and adding in costs that were not disclosed for the beginning. At one point I was financing a $21,000 for $27,000 after putting $5,000 down. Let me know how that xxxxxx math was done.. I was told that the Lojak comes with the car and I was not paying for it, when meanwhile they were charging me an extra $800 for the Lojack. Every transaction that was done was extremely shady. There were only 2 employees in the entire dealership who were respectful. In the end, I was sold a lemon and got a full refund. The car was making a horrible sound and we had taken it in to be serviced 3 times and they were unable to solve the issue. But this was after months of back and forth and having to get a hold of the owner because no other manager was willing to work with us and compromise. The actually didn’t even gave us the lemon law document to sign which I found extremely interesting considering this is a Massachusetts law. The employees at this dealership need some serious coaching in customer service. Don’t waste your time with this place. Do yourself a favor and get a car from somewhere with honest employees, clear pricing and good customer service. More
Couldn't have been a smoother, faster experience! Started car shopping late Thursday evening after work intending to begin the "battle of the car dealership", that long, back and forth process that ma Started car shopping late Thursday evening after work intending to begin the "battle of the car dealership", that long, back and forth process that makes one's palms sweat. Even though I really had no intention of completing a deal even within the next day or so. Well, not all car shopping experiences are created equal. Thanks to Carmen and Jeep 24, I got home in time for dinner that Thursday evening to fiance, reached a deal quickly with Carmen, minus all the back and forth (one that I am very very happy with, thank you Carmen and Jeep 24!) and picked up the car Friday afternoon. Yes, I'll save the drive out of town and head directly your way for the next one in a few years!!! To Carmen and Jeep 24, A+ and 5 Stars in my book! -JB More