Chrysler Jeep Dodge RAM of Warwick

Overall Good Experience Buying a New 2019 Ram 1500 Just leased a 2019 Ram 1500 during the Ram Power Days Sales Event. Overall I had a good experience. I was trying to figure out earlier in the week i Just leased a 2019 Ram 1500 during the Ram Power Days Sales Event. Overall I had a good experience. I was trying to figure out earlier in the week if the vehicle was even in my budget. I have never leased/purchased a new TRUCK anywhere. All of my trucks have been $3k beaters that I use on the weekends and for going to the dump. I am however, used to purchasing from luxury stores. A few in particular I will not mention here, but the experience at a luxury BMW store is QUITE different from working with your local Ford, Chevy or Dodge Dealer. In the beginning stages of my shopping I had contacted about 6 local dodge dealers to obtain information on the vehicle and pricing. None, not a single one, would talk to me, or give me any information, or numbers over the phone. I was pretty surprised to say the least and already sorry I decided to do this, but I needed a new truck so I figured with nowhere else to turn I would give my local neighborhood store over in Warwick a shot. I called and spoke to Theresa in the BDC department initially. She was very polite on the phone and although again she wasn't very forthcoming with information they were able to at least give me a ballpark figure I could work with. She told me about the incentives they had and encouraged me to come in and speak with one of their salespeople. I had an idea at least of where I stood. I decided to give it shot yesterday, never expecting to actually drive off with a new ram. When I entered the store, I was immediately greeted by J.J. Salewski. He was very polite, and accommodating. He brought up all of my information immediately and within a few minutes we were outside looking at the truck. In the past, I had gone to American Dealerships and I have always had to go through the process of arguing to see the car or truck while the salesperson attempted to qualify me... which is very offensive might I add, and something BMW never does. This is also why I have never actually completed a transaction outside of the aforementioned stores. He never did any of this. What impressed me the most is that he brought the truck to the front of the dealership for me, didn't make me walk the lot, and did a full walkaround and explained all the new features I was unaware of, which was surprisingly helpful. Test drive went well. The new 2019 Ram is amazing! And eventually we made our way back to the dealership for the part I think the salesman and I both despise the most, the negotiating part. When we got back to the dealership we were asked a couple of credit related questions, but they did not jamb a credit app down my throat which I really appreciated. As I presented some of the information I found and they presented the numbers I came to recognize that my price expectations were a little high and we were pretty far apart, but J.J. did his best honestly to make the vehicle affordable to me. At one point the sales manger came out to speak with me. He was what I expected him to be and behaved like I expected he would, however we were still able to make a deal, my payment is comfortable, and I have to say I was SUPER IMPRESSED by the level of service and the top notch treatment I received from J.J. This is an honest guy in an un-honest business. He was very easy to work with, and just a pleasant person overall. When we got into finance I worked with Wayne. He was a gentleman as well. Everything was well explained and I left feeling as though I had a complete understanding of what I purchased and what I paid. I honestly couldn't be happier with the Truck and Treatment I received at Warwick Chrysler Jeep Dodge Ram. I look forward to doing business with them again in the future. Thanks Guys!!! More

DONT GO THERE UNLESS YOU WANT TO GET SCAMMED!!!!!!!! I had the worst experience with Chrysler Jeep Dodge of Warwick. I have had to continuously bring in my Jeep for repairs of which they couldn't find th I had the worst experience with Chrysler Jeep Dodge of Warwick. I have had to continuously bring in my Jeep for repairs of which they couldn't find the problem with until the third time I brought it in. They then told me my car that I've had for only 5 months - and had the same reoccurring issue with was completely inoperable and it wouldn't be worth it to fix the issue. They then tried to screw me and give me much less than the current value of my vehicle. This is something that they should have caught when I first went to them the first week I had the car. Now I am paying the price for their negligence. I will not be purchasing a car from them ever again and I recommend no one else goes there unless they want to be swindled and given a lemon for a car. More

Lousy service don't own up to their fault I have a2016 ram 3500 with 13k miles ,I had for under 2 months and the front end was falling off ,took it in they said they fix it 10 months later sam I have a2016 ram 3500 with 13k miles ,I had for under 2 months and the front end was falling off ,took it in they said they fix it 10 months later same thing a large nut was loosing up and truck couldn't make turns they fix it again .my front tires are bald after 13k miles took it in for trans leak and for them to replace front tire they want to charge me for tires even after i explain to them how many times it was bought in for frount end work More

Great dealership new ram 2500 I have purchased 6 vehicles from this dealership since they opened in 2001. Never had any issues what ever is agreed on they follow trough. I have rec I have purchased 6 vehicles from this dealership since they opened in 2001. Never had any issues what ever is agreed on they follow trough. I have recommended the dealership to family and friends and never had any issues. Thanks Sam for another beautiful truck. More

Worst Dealership!!! Not worth any stars whatsoever. Confirmed with salesman JJ that car was available. He stated it was parked in front so we could see it when we arrived Not worth any stars whatsoever. Confirmed with salesman JJ that car was available. He stated it was parked in front so we could see it when we arrived. We drove 35 miles to them and when we arrive no car out front and salesman JJ comes out and said the car is sold already. xxx!!! Poor experience, will never deal with them whatsoever!! More

Fair, Fast Purchase This is my first buying experience here. I had the pleasure of working with Sam and Wayne and was the least amount of time I ever spent at a dealershi This is my first buying experience here. I had the pleasure of working with Sam and Wayne and was the least amount of time I ever spent at a dealership. Price was fair and as quoted, no bait and switch and then out the door. Would definitely use them again if I'm in the market for a Chrysler/Jeep/Dodge. More

Love my Compass! Nothing but great things to say about CJD of Warwick. I did not feel pressured at all when leasing. They were able to work with me to get down to the Nothing but great things to say about CJD of Warwick. I did not feel pressured at all when leasing. They were able to work with me to get down to the price I was comfortable with. Each employee has been so pleasant and nice! I will recommend leasing at this dealership to anyone I speak to! (I also live an hour away south in NJ and will continue to drive up north for future leases) More

Great experience leasing a Jeep Compass, Excellent Staff! Needed a new lease to replace old Jeep Liberty. Sales and leasing consultant, Billy O., was very personable, great to work with, and he delivered the Needed a new lease to replace old Jeep Liberty. Sales and leasing consultant, Billy O., was very personable, great to work with, and he delivered the deal we wanted! The process was relatively quick and easy. The only delay was worth waiting for - Finance Manager, Wayne H., battled it out with lenders to get us a fair interest rate on this lease. Thank you both for your excellent customer service. -KL More

Great experience in purchasing a new vehicle! We had a quick and easy experience in purchasing a new vehicle through this dealership. Our sales guy, Colby, was new to the company, but attentive a We had a quick and easy experience in purchasing a new vehicle through this dealership. Our sales guy, Colby, was new to the company, but attentive and responsive to our needs. He knew just how to get us the deal we wanted...right away! We opted for a 2017 Demo. model Laramie 1500 that was heavily discounted for us. Thank you, Colby!!! More

Great experience!. purchasing a new Jeep from CJD of Warwick was great experience. It can be overwhelming with pushy and agressive sales people that make you feel rushed purchasing a new Jeep from CJD of Warwick was great experience. It can be overwhelming with pushy and agressive sales people that make you feel rushed to buy a car. At CJD it was about my needs and comfort. I walked away with a brand new Jeep without any headaches! Thanks Colby! I love my car! :) More