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Chrysler Dodge Jeep of Paramus

Paramus, NJ

2.4
869 Reviews
Chrysler Dodge Jeep of Paramus is proud to serve New Jersey, New York and the surrounding area with quality Chrysler, Dodge, Jeep, and Ram vehicles as well as a vast selection of pre-owned cars. Come visit us at 315 Route 4 West.
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315 Route 4 West

Paramus, NJ

07652

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Showing 869 reviews

September 15, 2011

Liza is exceptional. She makes me feel right at home from the moment I arrive. She get me the answers I need in a timely fashion. All reps should mimic her work ethic and customer service skills. More

by Ojdza01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liza Landas
September 13, 2011

I recently bought a 2008 Jeep Liberty at Chrysler Dodge Jeep of Paramus. The whole experience was zero pressure and completely hassle free. The salesperson Jen Attilio, as well as the whole team, was f More

by slack6973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen Attilio
August 21, 2011

Manny was an excellent salesperson and adviser. The car that he matched me to is the best car I have ever owned. The dealership's sales management was excellent and they cut me a very fair deal. I am pla More

by Trumpy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and Manny (and Tom in the Service Dept)
August 21, 2011

we had to get our company vehicle serviced and after experimenting with a few awful dealers we had a truly pleasant experience at Paramus Dodge. More

by marionmern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liza and Steve
August 17, 2011

If you want to grossly overpay for a routine service, this is the place to go. If you want to have completely unnecessary service, this is also the place to go. We had a bad experience the first time we More

by Joycevsuss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Bradt and Ralph in service
Sep 02, 2011 -

Chrysler Dodge Jeep of Paramus responded

Despite our multiple efforts to reach out to this customer we were unable to get in contact with them. This is the first we have heard of this issue and we at Chrysler Dodge Jeep of Paramus are disappointed that we were not able to come to an agreeable solution to the situation. We value honest feedback and will utilize this feedback to grow and learn. -Chrysler Dodge Jeep of Paramus

August 04, 2011

I always bought a Honda or Toyota, however, the service was excellent and procedure quick. Very good Lease program at dealership. Keep up the good work. Thanks. Mrs. Barbarito. More

by Barbarito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohamand
July 25, 2011

Bought a brand new car from them for the second time (my mistake) a 2011 Chrysler Town And Country. The first car was a piece of crap. Bad trans and brakes. This time, this car has a gas leak. I waited arou More

by mikewf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Everyone at this dealership!!!!
Aug 09, 2011 -

Chrysler Dodge Jeep of Paramus responded

Despite our multiple efforts to reach out to this customer we were unable to get in contact with them. We at Chrysler Dodge Jeep of Paramus are disappointed that we were not able to come to an agreeable solution to the situation. We always appreciate honest feedback and will utilize this feedback to grow and learn. -Chrysler Dodge Jeep of Paramus

July 21, 2011

I feel like I got a great deal without having to bargain so much. The sales person I worked with was amazing & I woul recomend him to anyone looking for a new car. More

by Yeh2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Santamaria
Jul 25, 2011 -

Chrysler Dodge Jeep of Paramus responded

Dear Customer, Thank you so much for your review and kind words about our staff.  At Chrysler Dodge Jeep of Paramus, 100% customer satisfaction is a huge priority and reviews like yours help to ensure that we’re doing our job.  Please let us know if there’s anything additional we can do for you.  We appreciate your business, glad to hear that Carlos Santamaria was able to meet all your automotive needs. Thanks again, The Chrysler Dodge Jeep of Paramus Sales Team

July 21, 2011

Carlos has always worked with me and my family to provide us with the best service, it's why we gone back to him several times. He always has our best interest at heart and when he knows we are looking to c More

by Maicol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos SantaMaria
July 20, 2011

update on used car purchase from carlos. I am updating update on used car purchase from carlos. I am updating the previous rating on this dealership because I was asked to put 3,000 down on a used vehicle More

by vantagepointpest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
carlos and (manager)
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