Chrysler Dodge Jeep Ram of Woodstock - Service Center

This was my first time coming to this dealership. Came for a check engine light. Quincy was my service advisor. After checking the codes he explained what they might find and the costs involved. The Came for a check engine light. Quincy was my service advisor. After checking the codes he explained what they might find and the costs involved. The service tech discovered that a some of the previous work that was performed at a different dealership didn’t get completed. They took care of this at no additional cost to me. My car war detailed when I picked it up. I will definitely be using this dealership in the future for my vehicles service. Quincy is top notch. More

Tyler and the rest of the service staff did a good job with my oil change. with my oil change. More

Victor Neda and the service team were great examples of what a service experience should be like. I had originally gone to a different CDJR service department because they were across the street from where what a service experience should be like. I had originally gone to a different CDJR service department because they were across the street from where I worked. After over a week where the other dealer didn't even assign my car to a tech I called Woodstock. Victor was able to get me scheduled in the next day, had it assigned to a tech the same day, and the process started as quickly as possible. Victor keep me in the loop regularly as we went through a more complicated than expected repair process. I picked up the Pacifica today and can't find a bad thing to say about my experience with Woodstock CDJR and Victor. More

I had a great experience, and my car was ready quicker than I was originally told. than I was originally told. More

They are always polite and very helping in scheduling my appointments and taking care of work that I need done. appointments and taking care of work that I need done. More

Staff is great and welcoming when we come in for appointments or questions. It brings me a lot of comfort knowing my mother will be well taken care of going in for service by herself, if need be. Th appointments or questions. It brings me a lot of comfort knowing my mother will be well taken care of going in for service by herself, if need be. Thank you so much!!! More

They were speedy with getting back to me and did their best to diagnose the problem. best to diagnose the problem. More

As always excellent service and repaired in a timely manner. My truck is running great. manner. My truck is running great. More

Tried to charge me $500 for thermostat replacements~ Had it done for $200 somewhere else it done for $200 somewhere else More

Quincy explained costs. Waited for me to get vehicle history from another dealer to we could perform schedule maintenance Waited for me to get vehicle history from another dealer to we could perform schedule maintenance More