Chrysler Dodge Jeep Ram of Woodstock - Service Center

These guys aren’t worth your time or money. Terrible service. Always takes FOREVER. EVEN FOR AN OIL CHANGE!!!! They recommend waaaaaaaay more “service” than you actually need, and the last 2 ti Terrible service. Always takes FOREVER. EVEN FOR AN OIL CHANGE!!!! They recommend waaaaaaaay more “service” than you actually need, and the last 2 times we went the issue wasn’t fixed. Waste of time money and energy. Drive further for better service! Their sales guys don’t even know their own product. Such a waste. Could’ve been a great CDJR that Woodstock desperately needed but ruined by staff. More

Waste of time. They cannot seem to fix any issue this Jeep has. 2nd check engine light for same issue....still not fixed although they assured me it was fixed. They cannot seem to fix any issue this Jeep has. 2nd check engine light for same issue....still not fixed although they assured me it was fixed. More

Get ESPN for TV. One hour 45 minutes Oil change and tire rotation is a joke. Lol, Also, you guys make a full video of vehicle/pictures. Then have signs saying not res One hour 45 minutes Oil change and tire rotation is a joke. Lol, Also, you guys make a full video of vehicle/pictures. Then have signs saying not responsible for damage or stolen property basically. Again, that’s funny. So, upon you guys telling me my vehicle is ready I’d like before and after videos along with shop videos of actual technicians doing a tire rotation on my vehicle. More

I had taken my Jeep to another dealership in the area and they had it for 2 1/2 weeks and after I picked it up the same issue kept happening and I could not get anyone at that dealership to call me back. I c they had it for 2 1/2 weeks and after I picked it up the same issue kept happening and I could not get anyone at that dealership to call me back. I called Chrysler Dodge Jeep Ram of Woodstock and they got me in the next day and had my Jeep for 5 days and so far fixed the issue. I will be taking my Jeep and Dodge here from now on. More

The Service Dept is excellent. They keep me update with all service needs & recalls. Very nice waiting room. Friendly staff too. Everyone makes eye contact even when saying hi. Oth They keep me update with all service needs & recalls. Very nice waiting room. Friendly staff too. Everyone makes eye contact even when saying hi. Other dealership (E.V.) either do not return vehicles without forgetting to put parts back in or are very pushy and try to upsell everything such as replacing a fuel filter on an electric vehicle. CDJR of Woodstock is great for Service & i'm here to stay. More

Recommend multiple repairs that are not needed. Skip this service department and use an independent shop. Saved me thousands… ***update: their customer service did they best to make it right. Whil Skip this service department and use an independent shop. Saved me thousands… ***update: their customer service did they best to make it right. While it wasn’t perfect, at least they care enough about their customers to try. More

Tyler Smith was very considerate to my circumstance. I came there to get a new key fob programmed for my 2014 Chrysler Town & Country. Found out the code has been programmed the limit of 8 times and I c I came there to get a new key fob programmed for my 2014 Chrysler Town & Country. Found out the code has been programmed the limit of 8 times and I cannot get another key unless we wipe the code and I would then have to buy two more keys plus pay to program them. I’ll hold my opinion! I knew I was liable for the initial tech time and asked to just leave everything as is for now. He graciously did not charge me for the tech time! For that I am very grateful! More

Mike, the service Director, sure saved my wife and I when we had a breakdown 500 miles from home! we had a breakdown 500 miles from home! More

Michael was awesome being able to communicate clearly on the issues with my vehicle and working with me to make sure I didn't worry! the issues with my vehicle and working with me to make sure I didn't worry! More

Tyler was very knowledgeable and helpful and got my vehicle taken care of in one day I will always use Tyler and woodstock for my jeep vehicle taken care of in one day I will always use Tyler and woodstock for my jeep More