Chrysler Dodge Jeep Ram of Willoughby

Lied about availability Lied about the availability of a vehicle. Drove over an hour to find out the vehicle was sold the day before. He should have told me that there was a Lied about the availability of a vehicle. Drove over an hour to find out the vehicle was sold the day before. He should have told me that there was a prior deposit and that it was in process of being purchased. Wasted mine and my families time. More

Terry Coggins was exceptionally helpful. My car died. So, I needed to replace it fairly quickly. Rentals are not cheap. I walked into the dealership having helped my spouse purchase a veh My car died. So, I needed to replace it fairly quickly. Rentals are not cheap. I walked into the dealership having helped my spouse purchase a vehicle at the same location. We had worked with Terry then. I was impressed with his work ethic and desire to please his customers. So, I went back. I had a number in my head. At first, I thought I was going to leave. But, Terry "fixed" something and I was able to lease the car within an hour. The vehicle has features I never dreamed of and a mileage allowance that is workable for me. The whole process took less than 2 hours. I am very pleased. And I really like my 2017 Jeep Renegade. More

love the parts department Spencer is always very courteous and efficient with pricing and availability on any parts that I need. As long as Spencer is here Adventure will conti Spencer is always very courteous and efficient with pricing and availability on any parts that I need. As long as Spencer is here Adventure will continue to get my Shops Business. More

Best ever car buying experience My salesman kept me informed throughout the entire leasing experience and kept the payment were I asked it to be. Highly recommend the dealership and My salesman kept me informed throughout the entire leasing experience and kept the payment were I asked it to be. Highly recommend the dealership and Erik Green More

Great customer service & product! We just leased our 3rd Jeep Grand Jerokee from Adventure Auto in Willoughby, OH. We are always treated great and get a great deal. Our Sales rep, Ken We just leased our 3rd Jeep Grand Jerokee from Adventure Auto in Willoughby, OH. We are always treated great and get a great deal. Our Sales rep, Ken Irons, was fantastic and really worked with us. We love the car and the dealership. We could go to Deacon's but we don't because of the customer service. We keep coming back! More

BEST DEALERSHIP EXPERIENCE I have been shopping for a nice used vehicle for a few years. In and out of a lot of dealerships. Most of the dealerships and buy here pay here lots h I have been shopping for a nice used vehicle for a few years. In and out of a lot of dealerships. Most of the dealerships and buy here pay here lots had cars listed for top retail cost. And the cars these other dealers had for sale had problems (lots of rust, non working A/C, non working heated seats, brakes that needed replaced, etc. I found some vehicles of interest on Adventure Chrysler Jeep Dodge website and called the dealer. Kevin in sales answered my call and was very friendly. I went to the dealership and met with Brian K. Brian was very professional, polite and relaxed. He made me very comfortable and we looked at (3) used vehicles. No pressure tactics were used, very calm and enjoyable experience. We both left the table feeling good about the purchase. I obtained a great used Jeep Grand Cherokee Overland for a very good price. Will recommend this dealer to all of my friends and family. Keep up the good work guys. Thank you. More

The Sales Team and Finance Manager are Awesome! I went in with blemished credit looking for a affordable Jeep. The team I worked with treated me with respect and really helped me out. I went in with blemished credit looking for a affordable Jeep. The team I worked with treated me with respect and really helped me out. More