Chrysler Dodge Jeep Ram of Tampa Bay

The best car buying experience ever! Went to the dealership just to shop around and compare prices but then Nicki V came into our lives. He not only gave us a great deal on a Jeep Cheroke Went to the dealership just to shop around and compare prices but then Nicki V came into our lives. He not only gave us a great deal on a Jeep Cherokee but he made sure we loved the car, stayed within our budget, learned about all the gadgets it offers and kept our visit short and painless. Today checked off all the boxes in a dream car buying experience! Awesome job! More

So very very accommodateing Nick Volpe helped us ! He wouldn't stop til we were satisfied ! Great guy, great job!the Team of employees were all friendly n helpful ! I'm a hard se Nick Volpe helped us ! He wouldn't stop til we were satisfied ! Great guy, great job!the Team of employees were all friendly n helpful ! I'm a hard sell , but Nick got the job done ! More

excellent buying experience Our salesman, Martin Gero was courteous, professional and very knowledgeable. He made the experience very pleasant. The finance person we spoke with, Our salesman, Martin Gero was courteous, professional and very knowledgeable. He made the experience very pleasant. The finance person we spoke with, Bill Greer was very helpful and completed our paperwork in a timely manner. We were introduced to the staff in the service area and overall, had a very pleasant experience. I would certainly recommend Martin and the Jim Browne dealership. More

John Frayne is the man you want to deal with! Went to Jim Browne Chrysler Jeep Dodge Ram after dealing with a different Jeep dealer in Tampa, and had a far better experience. John Frayne is extrem Went to Jim Browne Chrysler Jeep Dodge Ram after dealing with a different Jeep dealer in Tampa, and had a far better experience. John Frayne is extremely helpful, honest, and gets deals done! He's the man! Buy cars from Jim Browne, and buy cars from John Frayne! More

Excellent! The best! My husband and I went in with our 2 small children with hopes of walking out with two new cars. We were clear in what we wanted, and John Frayne told My husband and I went in with our 2 small children with hopes of walking out with two new cars. We were clear in what we wanted, and John Frayne told us he'd make it happen. He shared stories about his own children while interacting with our children and helping us feel comfortable throughout the process. He listened instead of trying to push us into something that was only in his best interest. He advocated for us when describing what we were trying to do with other team members. Several times my husband and I asked each other, "Is this guy really this nice? Or is this just his sales tactic?". There were things he did for us after the sale was made and we couldn't figure out the motivation- spending time cleaning our old tags so they didn't stand out so badly on our shiny new cars. Retrieving our son's beloved Elmo CD from one of the cars we traded a few days later when we realized we'd left it behind, then cleaning the CD and finding a case for it. Calling to check on us. We decided that no one could be THAT good of an actor and that he is truly that kind of a man, who is also highly skillful in sales. We will refer friends and family to him and we will be back when we're ready for something new. More

Great experience Recently we bought a jeep wrangler from this store The salesman Erik was very friendly willing to accommodate our needs.he listens to the customer a Recently we bought a jeep wrangler from this store The salesman Erik was very friendly willing to accommodate our needs.he listens to the customer and for us that is very important .The sales manager was also a key factor for us to make the decision to purchase from this dealership Ivan has vast product knowledge ..I would recommend this dealership for future purchase . More

Waste of time! Very dissapointed in business practices. Scheduled an apointment for a specific vehicle. Spend over an 1 1/2 hours at dealership to find out a custom Very dissapointed in business practices. Scheduled an apointment for a specific vehicle. Spend over an 1 1/2 hours at dealership to find out a customer that came in after I had, bought the truck before they came back with my final number. I guess the biggest profit wins. More

Painful Car Buying Experience We had the misfortune of having a poorly trained and cliche driven sales person help up with our pre-owned car buying experience. We are paraphrasing: We had the misfortune of having a poorly trained and cliche driven sales person help up with our pre-owned car buying experience. We are paraphrasing: "you need to decide now"; "there's another person coming to look at the vehicle if you don't buy it now"; "there's no time for your wife to come after work, so let's drive to her work place now"; "there's no time for you to think about this $40k+ purchase, so let's take the paperwork to your wife's work place now", etc. Needless to say, we really liked the vehicle, otherwise we would have NEVER purchased from Jim Browne Chrysler. When I stated I wanted to arrange my own financing, my salesman kept harassing me to go through Jim Browne. There was little to no communication at the dealership, between managers, finance, and sales. On a personal level, our salesman is a nice guy, but we felt awful through the entire process. Even now, we never received any of the paper work from the dealer (like the temp. registration, the lifetime mechanical warranty, etc.). We are not sure where our copies ended up and there was no response from our salesman when asked for copies. Additionally, we felt totally USED on our trade. We received $2,000 on trade for a low-mile, great shape sedan and now see the vehicle listed for just under $7,000. Plain awful... More

Exemplary I haven't bought or leased a vehicle in years. Erik Jules and Paul (Mgr) were amazing to work with. Erik was honest and courteous and NOT pushy. I I haven't bought or leased a vehicle in years. Erik Jules and Paul (Mgr) were amazing to work with. Erik was honest and courteous and NOT pushy. I chose to go the lease route and lease a new Chrysler 300 but it was nice to have options without feeling railroaded to choose the most expensive route. Same with Billy, the finance guy, totally straight shooter. I was in and out because everyone took the time to get the facts straight BEFORE I got into finance. Again, awesome service, great team and would totally use them again. More

THANKS LARRY!! I had been to a lot of different dealerships trying to buy a car on Sunday no one could help me until we stopped at Jim Browne and talked to a sales r I had been to a lot of different dealerships trying to buy a car on Sunday no one could help me until we stopped at Jim Browne and talked to a sales rep named Larry he listened to what we needed and he told us he would be able to help us out and he did. we came back Monday and got a brand new 2015 dodge journey More