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Chrysler Dodge Jeep Ram of Tampa Bay

Tampa, FL

2.2
415 Reviews

10909 North Florida Avenue

Tampa, FL

33612

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Showing 415 reviews

May 12, 2022

I was treated professionally and respected. the work was done quicker than expected I will be back. More

by sharonfrank56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Bowles, Jennifer Bowles, Jasmine Collins, Chris Browne
May 13, 2022 -

Chrysler Dodge Jeep Ram of Tampa Bay responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 10, 2022

Clean facility, clean bathrooms, great customer service, and got completed before anticipated time. Also got some things done that I wasn't aware of. Overall great. More

by reginald_winchester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
May 11, 2022 -

Chrysler Dodge Jeep Ram of Tampa Bay responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 08, 2022

My sales person was Thomas Murman and he was an excellent help and a model of how a sales person should conduct’s themselves. He new every technical feature on every vehicle he showed us. He guided us throug More

by myoldglory
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Murman
May 08, 2022 -

myoldglory responded

This is my second purchase at Courtesy and it's been great every time. They will listen to your need and concerns and then let your sales person do your bidding for you. They have many options so don't think your numbers don't make sense. Let them know what you're thinking and let them see if they have a different approach that works for you. It's been a great working relationship for me after 2 car purchases.

May 06, 2022

Poor communication about the running board plus installation. The lady in the parts department did not know. More

by Rpatton103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frank Ambrosino
May 10, 2022 -

Chrysler Dodge Jeep Ram of Tampa Bay responded

We’re sorry that you had a lass than completely satisfactory experience and apologize for the poor communication. Should you have any further questions or comments, please contact parts and service director Andrew Gentile at (813) 935-4812. Thank you.

April 23, 2022

Alex took care of me very well was very knowledgeable knew what he was talking about finance department was great to took care of a lot of stuff over the phone before I got there was in-and-out in less t More

by Hemingway power
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex in sales
Apr 25, 2022 -

Chrysler Dodge Jeep Ram of Tampa Bay responded

Hello, we're happy you found our staff to be so supportive during your experience here at Jim Browne Chrysler Dodge Jeep RAM of Tampa Bay. If you have any further questions, please give us a call. We're always happy to help!

April 18, 2022

Worst customer service. I bought a rubicon from them - it had a defective crack in the fender and its been a nightmare to get it fixed. From a salesman not ordering the part More

by Kso
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Ambrosino, Jennifer Bowles, Chris Browne
Apr 21, 2022 -

Chrysler Dodge Jeep Ram of Tampa Bay responded

We’re sorry that you had a less than completely satisfactory experience. At your earliest convenience, please contact general sales manager Tom Kanaley at (813) 935-4812. Thank you.

April 09, 2022

Poor service people skill poor to none vehicle still not fixed after 3 years car in shop 2to3day at a time nothing done had to pay rental out pocket still not fixed after given people work More

by DavidDidjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Milo,Moke,Tracy
Apr 13, 2022 -

Chrysler Dodge Jeep Ram of Tampa Bay responded

We’re sorry that you had a less than completely satisfactory experience and apologize for the aggravation. Should you have any further questions or comments, please contact service director Andrew Gentile at (813) 935-4812 or agentile@jimbrwneauto.com. Thank you.

April 02, 2022

Outstanding service. Excellent selection in a world with an inventory shortage. Great snack machine. Five star experience. More

by ViperOrBicycle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Warner
Apr 05, 2022 -

Chrysler Dodge Jeep Ram of Tampa Bay responded

Hi , we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 31, 2022

Had our vehicle for 7 months, $10,000 later and the car is still not fixed. More

by Caren Moody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Milo
Apr 06, 2022 -

Chrysler Dodge Jeep Ram of Tampa Bay responded

We’re sorry that you had a less than completely satisfactory experience. At your convenience, please contact service director Andrew Gentile at (813) 935-4812. Thank you.

March 21, 2022

Don’t ever go to this dealership and purchase a car. Their customer service is horrible!!!!! I’ve been trying to get my wheel and tire refund since November!!!!! Here it is late March 2022 and I’m still More

by Tamisha
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Finance dept. manager Angela
Mar 25, 2022 -

Chrysler Dodge Jeep Ram of Tampa Bay responded

We’re sorry that you had a less than completely satisfactory experience. Should you have any further questions or comments, please contact general sales manager Tom Kanaley at (813) 935-4812. Thank you.