Chrysler Dodge Jeep Ram of Tampa Bay
Tampa, FL
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Clean facility, clean bathrooms, great customer service, and got completed before anticipated time. Also got some things done that I wasn't aware of. Overall great. and got completed before anticipated time. Also got some things done that I wasn't aware of. Overall great. More
My sales person was Thomas Murman and he was an excellent help and a model of how a sales person should conduct’s themselves. He new every technical feature on every vehicle he showed us. He guided us throug help and a model of how a sales person should conduct’s themselves. He new every technical feature on every vehicle he showed us. He guided us through the process of trading in my vehicle for yours. We also had the pleasure of meeting Vernon. This is my second purchase at Courtesy and I want to say thank you for your great service. Everyone involved in my transaction was so helpful and professional. Thomas is a important employee for your team and I would recommend him highly. Thanks agin. Mr Fred DeFelice More
Alex took care of me very well was very knowledgeable knew what he was talking about finance department was great to took care of a lot of stuff over the phone before I got there was in-and-out in less t knew what he was talking about finance department was great to took care of a lot of stuff over the phone before I got there was in-and-out in less than 30 minutes can't say enough about them would definitely buy a another car from them and recommend them to others. More
Worst customer service. I bought a rubicon from them - it had a defective crack in the fender and its been a nightmare to get it fixed. From a salesman not ordering the part I bought a rubicon from them - it had a defective crack in the fender and its been a nightmare to get it fixed. From a salesman not ordering the part when I had an apt set to not being able to get a rental for the time it takes to get it fixed all of of this was more than 10 calls! When you purchase a new vehicle- look for one with greating ratings just dont pick this one. More
Poor service people skill poor to none vehicle still not fixed after 3 years car in shop 2to3day at a time nothing done had to pay rental out pocket still not fixed after given people work fixed after 3 years car in shop 2to3day at a time nothing done had to pay rental out pocket still not fixed after given people work More
Don’t ever go to this dealership and purchase a car. Their customer service is horrible!!!!! I’ve been trying to get my wheel and tire refund since November!!!!! Here it is late March 2022 and I’m still Their customer service is horrible!!!!! I’ve been trying to get my wheel and tire refund since November!!!!! Here it is late March 2022 and I’m still getting the run around about my refund. Every time I call I have to explain my situation ALL OVER AGAIN to a different person that claims they will help get it done!!!! Say they will call me back but never do!!!! Between the bad customer service I’ve been getting on the phone and in the service department just pre warning any potential customers to find another dealership!!! More