Chrysler Dodge Jeep Ram of Tampa Bay
Tampa, FL
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my preferred dealership and repair shop I've been twice for recall service, both times provided free rental. Service lines are organized and you are greeted promptly. Staff has been excell I've been twice for recall service, both times provided free rental. Service lines are organized and you are greeted promptly. Staff has been excellent to me so far, courteous and concerned, worth the drive to see them over my local dealership. More
Awesome Place I had an issue with my car not starting and my engine light was on. Ryan did a great job explaining the process and making sure I understood everythin I had an issue with my car not starting and my engine light was on. Ryan did a great job explaining the process and making sure I understood everything that was going to happen. They even helped me get a rental car for a real low rate. I will definitely be coming back to get my car serviced. More
New Car Service I had a minor issue with my new Laramie Longhorn. Contacted my sales rep, who in turn, engaged the GM and Service manager. Both sales and service work I had a minor issue with my new Laramie Longhorn. Contacted my sales rep, who in turn, engaged the GM and Service manager. Both sales and service worked together and with oversight of the GM. Nice job Browne Team. More
Great Service Attitude! Called to make a service appointment and was told I didn't need one as all the items on my list could be handled by their ExpressLane. Showed up at 3: Called to make a service appointment and was told I didn't need one as all the items on my list could be handled by their ExpressLane. Showed up at 3:15 pm and was greeted by Alexa who plugged in diagnostic module, updated my contact info and had me checked-in in a flash. Was promised a 1 to 1-1/4 hour finish. Alexa came out to update me twice during the wait and boom...exactly at 4:30 car was ready. Good prices, great service and really expert care by Alexa. More
2011 Hyundai sonata This was the best car buying experience ever. No pressure easy going. Between Don the salesman Jorge the manager and Nick the financial guy it was a g This was the best car buying experience ever. No pressure easy going. Between Don the salesman Jorge the manager and Nick the financial guy it was a great experience. I got exactly what I wanted and was taken care of professionally and quickly. Highly recommend More
Don Widner and Von Lumpkin - Remarkable People! We purchased a used 2016 Toyota Tundra from this dealership, their attention and customer service is excellent. First, Mr. Widner was patient with al We purchased a used 2016 Toyota Tundra from this dealership, their attention and customer service is excellent. First, Mr. Widner was patient with all the concerns and questions that we had about the vehicle, including our negotiation via the telephone. When we got to the dealership everything was exactly as we had previously discussed and negotiated. Also, the Finance Manager, Mr. Lumpkin was courteous and efficient. We appreciated his patience with our credit union and all their requirements. In summary, we are happy to recommend this dealership, they are reliable. Everything was accomplished within two hours of our getting there. Highly recommend them. Thank you - we are enjoying our truck. Domingo & Ana More
Service En la tarde de ayer tuve la mala experiencia y por cuya experiencia no vuelvo a ese dealer. En la parte de servicio, a parte de esperar Un tiempo en q En la tarde de ayer tuve la mala experiencia y por cuya experiencia no vuelvo a ese dealer. En la parte de servicio, a parte de esperar Un tiempo en que alguien viniera a preguntar si necesitaba algo. Me atiende una muchacha que habla español y le explico lo que pasaba a mi carro, y que me molestaba que hiciera el sonido cuando mostraba el cartel en la pantalla, su respuesta fue que ella no podía hacer nada pq el cartel no mostraba en ese momento. Tratamos de explicarle mi esposo y yo que el cartel que mostraba no salía fijo sino salía y se quitaba. Y pues ella no podía hacer nada, solo pregunto las millas de mi carro después de nosotros tratar de que nos ayudaran y nos dijo que mi carro no tenía ninguna garantía sin chequear ni que año ni nada mi carro. Nuestra respuesta fue un ok y nos retiramos hacia otro dealer que con mucho cariño nos trataron y me arreglaron mi carro que si tenía solución. Y mi sugerencia es que deben tener personas con mejor carácter y que sepan dar un buen customer service porque seguirán perdiendo customers. More
Awesome experience start to finish! Alfonso treated us like family from the second we stepped onto the lot until the last minute. We never felt pressured, he got us in a vehicle we wante Alfonso treated us like family from the second we stepped onto the lot until the last minute. We never felt pressured, he got us in a vehicle we wanted (but didn’t think we could afford), and walked away very happy. From the management to the financial process, everyone was super helpful and friendly. We highly recommend this dealership! Ask for Alfonso - he’s the best!!! More
Great Experience Great experience and felt that I received an awesome deal! Ask for Ben, he was easily the most helpful and knowledgeable salesman. He worked with me t Great experience and felt that I received an awesome deal! Ask for Ben, he was easily the most helpful and knowledgeable salesman. He worked with me to get the best deal. I left happy with my dream Jeep. He made that the overall buying experience was enjoyable. Definitely would recommend others look here before buying. More
Awesome. Was looking for a specific vehicle and found it on Jim Browne's website. Upon my email inquiry, Nick helped me secure my dream car for the price I wan Was looking for a specific vehicle and found it on Jim Browne's website. Upon my email inquiry, Nick helped me secure my dream car for the price I wanted. Everyone was very polite and helpful including Joey. It was also nice meeting Mr Browne. I drove 2 hours to get this car and it was so worth it. More