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Chrysler Dodge Jeep Ram of Tampa Bay
Tampa, FL
415 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 415 reviews
February 06, 2020
I was graded properly. Oil change tire rotation filter change cabin air filter change went quicker than I expected. Alexandria was a very accommodating service tech. And she knew how to do her job well. D change cabin air filter change went quicker than I expected. Alexandria was a very accommodating service tech. And she knew how to do her job well. Definitely five stars. More
by Richard.Amburn
Employees Worked With
Alexi
January 30, 2020
Have to give Don Wilder and the sales team a 10 out of 10. If your looking for an automobile give him a call. He is genuine and will do everything he can to get you what you need. 10. If your looking for an automobile give him a call. He is genuine and will do everything he can to get you what you need. More
by Charles A Larson
Employees Worked With
Wanda
January 27, 2020
Over my 60 odd years I have purchased a lot of vehicles and dealt with a lot of different dealers and sales people. I must say that my purchase at Jim Browne CDJR Tampa was one of the best experiences I ha and dealt with a lot of different dealers and sales people. I must say that my purchase at Jim Browne CDJR Tampa was one of the best experiences I have ever had. I think a lot is owed to the salesman I dealt with, CARLOS KNOWLES. I had never done this before, but I actually negotiated and bought a Grand Cherokee over the phone through CARLOS; the dealer is about 175 miles from my home. CARLOS is all about customer service and satisfaction. Through the whole process CARLOS and I really developed a great working relationship. If you are in the market for a Jeep or Chrysler vehicle in Florida, reach out to CARLOS KNOWLES, he’ll likely help get the car to you. I’m hoping the next time I go by the dealership I see Carlos Knowles’s name right below Jim Browne’s on the sign. In my opinion, CARLOS is Jim Browne’s CDJR Tampa. More
by Blankmindsdad
Employees Worked With
Carlos Knowles and Wanda
January 24, 2020
Purchased my first car through this dealership (Derrick). Derrick was especially helpful and not pushy like other car salesman I have come across along the way of searching for my perfect car. Derrick was ve Derrick was especially helpful and not pushy like other car salesman I have come across along the way of searching for my perfect car. Derrick was very understanding, prompt, and professional, and always kept consideration for my time. I drove from Orlando to Tampa to purchase my vehicle and I will definitely be returning when it comes time to buy a new car! More
by T$95
Employees Worked With
Derrick Ciena
January 12, 2020
Horrible dealership Stay way from this place if you can. I have been purchasing cars for 40 years and this is one of the worst dealerships I have ever experienced. I knew Stay way from this place if you can. I have been purchasing cars for 40 years and this is one of the worst dealerships I have ever experienced. I knew they were bad but they had a used car I could not find anywhere else. Sure enough the whole experience was bad, starting with the worst car salesman ever, he stepped out of a time capsule from 1987. Also a horrible attitude and demeanor. Stereotypical loser car salesman. Smart xxx remarks from the first minute. High pressure, all the old school lines and tactics etc. Car was filthy when I picked it up and their claim of 100 point service check is xx. Do yourself a favor and GO SOMEWHERE ELSE!!!! You have been warned. More
by Tgov
Employees Worked With
No one listed here
January 11, 2020
Had a recall on my dodge journey , they had me in and out in no time, plus left me a free set of pliers under my hood which I returned. in no time, plus left me a free set of pliers under my hood which I returned. More
by Folkous
Employees Worked With
Frank Ambrosino, Glenn Bowles, Jennifer Bowles, Jasmine Collins, Todd Tokish, Chris Browne
December 18, 2019
I needed a key fob for the car. They said it's $190. I found one online for $9. Then it cost me $93 for them to program it. $93!!! It worked till I got home and pulled it out of the ignition. found one online for $9. Then it cost me $93 for them to program it. $93!!! It worked till I got home and pulled it out of the ignition. More
by Rherman210
December 07, 2019
Jim Browne has been amazing all around. I bought a 2017 Jeep from another dealer towards Miami and it was a lemon and the process of 8 months of xxxx with that jeep Jim Brown helped me get rid of that junk Jeep from another dealer towards Miami and it was a lemon and the process of 8 months of xxxx with that jeep Jim Brown helped me get rid of that junk and buy me a 2019 Dodge Ram saved my life. I worked with Ray and Austin the most amazing men at the dealer. ask me how I'm doing in my truck how I feel how the truck runs everything amazing amazing people it's some place you need to go More
by Peace of mind
Employees Worked With
Austin and Ray
December 01, 2019
I was completely dissatisfied. Starting off the service writer ( John ) suggested I buy an in cabin air filter. My jeep doesn't come with one. I did take it here as I always do to get my service work do writer ( John ) suggested I buy an in cabin air filter. My jeep doesn't come with one. I did take it here as I always do to get my service work done.i had a nail in a tire, although the mechanic did change it with my spare. John was attempting to sell me 4 tires, nevermind the other 3 lifespan is at 50%. I recommended to John to change jobs and change oil until he learn what he's trying to sell. Obviously he doesn't know. I wish people that are hired to be a service writer are experienced on what the mechanic is servicing and not trying to line their paycheck with what a computer says or saying hey you have a nail in your tire,,,,j think you should buy 5 More
by Tom
Employees Worked With
John , Jennifer Bowles
November 23, 2019
I bought my vehicle from Jim Browne, a 2018 Dodge Durango. Jim Browne offers the lifetime power train warranty as long as you service the vehicle at their location or call in the service location. An Durango. Jim Browne offers the lifetime power train warranty as long as you service the vehicle at their location or call in the service location. Anyway, this is where I go to get my vehicle serviced. Usually pretty smooth, in and out within an hour. Well not this time. I use a coupon when I go for oil/tire rotation $59.95. My wait surpassed 1.5 hours with not a single person checking up on me to tell me why. When I was finally called to checkout, the total was $114.00. I asked why it was so high and as the gentle man and I were going through all the items, another employee, Alexa Diaz, came over and tried to explain to me how the $114 was correct as if I was trying to get one over on Jim Browne. Mind you, she had no clue what service I got done, pulls out a calculator and starts to compute to show me how wrong I was to inquire and how the math made sense. I said “this doesn’t make sense” Alexa says “this is how it’s done sir.” As she goes through the itemized, she mentions “air filter 39.95” I said “I didn’t get an air filter” she again rebutted “well that’s the discrepancy sir.” Yeah well no kidding, if she hadn’t interjected the gentleman I was working with was sure to go over it if she waited another 14 seconds. She made me feel like I was not valued as a customer and that my option meant nothing. Meanwhile, she continuously yells at other employees, is rude as xxxx, and didn’t even apologies for her incorrect input. My guy eventually corrected it all, and I paid the correct price. It was not worth having to listen to Alexa Diaz go off on people. My guy was new and you could hear her say to him “figure it out yourself, I was gonna show you but forget it” “I said don’t forget to add the quart for 7.95, I already told you” More
by ParksNoMore
Employees Worked With
Alexa Diaz
