Chrysler Dodge Jeep Ram of Tampa Bay

Buying a car is a stressful time. Jeff and Nicholas made this experience as easy as possible. Thanks for a pleasant experience. Happy Née Year! made this experience as easy as possible. Thanks for a pleasant experience. Happy Née Year! More

Service provider not knowledgeable on issue found with my car. I declined the service because it couldn't be properly explained to me. I went to Jerry Ulm and the service provider there was able to explain w car. I declined the service because it couldn't be properly explained to me. I went to Jerry Ulm and the service provider there was able to explain what the leak was,what the labor cost and needed parts to be replaced were. The price quoted was cheaper than the price originally given at Jim Browne. It was surprising to recieve better service from Jerry Ulm. I also asked for report on the inspection thats done when car is serviced and was advised I didn't need it since everything was yellow except the one red issue that needed to be fixed immediately. More

I must say during a very hectic holiday season , Carlos Knowles came through for me . Not only did he get the Jeep Wrangler Unlimited Rubicon I wanted but even delivered it to me . I live over 2 hours from Knowles came through for me . Not only did he get the Jeep Wrangler Unlimited Rubicon I wanted but even delivered it to me . I live over 2 hours from the dealership. Saved me at least 1/2 a day of my life . I would highly recommend this salesman and his dealership. They find ways to make car deals not complicate them. Great job ! More

I just purchased a new Ram 2500 from Todd Warner at Jim Browne. I can’t say buying a vehicle is fun but Todd was great to deal with. He drove the new truck an hour and a half to us, brought the paperwork, Browne. I can’t say buying a vehicle is fun but Todd was great to deal with. He drove the new truck an hour and a half to us, brought the paperwork, waited for us to sign it, took us and showed us how everything works, paired our phone, then drive our trade in back to Tampa! More

Great Customer Service still exists at car dealerships. You just have to go the right store! I had a very pleasant/positive experience at Jim Browne Chrysler Jeep Dodge Ram of Tampa Bay in November 2020 You just have to go the right store! I had a very pleasant/positive experience at Jim Browne Chrysler Jeep Dodge Ram of Tampa Bay in November 2020. Before visiting the dealership, I received "upfront/no haggle quotes" on two 2021 Ram 1500 trucks I was interested in. I scheduled an appointment over the phone with Carlos Knowles, Internet Sales Manager, to visit the dealership and test drive the two Ram Trucks. This ended up being the easiest, lowest-stress car buying experience I have had in over 30-plus years! When I arrived at the dealership, Carlos was waiting outside with the two Trucks I wanted to test drive. While I was out on the test drive, Tom Kanaley, GM Sales Manager, inspected my GMC Sierra that I was trading in. Although I expected their might be some negotiation required on the trade-in-value for my GMC Sierra, Tom Kanaley/Jim Browne CJDR gave me a very fair trade-in price for my car, with no haggling required! After driving and deciding upon a beautiful 2021 Patriot Blue Ram 1500 Limited, Carlos and I went inside to discuss the terms of the transaction. In just a few minutes Carlos had the sales/trade offer back from the Sales Manager's desk. There was none of the historical "back-and-forth antics/discussions/roleplaying" between salesperson and manager that you can still endure at other dealerships. There were also no surprises whatsoever in the terms of the deal; the purchase price for the Ram, the trade-in-value for my GMC, and the amount left to finance and other fees were down to the penny on what I expected to pay based on information disclosed by the dealership in the quotes provided on their web site. There was also no pressure whatsoever from Carlos as I double-checked the terms of the offer and then made my decision that this would best deal I would get on the truck that I wanted. After buying a vehicle at Jim Browne CJDR of Tampa Bay, I would recommend the dealership without reservation to anyone in the market for a new vehicle. It's obvious the company purposefully hires, trains and expects their associates to do business the right way and are focused on delivering excellent customer service. Most importantly, you feel valued and respected as a customer during the entire process of purchasing a vehicle at the dealership. In my opinion, they are some of the successful, few dealerships that understand it isn't just about selling a customer one vehicle, they make the experience a positive one in which they ensure they will receive repeat business and referrals from their customers. If you are looking to buy a Chrysler, Jeep, Dodge or Ram product, call and ask to meet with Carlos Knowles at Jim Browne CJDR. It will be the best car buying experience in the Tampa Bay. More

My husband and I purchased my 2020 Jeep Grand Cherokee in March. Our salesperson was Carlos Knowles. He was very helpful in finding just what I wanted. The entire process was a good one. This was not our fi March. Our salesperson was Carlos Knowles. He was very helpful in finding just what I wanted. The entire process was a good one. This was not our first purchase with Jim Browne. Each time has been a good experience and Carlos has been our salesperson. EVERYONE has been professional, friendly and makes you feel important. More

I have purchased 2 new pickups from this dealership and have been very pleased with their sales and finance team.sales side I work with Carlos Knowles who has done an exceptional job getting the deals I ne have been very pleased with their sales and finance team.sales side I work with Carlos Knowles who has done an exceptional job getting the deals I needed. I would rate.him with a 10. On the final ceremony I have 2 that have worked very hard to get the payments that I needed. This team consist of Wanda and Nick who would also get.a.10 from me. I have never had an issue with anyone at the dealership. Go.team! More

Jeff was Great! Bryan was also great. They were willing to work with and come to an agreement on a fair price. Did not feel they were playing any games. Straight shooters from what I could tell. I would to work with and come to an agreement on a fair price. Did not feel they were playing any games. Straight shooters from what I could tell. I would go back and will consider them for my next purchase. More

Dont buy from here, internet sales was not very helpful, mage a legitimate offer and they came back with a counter offer and said they were going to work with me on it. That was the last I've heard from the mage a legitimate offer and they came back with a counter offer and said they were going to work with me on it. That was the last I've heard from them. Carlos was the salesman. Wont ever go with them ever again. Ferman might be a better option. More

I’ve recently just purchased a 2020 Jeep Renegade from Jim Browne. This dealership and it’s team of amazing people, bent over backwards to try to finance me a car despite having a rather challenging credi Jim Browne. This dealership and it’s team of amazing people, bent over backwards to try to finance me a car despite having a rather challenging credit history. Between the sale, process of financing, and overall experience, I would highly recommend Jim Browne to anyone - especially if you are nervous about financing a new car. They are a fair, non-judgemental, knowledgeable, efficient, group of people committed to providing superior customer service and an excellent consumer experience! Most recently I had to take my Jeep in to fix my tire which had a nail in it. They quickly addressed my concerns and efficiently ordered a replacement tire to be installed the next day. It was effortless, where all I needed to do was sign my name when they completed the repair. It goes without saying - you can’t go wrong with a Jeep! And you certainly can do no better than by purchasing your your next car from Jim Browne! #TheMoreYouKnow #JeepsRock More