Chrysler Dodge Jeep Ram of Princeton

STAY AWAY! I bought a new jeep wrangler here. I STAY AWAY! I bought a new jeep wrangler here. I barely got it home before I began experiencing the "death wobble". I took it back ASAP. They took STAY AWAY! I bought a new jeep wrangler here. I barely got it home before I began experiencing the "death wobble". I took it back ASAP. They took a look at it and said they couldn't find anything wrong. Obviously there was something wrong, then promptly tried to swindle me out of another $20k for the jeep on top of the high interest rate they gave me to begin with. I tried to contact the general manager Mike Napoleon. First, Anthony Napoleon tried to block me (in person) from talking to Mike, and didn't even pass on my message. Next I called customer service and they told me Mike wasn't in (3 days in a row), He was in a meeting, or he was at another location. I was given all these responses IN THE SAME DAY! They then gave me a number to call him at, when I called the number I had reached a Subaru dealer... No Mike. Finally I contacted Jeep directly and they offered some help in contacting him (not directly at first). When I did get through to Mike, he was very unhelpful with my situation and basically told me tough xxxx. I asked to talk to him in person and set up an appointment. When I got there I was immediately blocked by Nick and Jameson. Mike is a coward and will do anything not to talk to you as I found out. I took the Jeep back in for service because I was still having issues and couldn't drive it safely. Finally after 3 hours of my own time with 4 different technicians who were "experts" on jeeps, we were finally able to diagnose a problem with the tires. After this was addressed they said absolutely nothing was wrong. I didn't even make it 15 miles when the Stability Control Unit quit on me (The vehicle had maybe 100-200 miles on it). Not to mention the "death wobble" still was not fixed. I just took it to another dealer at that point and have stayed as far away from Baker in Princeton as I possibly can. My advice is DO NOT DO BUSINESS WITH BAKER JEEP IN PRINCETON!!! More

The overall experience was excellent I am not used to having a positive experience with car salesmen but this experience could not have been better having a positive experience with car salesmen but this experience could not have been better More

I worked with Rob on the purchase of a leftover Durango. He was helpful and got quickly to a bottom line that was reinforced by Nick. The price that I received I felt was fair, and they threw in oil changes He was helpful and got quickly to a bottom line that was reinforced by Nick. The price that I received I felt was fair, and they threw in oil changes as a sweetener. The experience was professional with little pressure and the vehicle was delivered as promised. We will see how the Baker experience plays out on the service side, but they seem committed to gaining and retaining customers, so I suspect they will be responsive. I was a Nassau Conover Ford customer for many years before they bailed out to Flemington and would like to build a relationship with a trustworthy local dealership. Baker seems to have the right mix of vehicles. We'll see about the rest. More

Excellent Customer Service. This is the 3rd car we've purchased from Baker Chrysler Jeep Dodge. We have dealership options closer to our house, but we make the drive to Baker because we know they will tr purchased from Baker Chrysler Jeep Dodge. We have dealership options closer to our house, but we make the drive to Baker because we know they will treat us well, give us the best price, the best service and do everything needed to satisfy their customers. Robert Morton from Sales and Anthony Napoleon from Finance were excellent to work with. More

I enjoyed working with Rob Morton on the purchase of my Grand Cherokee. Rob was friendly, knowledgeable, very straight forward and easy to deal with. I have purchased many vehicles over the years and this Grand Cherokee. Rob was friendly, knowledgeable, very straight forward and easy to deal with. I have purchased many vehicles over the years and this was by far the easiest and most pleasant transaction I have ever experienced. Rob understood what I wanted, found the exact vehicle I was looking and put the deal together quickly and efficiently and with great respect for my time. I would not hesitate to recommend Rob. More

Deandre was my salesman, and he was very friendly and helpful in our purchase of our new dodge Durango. he wasn't a typical pushy sales person, he was very down to earth and easy to deal with. I would hi helpful in our purchase of our new dodge Durango. he wasn't a typical pushy sales person, he was very down to earth and easy to deal with. I would highly recommend this dealership and Deandre. More

This is my 3rd vehicle with this dealership and first with Doug. Doug put me in the right vehicle at the price. I highly recommend taking the time to stop by and see if they have deals for you. with Doug. Doug put me in the right vehicle at the price. I highly recommend taking the time to stop by and see if they have deals for you. More

Great experience! Second vehicle we ha e purchased at Baker and won't be the last! Doug was so helpful and patient! We are so thrilled with our new vehicle! Baker and won't be the last! Doug was so helpful and patient! We are so thrilled with our new vehicle! More

From the moment we walked in, James provided the best of experience, knowledgeable, polite in conversation. Very respectable in communication and sharing every question we asked. Very patient and truthful i experience, knowledgeable, polite in conversation. Very respectable in communication and sharing every question we asked. Very patient and truthful in his answers, overall great experience strongly recommend. Thanks a lot James for your great help. More

My experience was delightful! I was able to get everything I went in looking for an more! I am extremely satisfied and couldn't ask for more! Thank you! everything I went in looking for an more! I am extremely satisfied and couldn't ask for more! Thank you! More