Chrysler Dodge Jeep Ram of Englewood Cliffs
Englewood Cliffs, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 116 reviews
Very nice experience with Daniel. Made the process easy was helpful and even want the extra mile to take us to another and dealership to get the car out of storage. Made the process easy was helpful and even want the extra mile to take us to another and dealership to get the car out of storage. More
After have a less than pleasurable experience at another Chrysler Dodge Jeep Ram, I had a very pleasant experience with the dealer of Englewood Cliffs. After working with Elias and their finance department, Chrysler Dodge Jeep Ram, I had a very pleasant experience with the dealer of Englewood Cliffs. After working with Elias and their finance department, I left feeling very revived and confident! Before arriving, I was already on edge from dealing with the pervious dealer and the way Elias explained the entire process from square one (first to me in English, then my Mother-in-law in Spanish) was the perfect solution to a stressful process. I feel fortunate to have met Elias and other members and will be going to this dealer on any of my further needs with my Vehicle! More
STAY FAR AWAY. Salesperson Elias had a smug attitude from the min I walked in as if he was selling water to a thirsty person. I was given a price and was told go Salesperson Elias had a smug attitude from the min I walked in as if he was selling water to a thirsty person. I was given a price and was told go elsewhere if I wanted a single dollar better. I was told they had black gray and white but when I choose anything but white I was told oh they were sold. In the last 10 mins? Then after I made a payment on my trade in they lowered the price and acted like they did me the favor Eventho I was just giving more equity in the car. After all this I wanted the car but I told Elias my salesperson I wasn't happy and would share my experience online. Right away Sales manager Tim Sweeney called me and canceled our deal. Telling me I can't talk about my experience online so the deals OFF. It's shady and scummy of what's supposed to be a reputable establishment to act in a business manor such as this one. I wonder what the bbb is gonna think of the written text I have in a deal then they back out I was told they didn't have anymore on the lot anyways. Or that they were trying to silence me of their shady practices. Thanks for the experience. Shoulda never made the trip there. More
The place nice m clean since it’s a new facility I was not surprise but the Coffey machine was not doing a good job even though they had 2 no water was offered but not big deal but I think fir the money s not surprise but the Coffey machine was not doing a good job even though they had 2 no water was offered but not big deal but I think fir the money spend it should be s big deal ! More
Everyone is very friendly, professional, and helpful. I've purchased and leased other vehicles at this dealership and I've always had a pleasant experience. I've purchased and leased other vehicles at this dealership and I've always had a pleasant experience. More
I had a good experience in buying my car. My husband had already purchased a car there and when it came time for me to purchase one he took me to see Charmaine H. she was really great with u My husband had already purchased a car there and when it came time for me to purchase one he took me to see Charmaine H. she was really great with us and made my experience there well worth it. I love my car. More
Car sales man Jin was amazing. I was able to get most of the work done through phone/text messaging. The moment I got there I probably spent less than 1 hour and a half just to get I was able to get most of the work done through phone/text messaging. The moment I got there I probably spent less than 1 hour and a half just to get my brand car which was great. Just two days after I purchased my new vehicle it started to give me electrical issues. It took a few days, but I was advised by the service team there was a factory issue ( loose wire). Apart from the faulty electrical issue my experience went well. More
Purchase a vehicle from this dealership, great experience. When it was time for service brought it into the service department with an appointment m, it is my only vehicle so I needed to wait, wh experience. When it was time for service brought it into the service department with an appointment m, it is my only vehicle so I needed to wait, which was fine, clean waiting area. Rai and Dominick were very friendly and got the vehicle done in a timely manner. I do have to say. Sat there and listened to other business going on and have to say the world is crazy and these employees in the customer service business take a lot of crap from people that think they know it all and should get everything for free. It is not the person behind the desk fault, don’t take your anger out on them, think twice, the world could be a better place. Great dealership, nice people…….. More