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Chrysler Dodge Jeep Ram of Clifton Park
Clifton Park, NY
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Amazing Speed and Honesty as Usual My oil change was speedy as usual. They looked at my wipers as I was concerned and instead of trying to make money off of me, they advised that they My oil change was speedy as usual. They looked at my wipers as I was concerned and instead of trying to make money off of me, they advised that they were in excellent condition and appear to be working fine. They have a kids room that was great for entertaining my munchkin while we waited. More
crooks or incompetence charged me $550 to change an o2 sensor. google it, it should have taken a competent mechanic no more than 1 hr+$90 part. not at zappone. their mechani charged me $550 to change an o2 sensor. google it, it should have taken a competent mechanic no more than 1 hr+$90 part. not at zappone. their mechanic took 3 1/2 hrs. "Don' said he would look into it. but never had an answer for me. said the customer service manager would call me but never did. Apparently this is how they treat their customers. Buyer beware More
Great Job Zappone - Thanks Brought my 2017 Wrangler Unlimited in for its 7k oil and for a couple of minor issues. Had a loaner (2017 Grand Cherokee) until my vehicle was ready. Brought my 2017 Wrangler Unlimited in for its 7k oil and for a couple of minor issues. Had a loaner (2017 Grand Cherokee) until my vehicle was ready. Everything went so quick and easy. More
Very pleased Although I purchased my Jeep Cherokee from Armory garage I regret not buying it from Zappone. Although I only have 4000 miles on my 2016 Cherokee thei Although I purchased my Jeep Cherokee from Armory garage I regret not buying it from Zappone. Although I only have 4000 miles on my 2016 Cherokee their service department welcomed me, showed me around and made me feel comfortable. I am not happy with the model sold to me by Armory. At the time I had 3. Rome. Ribs and a separated shoulder from an accident. I needed a car and couldn't take time to review options etc. I love the Jeep but my car is missing options that I wanted. Although I've only had my car for 6 months I woul trade to move up if I could get a good deal from Zappone. Bottom is 5 star so far. Frank Rinaldi More
Service I have always had a good experience at Zappone. I would recommend Zappone service to my friends. They have always been helpful and courteous when I ha I have always had a good experience at Zappone. I would recommend Zappone service to my friends. They have always been helpful and courteous when I had questions. More
Total lack of courtesy Drove 1 hour to make a deal for a 2016 Big Horn. When I got there they told me it was gone and tried to sell me another vehicle. A respectable busine Drove 1 hour to make a deal for a 2016 Big Horn. When I got there they told me it was gone and tried to sell me another vehicle. A respectable business would have let me know beforehand. More
Warranty work Work done quickly , under warranty along with nys inspection, courteous, perfesional, timely. Service associate was very knowledgeable, communicated Work done quickly , under warranty along with nys inspection, courteous, perfesional, timely. Service associate was very knowledgeable, communicated effectively, and very thought full, Area was clean and uncluttered More
Great experience Sales was effortless, Jeep custom ordered and arrived so quick. Great deal, very satisfied, go talk to them, you'll be as happy as I. Sales was effortless, Jeep custom ordered and arrived so quick. Great deal, very satisfied, go talk to them, you'll be as happy as I. More
Missing format I bought a new Dodge Ram 1500 and I don't understand how the formats can be missing don't you people lock your trucks salesman said the truck did not I bought a new Dodge Ram 1500 and I don't understand how the formats can be missing don't you people lock your trucks salesman said the truck did not come with one More
Bad service, terrible service department. Had a recall made an appointment for Saturday morning. Had made a few additional requests for service such as having a water separator changed, havin Had a recall made an appointment for Saturday morning. Had made a few additional requests for service such as having a water separator changed, having a factory remote programmed to my vehicle and having a key cut from Vin number. Service department was overwhelmed with vehicles. My recall was for a 2005 Dodge Ram 3500 diesel center link and tie rod ends. Because service was so busy there staff never put my truck up on the lift and claimd that all was good with my center link and tie rod ends. Truck is all over the road with what is called Driving Miss Daisy syndrome and the death wobble. After waiting 3 hours for them to do a computer update and nothing more, my issues were never addressed, my extra things were never done, this place is a joke. Don't fall for their fancy commercials they suck plain and simple. Believe me they're only interest is to cash out on a new vehicle sale. The incident was brought to Matt Zaponnes attention. He was about as ineffective as the rest of his staff. Called Chrysler Corporation And they sent me to a real dealership. Take the extra ride somewhere else you'll be thankful in the end. More