Chrysler Dodge Jeep Ram of Chicago - Service Center

This place will give you a reasonable quote, have you drop your car off, and then call you every 5 minutes with another $500 fix. Classic mechanic scam behavior. I was charged close to $1k for break pad drop your car off, and then call you every 5 minutes with another $500 fix. Classic mechanic scam behavior. I was charged close to $1k for break pad replacement - break pads are $5 a piece... I picked up my car and the check engine light was still on! Take your vehicle literally anywhere else and save hundreds. More

Bought our car when it was Napletons now it’s not. Neither organization increased my thoughts about car dealership. Recently went in for issue. Not satisfied. Said everything great. LOL. Had intermitt Neither organization increased my thoughts about car dealership. Recently went in for issue. Not satisfied. Said everything great. LOL. Had intermittent wipers on - they said lights don’t go on auto must move to lights. Well the lights outside do come one BUT the dashboard lights go off. Not happy with you at all. More

Friendly staff. Convenient hours. Fast work. Nice/pleasant office, shop, location. The receipt was confusing, hard to understand, but after a slower at home reading, Convenient hours. Fast work. Nice/pleasant office, shop, location. The receipt was confusing, hard to understand, but after a slower at home reading, I understood it. Wish they'd explain more of the details of what all was done more comprehensively, but otherwise they are still my first go to for automotive care. Been their same customer for several years. When they fix something, it gets done right the first time, and it stays fixed. More

Easy to make an appointment. Arrived early and they quickly accommodated me. Christian kept me up to date the entire visit. Very happy with service I received. Will retur Arrived early and they quickly accommodated me. Christian kept me up to date the entire visit. Very happy with service I received. Will return for service when needed. More

Service was great, and work was done quickly. Good communication with me during the process. Good communication with me during the process. More

I bought a brand new 4XE Jeep early last year before the ownership change. The guaranteed maintenance program is not honored, nor a simple all weather Matt that was promised and not delivered. I was just ownership change. The guaranteed maintenance program is not honored, nor a simple all weather Matt that was promised and not delivered. I was just given a number to call the corporate office of the prior dealership. The car keeps showing an engine light which is very frustrating, I bought a new car to avoid this situation. Service center is 30-40 mins away from my house which is very inconvenient to have to keep coming back to the shop. I’m seriously considering selling the car and buying a different brand More

Great service! From start to finish, the new owner is definitely making the dealer look updated. From start to finish, the new owner is definitely making the dealer look updated. More

Had my car for 3 weeks they didn’t work on my car for a whole week then told me my car was ready and it wasn’t and refused to reimburse me for wasting my Uber money and time whole week then told me my car was ready and it wasn’t and refused to reimburse me for wasting my Uber money and time More

The team kept me informed about the progress and delivered it on time. Thanks for the good job delivered it on time. Thanks for the good job More

During this visits I received Great Service! Service Advisor was helpful, efficient and informative! Looking forward to continuing the relationship with them. Service Advisor was helpful, efficient and informative! Looking forward to continuing the relationship with them. More