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Chrysler Dodge Jeep Ram of Chicago - Service Center

Chicago, IL

3.9
168 Reviews
Call Service Center (773) 334-3400

168 Reviews of Chrysler Dodge Jeep Ram of Chicago - Service Center

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July 28, 2023

Jesica, left on break and left my order, Christian was nice enough to notice and proceed it so I wouldn't have to wait! More

by kolkerjill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
Report | Print
July 27, 2023

Great first experience with this dealership, Everything went smooth and on time. They solve the issue on my truck professionally. Thank you for your good work More

by tose_2005_mk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Tose_2005_mk, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

July 25, 2023

The waiting area was immaculate. The service I needed was completed in a timely manner. The service advisor was the best! More

by vinsonpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Vinsonpaul, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

July 24, 2023

Great service and very timely. Helped me out in a pinch and very easy to work with. More

by patricio.clancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Patricio.clancy, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

July 21, 2023

All good, but my “change oil” notification is still on. Do I need to get that fixed? More

by kevintfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
Report | Print
July 17, 2023

The service left black grease on the back of the rear view mirror. The repair costs quoted seemed excessive for the work. More

by jacquescattan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesica Vidal
Report | Print
July 16, 2023

Always great service, glad to have them locally to support my Fiat needs- Bess Arthur More

by windyhoosier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Windyhoosier, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

July 14, 2023

Jesica is very competent and knowledgeable. She is very professional in her action and is an asset to your company. More

by kennethgjaleco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Kennethgjaleco, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

July 14, 2023

so much for the life time warranty. blame it all on rust so nothing is covered. More

by pna1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesica Vidal
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Pna1956, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

July 13, 2023

Very diligent and friendly. Kept me informed and were extremely helpful. I will return for any future needs More

by docbake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kandice, Jesica Vidal
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Docbake, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

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