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Chrysler Dodge Jeep Ram of Chicago - Service Center

Chicago, IL

3.9
168 Reviews

168 Reviews of Chrysler Dodge Jeep Ram of Chicago - Service Center

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September 16, 2023

The noise coming from my car remains even after service was completed and new parts were purchased and installed More

by victoriatomasello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Victoriatomasello, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

September 15, 2023

Knowledgeable and friendly staff. Will recommend this dealership to my friends and family. Thank you Christian. More

by shaban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Shaban, Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

September 12, 2023

I had an electrical service issue with my new Chrysler, bought 6 months, but the old service manager was militantly rude, unprofessional, and refused to service their own vehicle. I have a service warrante More

by Cevalx100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Head Department Manager
Sep 13, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Cevalx100, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

September 12, 2023

I had a very rough interaction on my last visit. I had to call 4 times to find the status of my car and the issue was never even addressed after a couple days More

by mrmsofios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
Sep 13, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Mrmsofios, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

September 06, 2023

Great customer service. Scheduling an appointment was easy and efficient. I also enjoyed the new waiting room. Great place! More

by ljd457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

ljd547, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

September 06, 2023

Great service, great communication. One small request is to not change all the settings for my seat position More

by tomgrant8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Tomgrant8, Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

September 06, 2023

Great customer service and fast. I would come back for my next service. Brought in my own part and they were able to program it and works fine. More

by mgore5561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Mgore5561, Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

September 06, 2023

Great customer service and fast. I would come back for my next service. I think it’s strange this surgery makes you write at least 15 words. I normally wouldn’t finish but they were More

by kmwoodsrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Urrutia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdulla Abbadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Kmwoodsrn, Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

September 05, 2023

Exceeded my expectations. My car is running better than it has in years. Thank you. More

by murphyrt33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Garzon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Garcia-Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yasser Ghoniem
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Urrutia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdulla Abbadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Garcia, Elizabeth Guzman, Moe Aboud
Sep 08, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Murphyrt33, Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

September 04, 2023

Thank you word word word word word word word word word word word word word word word More

by bcunning415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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