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Chrysler Dodge Jeep Ram of Chicago - Service Center

Chicago, IL

3.9
168 Reviews

168 Reviews of Chrysler Dodge Jeep Ram of Chicago - Service Center

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June 10, 2023

It was great! Jessica Vidal was really nice and accomodating. They explained the recalls well and the costs of additional services. More

by vvarga21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesica Vidal
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Vvarga21, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

June 09, 2023

Service Dept was great. Worked with me. Waiting room could use and up date compared to other dealers. More

by davedluger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Davedluger, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

June 08, 2023

The associates were really kind and had a presentable approach to me and helped me More

by patel.shay32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Garcia-Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Patel.shay32, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

June 08, 2023

They have stolen money from me … they don’t do proper oil changes and they NEVER REFILL MY COOLANT YET I have a warranty and paid for an extended one More

by Juanita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Supervisor
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Juanita, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

June 06, 2023

New management doing a good job. showed concern for my truck. Oil change done quickly. More

by roy.moyer111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Roy.moyer111, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

June 01, 2023

Everyone was so helpful! Would definitely recommend, and I plan on coming back for any future needs! More

by tlperks14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Tlperks14, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

June 01, 2023

Great service. Was quick and easy to get my oil change and tires rotated. Plus they washed my jeep! More

by Stovella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Stovella, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

May 31, 2023

The guys here are great I called they didn't have n appointment available but joesph called me back and got me in right away, I requested Rob to fix my car he had did the work on my car before, they ev More

by ragga721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph guiragossian and Robert prokopek 5 stars
May 29, 2023

Fast and efficient service, friendly, honest staff. Very helpful with a waiting room and a ride to my office during service More

by asmoler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
May 29, 2023

Emily worked very hard to get me a great deal and a greet car! I love Scarlett! More

by carmendmapp
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
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