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Chrysler Dodge Jeep Ram of Chicago
Chicago, IL
321 Reviews
CDJR of Chicago is the fastest-growing Chrysler Dodge Jeep Ram dealership in the city. But our award winning service doesn't stop in Chicago! Thanks to our convenient location at Western and Peterson, we serve the Northwest and Near West suburbs and Northwest Indiana as well. We have been under new ownership and management since June 2022 and our commitment to always delivering a world-class experience is behind everything to do. whether you need to make a vehicle purchase, want to sell your current vehicle, or you are looking for a dealership to trust your vehicle care to, look to us. The proud family at CDJR of Chicago.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 321 reviews
December 21, 2024
Be aware of their bait and switch tactics. Prior to the appointment they spammed me with text messages to confirm I was going in. They lure you in with an appointment for a car, and when you g Prior to the appointment they spammed me with text messages to confirm I was going in. They lure you in with an appointment for a car, and when you get there they say, "we sold it an hour ago, but we have other options." I'm not mad at them for selling the car... but a courtesy call to let me know the car was no longer available was warranted, before taking an hour drive to get there. Thanks for the lesson boys! More
by They wasted my time
November 27, 2024
It's called a bad management! !! I was told they would match Carvana offer. I was asked to send the offer from Carvana and my Vin#. Which I complied with down to the T. I expl !! I was told they would match Carvana offer. I was asked to send the offer from Carvana and my Vin#. Which I complied with down to the T. I explained I was driving 6 and half hrs and I needed everything in writing. I was told the salesman was sent home, because he was making offers for cars the company could not stand behind. I asked to have a manager to return my call. I heard nothing from the company. Called back and after several phones. I was told " We can't match Carvana and offered 4000 less. What a crock. Do not trust thier word. Pass this company up unless you want a bunch of lies. More
by Cub982
September 20, 2024
Bought a new Jeep Wrangler with Corning Gorilla Glass from the dealership and got a rock to the windshield that cracked the windshield within first month. Contract CDJR of Chicago's service department a from the dealership and got a rock to the windshield that cracked the windshield within first month. Contract CDJR of Chicago's service department and they had me come in 8/28 to take pictures to file a claim. Service person said they had a few of these they were working on. Waited a week and heard nothing. Called and they said they were waiting on the claim to be processed. Then got a text asking pictures of the serial numbers on 9/6/24. Its 9/19/24 and no one has reached out to me. Called today and the service person checked notes that said the claim was denied. Why do we pay extra for Gorilla Glass? Why can't someone communicate with me on what to do? More
by SargeGreenJeep
Employees Worked With
Alex?
July 25, 2024
I had a very pleasant and straightforward experience with Diana and the rest of the team! Looking forward to doing business in the future! Diana and the rest of the team! Looking forward to doing business in the future! More
by lukecowie24
Employees Worked With
July 01, 2024
I had a great time a greatest experience not only did I get in the car I wanted I love it so yes I would recommend you to a friend and stranger tomorrow in need of a car go there very good spirit experienc get in the car I wanted I love it so yes I would recommend you to a friend and stranger tomorrow in need of a car go there very good spirit experience More
by connieclaybrooks
Employees Worked With
April 21, 2024
Great to deal with. Thank you!! Diana and the rest of the staff were very polite and helpful. Thank you!! Diana and the rest of the staff were very polite and helpful. More
by heath.goodwin
Employees Worked With
April 06, 2024
I recently had the pleasure of purchasing a 2024 Chrysler Pacifica from Chrysler Dodge Jeep Ram of Chicago, and I couldn't be more satisfied with my experience. From start to finish, the process was seamless Pacifica from Chrysler Dodge Jeep Ram of Chicago, and I couldn't be more satisfied with my experience. From start to finish, the process was seamless and enjoyable, leaving me with not only a fantastic vehicle but also a sense of confidence in my dealership choice. Walking into Chrysler Dodge Jeep Ram of Chicago, I was immediately struck by the professionalism and friendliness of the staff. They greeted me warmly and were eager to assist me in finding the perfect vehicle to meet my needs. Their knowledge of the 2024 Chrysler Pacifica was impressive, and they patiently answered all of my questions, ensuring that I felt comfortable and informed throughout the decision-making process. Once I decided on the Chrysler Pacifica, the purchasing process was efficient and straightforward. The staff at the dealership were organized and attentive, guiding me through each step with ease. I never felt pressured or rushed, which made the entire experience stress-free and enjoyable. As for the vehicle itself, I couldn't be more thrilled. The 2024 Chrysler Pacifica is a marvel of engineering, boasting sleek design, innovative features, and top-notch performance. From its spacious and luxurious interior to its advanced technology and impressive safety features, every aspect of the Pacifica exceeded my expectations. Whether I'm commuting to work, running errands, or embarking on a family road trip, the Pacifica delivers a smooth and comfortable ride that makes every journey a pleasure. Overall, my experience purchasing a 2024 Chrysler Pacifica from Chrysler Dodge Jeep Ram of Chicago was exceptional. The professionalism, expertise, and attention to detail demonstrated by the staff made the entire process a breeze, and I couldn't be happier with my decision. If you're in the market for a new vehicle, I highly recommend visiting Chrysler Dodge Jeep Ram of Chicago—you won't be disappointed. More
by andyotvoc
Employees Worked With
Other Employees :
TONY
March 20, 2024
Diana is an amazing saleswoman! She was mindful of my time and efficient with making sure I understood my entire deal and going over my new 2024 Jeep Compass High Altitude trim. A She was mindful of my time and efficient with making sure I understood my entire deal and going over my new 2024 Jeep Compass High Altitude trim. Abdulla, the GSM made sure I received the all applicable rebates and incentives on my lease and made the trade-in of my old vehicle fair and painless. David and Marco were great at getting my new Compass ready for my test drive - porters were busy and instead of making me wait they went to bring it for me. They seemed almost as excited about it as I was! They reassured me I was getting a great vehicle at a great price. Nick, the finance manager made that part easy and painless and also very efficient. No hard sell on any part of my acquisition. My experience was amazing all around. I don't think I've ever had such an efficient and quick lease/purchase experience like this. More
by J
Employees Worked With
Other Employees :
Marco Morales, Nick Grinvalds
March 16, 2024
I love this dealership. Diana and Abdulla had very great customer service I highly recommend this dealership five star review. Diana and Abdulla had very great customer service I highly recommend this dealership five star review. More
by Dominick
March 09, 2024
Although I don’t have the best credit, she worked through it to make sure I could get approved and drive off with a nice vehicle. Great person to work with! it to make sure I could get approved and drive off with a nice vehicle. Great person to work with! More
by jcamacho7654321
Employees Worked With
