
Chrysler Dodge Jeep Ram of Calallen
Corpus Christi, TX
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652 Reviews of Chrysler Dodge Jeep Ram of Calallen
Great customer service and attitude. They made it easy to process and complete my car purchase. Love it. They made it easy to complete and deliver my car ASAP. process and complete my car purchase. Love it. They made it easy to complete and deliver my car ASAP. More
Perhaps the worst experience with a car dealer to date. I was purchasing a 2019 Lincoln. When I asked for the final price they added $4000 for "added equipment", which apparently included a GPS tracking I was purchasing a 2019 Lincoln. When I asked for the final price they added $4000 for "added equipment", which apparently included a GPS tracking system, exterior protection plan, nitrogen in the tires, something with the window tint. When I told the salesman that I wasn't interested, he told me the items had already been done to the vehicle, and suggested I suggest a price I was agreeable to for those items. We settled on what I was told their cost was, around $1600. I traveled 200 miles to pick up the car, signed the paperwork but didn't go through the details until I returned home (my mistake). The dealer had documented $499 for the GPS (which is a whole other story about being ripped off), but no other "added equipment". Instead, the base price of the vehicle was increased $1100. Now I can't get the dealer or finance person to call me back. Either they installed the "added" crap and didn't document it, or they didn't do any of it and charged me for it anyway. I can't think of a more cliche "used car" experience than this. More
I purchased a SRT Durango and they said they would send us a copy of our contract and never did, we have called and either they don’t answer or tell us they will give us a call back and we have yet to hear us a copy of our contract and never did, we have called and either they don’t answer or tell us they will give us a call back and we have yet to hear from them. The buying experience was bad as each person we talked to was telling us a different story when it came to the total price of our trade in and the car we were buying. The car was dirty with a bow on it when we showed up to look at the Durango also. More