Chrysler Dodge Jeep Ram FIAT of Manhattan - Service Center
New York, NY
56 Reviews of Chrysler Dodge Jeep Ram FIAT of Manhattan - Service Center
Very Exceptional and Reliable service. The Turn around time for having the necessary repairs/maintenance done to my vehicle was short and efficient. The atmosphere inside is very pleasant/ The Turn around time for having the necessary repairs/maintenance done to my vehicle was short and efficient. The atmosphere inside is very pleasant/welcoming and the staff will make the necessary accommodations to ensure quality service for everyone. More
Brought truck for simple oil change and inspection. Very impressed. They proactively checked my credits on file and used them so didn’t get charged for the oil change. Loved the wash included. I wi Very impressed. They proactively checked my credits on file and used them so didn’t get charged for the oil change. Loved the wash included. I will use them again. More
Outstanding service from Angel and his team. In and out super efficient with high quality and attentiona to detail all around. Thanks and keep up the great work! 2022 Jeep Wagoneer Series III In and out super efficient with high quality and attentiona to detail all around. Thanks and keep up the great work! 2022 Jeep Wagoneer Series III More
From the moment I spoke with Mike from the Parts Department, I knew this place was different from all the others. In an EXCELLENT way!!! Their service from beginning to end is top notch. Manny and Department, I knew this place was different from all the others. In an EXCELLENT way!!! Their service from beginning to end is top notch. Manny and Nelson were also super helpful. There is a great vibe, environment, atmosphere there. Can’t recommend them enough. More
Let us start by bringing up that the mopar family of products is amazing. This service department not so much. I came here three weeks ago at 7:30am spoke to Emmanuel Karamalis whom had my car checked a products is amazing. This service department not so much. I came here three weeks ago at 7:30am spoke to Emmanuel Karamalis whom had my car checked and ultimately ordered parts . Parts arrived last week, I then brought the car in yesterday Monday May 23 to avoid an accident as my car is losing power. I came back in on the May 24 to ask how long would the repairs take, manny started hollering at me in plain waiting area. I obviously got mad and asked him to lower his tone. That’s when Dillon (manager comes around and tells me after 3 weeks of waiting for parts he is going to bring my car down cause manny is having a hissy fit. I told him what I need is the same respect offers to these millionaires and not to be yelled at cause he is overwhelmed. Dillon went around and answered my question and actually stayed calm and collected. He gave me the information I needed. He told me to get a rental until Friday as they are backed up and it will give them time. I will now go and extend my rental until friday. Emmanuel Karamalis should be fired for yelling at a customer the way, he raised his voice at me. Not everyone is going to have the same control, so avoid yourselves the possible disrespect. Avoid Emmanuel Karamalis as your representative if you are using an extended warranty. His excuse is he is extremely busy and overwhelmed to disrespect a customer is unacceptable. Emmanuel Karamalis should stay away from customer service 🙌 More
Angel was great he listened to every word I said to him about the issues I had with my jeep . When I picked my jeep everything was solved and I was happy to drive !thank guy you angel about the issues I had with my jeep . When I picked my jeep everything was solved and I was happy to drive !thank guy you angel More