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Chrysler Dodge Jeep Ram FIAT of Manhattan - Service Center

New York, NY

4.6
56 Reviews

56 Reviews of Chrysler Dodge Jeep Ram FIAT of Manhattan - Service Center

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August 29, 2023

Very Exceptional and Reliable service. The Turn around time for having the necessary repairs/maintenance done to my vehicle was short and efficient. The atmosphere inside is very pleasant/ More

by Dyceman85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geo Reyes
Aug 30, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

We're glad to know you found our service exceptional and reliable at Chrysler Dodge Jeep Ram FIAT of Manhattan. It's great that the atmosphere was welcoming, and we could provide efficient maintenance for your vehicle. Thanks for sharing this positive feedback!

July 19, 2023

They are very professional and knowledgeable of their car care. The service is among the best. More

by Dlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Herrera
Jul 19, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Thank you for choosing Chrysler Dodge Jeep Ram FIAT of Manhattan for your automotive needs. We appreciate your support!

July 18, 2023

Brought truck for simple oil change and inspection. Very impressed. They proactively checked my credits on file and used them so didn’t get charged for the oil change. Loved the wash included. I wi More

by greggilbert1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Service
Jul 19, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Chrysler Dodge Jeep Ram FIAT of Manhattan team. Drive safely, and we hope to see you back again down the road!

June 14, 2023

The worst when it comes to service total disregard for costumer after they sell you a car you’re own More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Customer Service
Jun 16, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Eddie, we're very sorry for any negative experience you may have had with our team. Customer satisfaction is of the utmost importance to us. If you're available, we'd appreciate you giving us a call so we might better understand your concerns and hopefully find a solution that will improve our services going forward. Thank you, Customer Care Team - (877)-811-9330

April 13, 2023

Great car dealership people are friendly and nice and they get their work done for you More

by Charles Durant
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gino,
Apr 19, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Charles, we are delighted to receive your five stars! Thank you for choosing Chrysler Dodge Jeep Ram FIAT of Manhattan--it is our pleasure to assist you. Until next time, drive safely!

December 30, 2022

Outstanding service from Angel and his team. In and out super efficient with high quality and attentiona to detail all around. Thanks and keep up the great work! 2022 Jeep Wagoneer Series III More

by Speed with Safety
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Iton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Customer Service
Jan 03, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

We are happy to hear that Angel and the team gave you a five-star experience! Thank you for choosing Chrysler Dodge Jeep Ram FIAT of Manhattan and for sharing your support on our page. Drive safely!

September 02, 2022

From the moment I spoke with Mike from the Parts Department, I knew this place was different from all the others. In an EXCELLENT way!!! Their service from beginning to end is top notch. Manny and More

by tacoyle1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Manny, Nelson, Customer Service
Sep 02, 2022 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Thank you for sharing your great review of Mike, Manny, and Nelson. We are happy to have you as a Chrysler Dodge Jeep Ram FIAT of Manhattan customer and we hope to see you again down the road. Drive safely!

August 09, 2022

The service provided by Angel was outstanding , he went above and beyond. From start to finish. More

by castertroy28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Service
Aug 10, 2022 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

We're elated that Angel made your service experience a total success! Thanks for choosing Chrysler Dodge Jeep Ram FIAT of Manhattan!

May 24, 2022

Let us start by bringing up that the mopar family of products is amazing. This service department not so much. I came here three weeks ago at 7:30am spoke to Emmanuel Karamalis whom had my car checked a More

by Juradocolon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emmanuel Karamalis (service department ), Customer Service
May 25, 2022 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

What you've described here is not the experience we want for our guests. We sincerely apologize for the way you were treated and assure you that this feedback will be addressed with the right people. If you have any questions about your repairs, please get in touch with our team and we would be happy to assist you. Thank you, Customer Care Team - (877)-811-9330

May 25, 2022 -

Juradocolon responded

I hope my vehicle is fixed by Friday , I will avoid manny on my end. This is due to the disrespect given to me on Tuesday. Thanks for the response, hoping I receive a call when the car is fixed.

May 17, 2022

Angel was great he listened to every word I said to him about the issues I had with my jeep . When I picked my jeep everything was solved and I was happy to drive !thank guy you angel More

by Peter_ kidd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angel , Customer Service
May 18, 2022 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

We are thrilled to hear that your vehicle is running smoothly after your visit with us at Chrysler Dodge Jeep Ram FIAT of Manhattan. Thank you for posting a review and giving a shout-out to Angel! We hope to see you down the road.

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