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Chrysler Dodge Jeep Ram FIAT of Manhattan - Service Center

New York, NY

4.6
61 Reviews

61 Reviews of Chrysler Dodge Jeep Ram FIAT of Manhattan - Service Center

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October 12, 2023

I was very very impressed with the service this time. Angel was awesome. My Jeep was clean. keep up the awesome work. More

by garshawn2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
angel Herrera
Oct 13, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

We're delighted to know that Angel and our team at Chrysler Dodge Jeep Ram FIAT of Manhattan impressed you with their service. Thanks for the shout-out!

October 09, 2023

Most everything was smooth. The new service center is nice. (It took over the old Maserati/Alfa Romeo dealership space.) The only negative was that the service center told me More

by TheTommyLee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jovany
Oct 10, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Tommy, we appreciate your feedback and are glad to know you found our new service center enjoyable. We also apologize for the inconvenience regarding the navigation maps update - it's certainly something we'll look into improving. Thanks for choosing Chrysler Dodge Jeep Ram FIAT of Manhattan, and if you have any ongoing questions our team can help with, please reach out. Thank you, Thank you, Customer Care Team - CustomerCare@ManhattanAuto.com

October 05, 2023

Emanuel is an amazing service manager. Very helpful and communicative. I only deal with him because I appreciate his effort to customer service. More

by EAUSLANDER.TEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Oct 06, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

We're delighted to know that Emanuel's efforts have made your experiences with us at Chrysler Dodge Jeep Ram FIAT of Manhattan so positive. Thanks for sharing this review and we look forward to servicing your vehicle again!

September 28, 2023

Good response time great communications with the team. Overall great experience Jonathan was very professional. Definitely would go back to get my car serviced. More

by Clippa71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Service
Sep 29, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

We're glad to know you had a great experience with Jonathan and our team at Chrysler Dodge Jeep Ram FIAT of Manhattan. We appreciate your feedback, and look forward to assisting you with any future car services!

September 11, 2023

Service department has been excellent since new ownership the last 2 years. I have had my Rubicon services several times and my issues were taken care of properly and within the time expected. Jonathan and G More

by VonRubicon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan and Geo, Customer Service
Sep 11, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

We're delighted to know that Jonathan and Geovanny have been providing you with top-notch service at our Chrysler Dodge Jeep Ram FIAT of Manhattan. We appreciate your trust in us for all your vehicle's needs and hope to see you back again down the road!

August 29, 2023

Very Exceptional and Reliable service. The Turn around time for having the necessary repairs/maintenance done to my vehicle was short and efficient. The atmosphere inside is very pleasant/ More

by Dyceman85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geo Reyes
Aug 30, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

We're glad to know you found our service exceptional and reliable at Chrysler Dodge Jeep Ram FIAT of Manhattan. It's great that the atmosphere was welcoming, and we could provide efficient maintenance for your vehicle. Thanks for sharing this positive feedback!

July 19, 2023

They are very professional and knowledgeable of their car care. The service is among the best. More

by Dlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Herrera
Jul 19, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Thank you for choosing Chrysler Dodge Jeep Ram FIAT of Manhattan for your automotive needs. We appreciate your support!

July 18, 2023

Brought truck for simple oil change and inspection. Very impressed. They proactively checked my credits on file and used them so didn’t get charged for the oil change. Loved the wash included. I wi More

by greggilbert1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Service
Jul 19, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Chrysler Dodge Jeep Ram FIAT of Manhattan team. Drive safely, and we hope to see you back again down the road!

June 14, 2023

The worst when it comes to service total disregard for costumer after they sell you a car you’re own More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Customer Service
Jun 16, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Eddie, we're very sorry for any negative experience you may have had with our team. Customer satisfaction is of the utmost importance to us. If you're available, we'd appreciate you giving us a call so we might better understand your concerns and hopefully find a solution that will improve our services going forward. Thank you, Customer Care Team - (877)-811-9330

April 13, 2023

Great car dealership people are friendly and nice and they get their work done for you More

by Charles Durant
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gino,
Apr 19, 2023 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Charles, we are delighted to receive your five stars! Thank you for choosing Chrysler Dodge Jeep Ram FIAT of Manhattan--it is our pleasure to assist you. Until next time, drive safely!

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