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Chrysler Dodge Jeep Ram FIAT of Manhattan - Service Center

New York, NY

4.6
68 Reviews

68 Reviews of Chrysler Dodge Jeep Ram FIAT of Manhattan - Service Center

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April 07, 2025

Great job everytime never fails, there great amazing hard working people and do a wonderful job More

by T T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manner
Apr 07, 2025 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Thank you for choosing Chrysler Dodge Jeep Ram FIAT of Manhattan, we appreciate your positive feedback!

April 07, 2025

Service was amazing. Angel was the best service advisor ever. I will continue to come back to this dealership. They don’t try to rip you off with phony issues! More

by dianenfutrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Apr 07, 2025 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Diane, we're delighted to hear that Angel provided you with exceptional service at Chrysler Dodge Jeep Ram FIAT of Manhattan. Thank you for your trust and support!

April 07, 2025

They have good knowledge to vehicle maintenance and do good take care of customer always. No need to worry about their works . No like other dealers in the world. More

by tomomikanamaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel and Jovani Rays
Apr 08, 2025 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Tomo, we're delighted to hear that our team at Chrysler Dodge Jeep Ram FIAT of Manhattan provided you with exceptional service and peace of mind. Thank you for your kind words!

March 29, 2025

I was lucky to get a quick appointment: However, I was disappointed that my Jeep was not washed and if I didn’t notice that my lock key for my spare tire wasn’t returned I would of left there without it. More

by Betsyplush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Apr 01, 2025 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Thank you for sharing your feedback with us at Chrysler Dodge Jeep Ram FIAT of Manhattan, Betsy. We're glad to hear that scheduling was convenient, but we're sorry about the oversight regarding your lock key and car wash. We'll work on improving these aspects to ensure a better experience next time!

March 24, 2025

The service was excellent and I felt well taken care of- the only issue was I had to reach out to the garage to find out the status of my car More

by DH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Mar 25, 2025 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Thank you for your feedback! We're glad to hear that you felt well taken care of at Chrysler Dodge Jeep Ram FIAT of Manhattan. We appreciate your patience and will work on improving our communication regarding vehicle status updates. Safe travels ahead!

February 26, 2025

The service department made the experience very pleasant and enjoyable. It was just for the 1st oil change, but non the less, very nice More

by roncontarsy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yasmiry Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angle , Javier Echeverria
Feb 27, 2025 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

We're delighted to hear that your first oil change experience was pleasant with our service department at Chrysler Dodge Jeep Ram FIAT of Manhattan. We look forward to serving you again in the future!

February 04, 2025

I’m from South Jersey and I always bring my truck to this location. I’ve been with them for several years already. They are very nice. Their mechanics are very good. I know my vehicle is in good hands every More

by gem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emanuel Karamalis
Feb 05, 2025 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Thank you for your loyalty and trust in Chrysler Dodge Jeep Ram FIAT of Manhattan! We're delighted to hear that Emanuel Karamalis and our team have consistently provided excellent service. We look forward to continuing to take great care of your truck!

January 09, 2025

Horrible customer service. Long wait times for your car to be returned and the service advisors are unprofessional. The concierge staff are the most unwelcoming customer facing More

by stevenlawrence3020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Garcia, Emanuel Karamalis, Dylan Doyle
Jan 09, 2025 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

It's disappointing to hear about your experience with our customer service and staff. We strive for professionalism and efficiency, so it's concerning that we fell short during your visit. We'd appreciate the opportunity to address these issues directly; please feel free to reach out to CustomerCare@ManhattanAuto.com at your convenience. Thank you.

December 13, 2024

Had great service, great attention to detail, I was provided options clearly and in detail. More

by jakninyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jovany in service department
Dec 13, 2024 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Thank you for the great review and trust in our team at Chrysler Dodge Jeep Ram FIAT of Manhattan!

December 10, 2024

I recently had the pleasure of visiting this dealership for service and I must say the experience was outstanding. I was greeted warmly by Dylan Doyle Service Manager and Angel Service writer they were bot More

by Lochard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Iton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Lochard, thank you for your loyalty and kind words about our team at Chrysler Dodge Jeep Ram FIAT of Manhattan! We're delighted to hear that Dylan, Angel, and Neil have consistently provided excellent service. We look forward to serving you again in the future!

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