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Chrysler Dodge Jeep Ram Brooksville - Service Center

Brooksville, FL

3.2
34 Reviews

34 Reviews of Chrysler Dodge Jeep Ram Brooksville - Service Center

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June 16, 2025

I took my Ram 3500 in for brakes, front left metal on metal for roughly 3 days waiting for my appointment. The right side had some brake pad left but when they took my truck to drive into the bay the tec More

by Albritton3
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
C Paxton
June 14, 2025

If I could give zero stars I would. Now I called my adviser to try and resolve this, but have not heard back so I moved in another direction. This was the first and last time I will eve More

by Christy2277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
May 26, 2025

First visit to this dealership. Service was professional, friendly, fast. All good . I'll be back. More

by Joanellenbj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember a name
March 20, 2025

If you are thinking of going to Brooksville Chrysler on 50, don't. This damage was caused by the dealership. The hood was not latched and flew up. The cover for the fuse box was not secured, either. This c More

by hazeleyedbeauty1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob-very rude
March 15, 2025

The worst "Customer Service" from any Service Center of any dealership I have ever used since I first started using these sevices in 1973! More

by wrenndw
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Have no idea, so rude I wouldn't bother asking, I could not determine gender, so I can not state male or female.
December 07, 2024

Don’t know how they have a 4. 7 review when you can clearly see all the one star ratings. The service department is the worst. Every time I go there I wait hours for an oil change More

by Disappointed
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t get their names. A women lied when scheduling and a man assisted when arrived.
December 05, 2024

Called service 5times in 2 hrs. No answer. Now I will take my business elsewhere. Next time I will go to the ma and pop. They just lost out on a $800 trans. service. No customer ser More

by tcruse228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dontknow
October 18, 2024

Had my car for over three weeks. The only reason they started working on it was because I was continually calling when I was picking it up. They left it running in the pick up lane. More

by Dmackey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
August 20, 2024

Dropped off car for a to get a couple of issues resolved and they fixed with no problems More

by dredmond63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
May 23, 2024

Staff was attentive to what we wanted done to vehicle. Very satisfied with this dealer. Will go back to them again when we are in the area. More

by djacobson023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad.
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