Christi Hubler Chevrolet
Crawfordsville, IN
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Engaged in MULTIPLE forms of deception, including the use of GM's Military Appreciation Allowance to RAISE the asking price of their vehicle. Nothing says how much they appreciate our military service member of GM's Military Appreciation Allowance to RAISE the asking price of their vehicle. Nothing says how much they appreciate our military service members than raising the price of the vehicle and trying to convince a disabled veteran they're actually giving you a better deal. Online Offer: MSRP $43,425 - Dealer Online Discount $4,000 = Purchase Price $39,425 + tax/title/license/doc fee First, I asked for $1,000 off their online price. Salesperson Brian Stellwag told me he could get me $997 off. I signed agreeing I would purchase that day for $997 off their online price, not including any other incentives for which I may qualify, plus tax/title/license/doc fee. Offer #1: MSRP $43,425 - Dealer Online Discount $4,000 - Additional Dealer Discount $997 = Purchase Price $37,428 + tax/title/license/doc fee When they prepared the actual offer, there was no mention of the $997 off. When I inquired about it, they told me they removed a "dealer addendum" valued at $995 that is not included in the MSRP or online price. Essentially, they agreed to remove an expense that was not initially disclosed and pretended they were lowering the price of the vehicle by nearly $1,000. In all actuality they didn't change the vehicle price. Offer #2: MSRP $43,425 - Dealer Discount $4,005 = Purchase Price $39,420 + tax/title/license/doc fee When they learned I was eligible for the $1,000 Military Appreciation Allowance, they reworked the offer, opting to tell me the out the door price, which was lower than their original offer. When I worked it out, they had actually RAISED the price of their vehicle. Offer #3: MSRP $43,425 - Dealer Discount $3,588 - Military Appreciation Allowance $1,000 = Purchase Price $38,837 + tax/title/license/doc fee Ultimately the Sales Manager and General Manager both began texting me. The Sales Manager called me the wrong name... They reworked the offer AGAIN, this time they finally agreed to honor their online price AND give me the Military Appreciation Allowance. Offer #4 MSRP $43,425 - Dealer Online Discount $4,000 - Military Appreciation Allowance $1,000 = Purchase Price $38,425 + tax/title/license/doc fee They then tried using high pressure sales techniques saying "keep in mind, this is a today offer only." Never mind the fact that's literally their online discount price and the Military Appreciation Allowance doesn't expire for another two weeks. They also tried gaslighting me by again telling me they wouldn't charge me the $955 Addendum, therefore I was actually getting "an additional $1,000 off." They also very condescendingly went on to say "I gave you EXACTLY what you asked for," when in fact they know they hadn't. I will be filing a formal complaint with the Indiana Secretary of State's Auto Dealer Services Division in the coming days. More
amy walks was very helpful and very professional. definitely will be back. all at cristina hubler Chevrolet were very respectful and helpful with my son and my needs. answered all are questions.great definitely will be back. all at cristina hubler Chevrolet were very respectful and helpful with my son and my needs. answered all are questions.great group of people. 5 stars. More
The salesman my mom seen was rude and when they have deals he asked if we read the stipulations and I did but it says there was only one thing about negative equity that’s it and it was a waste of time deals he asked if we read the stipulations and I did but it says there was only one thing about negative equity that’s it and it was a waste of time when the internet guys said he could help and really they can just to get ppl in the door false advertisement More
The on-line help (Kerry), sales (Matt) & Darien (finance) were very helpful. These three made the process easy and fast. Plus they were all very friendly and professional. I would recommend this small tow were very helpful. These three made the process easy and fast. Plus they were all very friendly and professional. I would recommend this small town dealership to anyone. More
Been servived 3 times each timee something else wrong. now losing oil.not leaking or burning.friend said they may of tinkered with 2 weeks ago at service work.went bought new ford wont buy there again.frie now losing oil.not leaking or burning.friend said they may of tinkered with 2 weeks ago at service work.went bought new ford wont buy there again.friend thinks pvc valve and said how different places can make it go out More
The sales team is wonderful! The service department is getting better! We bought a car 3 months ago and had an issue and they went out of their way to make it right. getting better! We bought a car 3 months ago and had an issue and they went out of their way to make it right. More
don’t ever do service with these people they are scam artists they sell you junk How do you to get you to buy it my car was in a wreck before I bought it and I specifically asked Jake if it had ever been artists they sell you junk How do you to get you to buy it my car was in a wreck before I bought it and I specifically asked Jake if it had ever been in a wreck he told me know wouldn’t show me no Carfax so I went to my insurance and got the Carfax and it had been in a wreck these people are rude their service department is garbage they overcharge you and they try to charge you for services you don’t need just to make money do not deal with these people More
I was told not to buy a car at Christi Hubler, but I needed a dependable car for my commute. The car lasted 21 days and I had a huge repair bill that I couldn’t pay. Lost my job, lost the car, and they needed a dependable car for my commute. The car lasted 21 days and I had a huge repair bill that I couldn’t pay. Lost my job, lost the car, and they completely lost my respect. AVOID THIS PLACE. Two months later I went to a used car dealership, NOT CHRISTI HUBLER, and bought a car for a 3rd of the price and it’s been good to me ever since. More
Quick service and very helpful. Great salesmanship and very pleased with sale. Paperwork took most of the time up but test drive was good. Overall good experience. very pleased with sale. Paperwork took most of the time up but test drive was good. Overall good experience. More
Avoid. Shady dealers. Purchased a trailblazer SS. Windshield was cracked. They said they will replace. Two weeks later, after contacting manager, got some traction. Bunch of liars. Windshield was cracked. They said they will replace. Two weeks later, after contacting manager, got some traction. Bunch of liars. More