Chippewa Valley Mazda - Service Center

We purchased a certified pre-owned Mazda 6 from here and the front tires were low on tread. They measured the tread depth and found that they were in need of replacing. They called when the tires were in the front tires were low on tread. They measured the tread depth and found that they were in need of replacing. They called when the tires were in and put them on for me. They also hand washed and dried my car for me! This to me is a big perk to buy here as we know how Wisconsin roads are full of salt in the winter and with them drying it I don't have to worry about my doors freezing. This was all free of charge with their Buy Happy Program which is great, especially with Christmas only a week away. I would recommend Morries Chippewa Valley Mazda to friends and family because I now know first hand that they stand behind their word and honor their commitment to customers. Thanks to all at Morries, and Merry Christmas! More

Stopped in for a tire rotation today at Morrie's Chippewa Valley Mazda, was greeted by Brett when stepping out of the car. Such great customer service and friendly staff in the service department. Also a Valley Mazda, was greeted by Brett when stepping out of the car. Such great customer service and friendly staff in the service department. Also a shout out to the technician Blake for taking care of the license plate bracket problem, he was super friendly and quick to fix it. LOVE the drive in service door, just drive up and the door opens automatically for you. Then off to the customer lounge to wait while the work was being done. Once the work was completed, Brett came in with the receipt and I was on my way. Thanks for making the service department customer friendly!!! :)) More

I had a check up for my 2006 Chevy Equinox's today at Morrie's Mazda. When I got there I was greeted by Christopher Dunn and he walked me back to service where I met Brett Mathison, and Chris pulled my c Morrie's Mazda. When I got there I was greeted by Christopher Dunn and he walked me back to service where I met Brett Mathison, and Chris pulled my car around. They diagnosed my car with a wheel bearing problem, and since they had the part there, my car was fixed the same day! What great service I received today, I would reccomend them to all my friends and family! More

Myself and a friend to Morries for a scheduled oil change on her Mazda3. She wanted to get a lower payment, which would also lower her car insurance. After trying a couple cars she decided on a Mazda 6 that on her Mazda3. She wanted to get a lower payment, which would also lower her car insurance. After trying a couple cars she decided on a Mazda 6 that was 3 yrs older but well taken care of. Chris showed us how many previous owners there was and he was well educated on the cars. She also got a 100,000 mile major and minor coverage on the car along with a lower payment and lower insurance. Chris did a great job. Why would I recommend Morries? Everyone there is friendly, helpful, and want the customer to be satisfied. My friend also got a free gas card. She loves her new car....Go Morries More

Bought new tires. Brett gave me excellent service. His words spoken to me along with his smile gave me the trust and assurance I was at the right place.I will go back. I am an educator for eau Claire so words spoken to me along with his smile gave me the trust and assurance I was at the right place.I will go back. I am an educator for eau Claire so I talk to many people. I have already told my story of needing tires and recommending friends with needs go to morrie's also and ask for brett. More

Bought a used vehicle from Morries and have had them service it since I bought it. They have been very friendly and treated my fairly on all the service work I have had done. service it since I bought it. They have been very friendly and treated my fairly on all the service work I have had done. More

I own a Mazda3 Hatchback. I did not purchase my vehicle from Morrie's; however all of my service as been with Morrie's. Most of my experience has been with the Service Dept. I recently had to put a new eng from Morrie's; however all of my service as been with Morrie's. Most of my experience has been with the Service Dept. I recently had to put a new engine into my 3 due to a cracked oil filter cartridge. Initially, the Service Dept was not responsive to me as a customer just being told I needed to put $4000 into my car. I wanted information about how this could happen on a 2004, etc. I had to do my own research as a consumer. After multiple phone calls, eventually things worked out and I was able to work with my insurance company to replace the engine. Ryan did find an amazing price on a remanufactured engine. I trust Ryan much more than I initially did and if I am going to continue to service vehicles for the long-term, I expect a responsive, trusting relationship with my service advisor. I respect their role and I expect the same in return. I want to see what needs to be done with my vehicle, receive an explanation of how and why and understand all costs associated with the work. While not all customers expect this, I certainly think the Service Dept should provide it to those who do. I am now considering another vehicle purchase and have been working with Bob Foy in sales. Bob has been very responsive to learning what I am looking for in a vehicle, he is not at all pushy about persuading me otherwise. He is encouraging me to consider various vehicle options, which is good information to assist me in my vehicle purchasing decision. I know what I am looking for in a vehicle and I would like to buy it local and have the long-term service relationship with the dealer. I have had the same hairdresser for 8 years...and wouldn't let anyone else touch my hair...I feel the same way about my car. When I find a good dealership and a great service dept., I don't want anyone else touching my vehicle. :) More

Brett has provided me with excellent service everytime I come in. He quotes the work accurately and quickly. The consistently friendly service with low prices and a explanation what needs to be fixed has c come in. He quotes the work accurately and quickly. The consistently friendly service with low prices and a explanation what needs to be fixed has caused me to refer my parents and friends. More

Everytime I've needed service on our familys vehicle we make sure to go to Morries Mazda as we've always had Excellent service. Brett really makes a person feel welcome and knows how to treat his customers make sure to go to Morries Mazda as we've always had Excellent service. Brett really makes a person feel welcome and knows how to treat his customers. We'll continue to bring our vehicles in for service and thanks again to Brett for the excellent customer service. More

I appreciate Morrie's Buy Happy car care program and the free oil changes we've experienced since we've owned our CX-9. We put a LOT of miles on this vehicle and mentioned to Ryan Riste (head of service) th free oil changes we've experienced since we've owned our CX-9. We put a LOT of miles on this vehicle and mentioned to Ryan Riste (head of service) that we'd like to switch over to synthetic motor oil to extend the life of our CX-9 for the long haul. Realizing that this is a much more expensive oil, Ryan still helped work out a reasonable price discount as a part of this "Buy Happy" program for us. We love our CX-9 and the relationship we've built up with service team at Morrie's over the years. A special "thank you" goes out to guys in the shop, the technicians/mechanics who never really seem to get much credit for their work behind the scenes. Yea, it's "just an oil change" but I always get the feeling like they've been working on their own car and genuinely care about us and our vehicle. You guys are all part of the reason we keep coming back to Morries for our Mazda vehicles and service. To say we're sold on the Mazda brand would be putting it lightly. Since our first Mazda GLC purchase way back in 1983, we've owned 15 Mazda's. We currently own four Mazda's including our 2009 CX-9 (purchased new at Morrie's Chippewa Valley Mazda). I can't recommend this dealership enough. Being an owner of two Mazda RX-7's (1980 and 1994), I'd also like to thank you for bringing Jeff aboard as an authorized Mazda rotary mechanic. His expertise and experience with this unique engine will help all of us fans keep our RX-7's on the road for years to come! Keep up the good work gang. Kindest Regards, Ken Neuburg More