Chippewa Valley Mazda - Service Center

Great Service Needed some advice on Mazda parts. Austin had all the answers and was able to help me find what I needed. I will definitely be returning to Morried in Needed some advice on Mazda parts. Austin had all the answers and was able to help me find what I needed. I will definitely be returning to Morried in the future. More

welcomed and informed I feel welcomed by Morris the minute I get out of the car. Everything is explained as what to expect and the time it will take. The maintenance even I feel welcomed by Morris the minute I get out of the car. Everything is explained as what to expect and the time it will take. The maintenance even checked with me to let me know how long it would still take. The salesman that had worked with me(SCOTT) checked to make sure I was satisfied with my new car and If I had any question. More

Excellent Service on my Toyota I've been coming to Morries Mazda Service Dept for the past 8-9 years. They have worked on my Blazer & my Toyota Tacoma. What impresses me about the s I've been coming to Morries Mazda Service Dept for the past 8-9 years. They have worked on my Blazer & my Toyota Tacoma. What impresses me about the service department they never recommend merely to "up sell" but based on need, and are willing to give timeline of when service should be done. They guys all have a sense of humor, are so willing to accommodate schedules, and often go the extra mile. The mechanics are through and so willing to explain any area I don't understand. I've recommended their service dept to my family and friends. More

Do not go to Morries Morrie's is a terrible place to have your vehicle serviced; wait times to get appointments - even for a simple oil change are a week out. always tryi Morrie's is a terrible place to have your vehicle serviced; wait times to get appointments - even for a simple oil change are a week out. always trying to upsale; and when then did damage to my car during service, blamed me. they do not look out for their customers; just their own bottom line. More

Best service department in the area! We bought our Ford Fusion from Morrie's last year. Even though we don't drive a Mazda they always welcome us with open arms and service our car quickl We bought our Ford Fusion from Morrie's last year. Even though we don't drive a Mazda they always welcome us with open arms and service our car quickly and with a smile! They never come across as pushy and have explained any recommended services in a way I can understand. In just the few visits to their service department they have gained my trust 100%! More

Worth the trip My wife and I bought 2 F150 pickups from Morries last year. Even though the dealership is 60 miles from where we live we have not hesitated to bring t My wife and I bought 2 F150 pickups from Morries last year. Even though the dealership is 60 miles from where we live we have not hesitated to bring the trucks to them for service. They have been very accommodating with our schedule. The dealership is very clean and we always feel like part of the family. Get to Morrie's and let them take care of all your car and truck needs! More

New Sheriff in Town I had been going to a major competitor with a "big name" on the same block as Morrie's faithfully even though the service was declining. After a final I had been going to a major competitor with a "big name" on the same block as Morrie's faithfully even though the service was declining. After a final horrific experience, I decided to try their neighbor. Best decision Ive made in awhile! I usually don't consider spending money on car repairs a pleasure, but that was before I met Jamie. Whether you are there for repair or to buy, the first thing you notice is Morrie's is different. The atmosphere is inviting, the employees all carry a smile and an energy that screams "CUSTOMER FIRST!!". They somehow blend a state of the art facility with simplicity. But as consumers of service, we all know the experience is defined by the people, so let me tell you about Jamie. From the moment i walked in the door and Jamie smiled and said "Hello, what can i do for you?" I knew I made the right choice. I quickly changed from feeling like a customer to one of Jamie's close friends and he gave me the confidence that would continue once I walked out the door leaving my car in his hands. After exchanging pleasantries, I described my cars symptoms in very layman's terms (I am not a "car guy" by any means) for Jamie and while I realize this cant always be the case, he not only properly diagnosed the problem based on that, he nailed the estimate almost exactly as well as the time it would be ready for pickup. The trifecta of car service!!! In closing, I have never had a better experience with car service. Not only will I continue to go there, I would encourage anyone else to do the same. And I would also encourage other service centers to take notice because there is a new service sheriff in town, and their name is Morrie's. Thank you Jamie, we shall meet again. More

Customer Service Second To None. I had heard the Morrie's radio commercials regarding their free "engine light check" program they were promoting. Several weeks later mine (engine lig I had heard the Morrie's radio commercials regarding their free "engine light check" program they were promoting. Several weeks later mine (engine light) had come on in my Wrangler. Not impressed with the service I had received from the dealership I had purchased through, I thought I would give them a try. Phoned the dealership and talked to a gentleman in the service department named Brett. From the get go he was very enthusiastic and willing to help. We set up an appointment within a few days. Much more impressive than my purchasing dealership. From the moment I was greeted by the door, I had known I had called the right place. Brett and his team were very outgoing and willing to help me, even though i was a new customer. Brett took down my information the best i could give him, myself not being much of a mechanical guy. He then walked me to the pleasant waiting room while he had a mechanic diagnose the problem. A very short wait later Brett returned with a detailed report and several options that he had available for me. He was very knowledgeable and made the experience easy. We scheduled an appointment for a time that worked for my schedule and I was back confidently on the road in no time! Thanks again for making it an enjoyable experience. More

Excellent! We bought our Honda Accord from Morrie's Mazda many years ago and have always gotten our vehicle serviced there. Jamie has been very helpful every tim We bought our Honda Accord from Morrie's Mazda many years ago and have always gotten our vehicle serviced there. Jamie has been very helpful every time we go there and we can't be much happier taking our car to the Morrie's service department. Jamie's cheerfulness and knowledge of vehicles makes our experience at Morrie's a VERY pleasant one indeed. More

Perfect Consistent Service I depend on my Mazda. Brett Mathison has provided me with exceptional service. He has quoted accurately, preformed oil changes quickly, and answered I depend on my Mazda. Brett Mathison has provided me with exceptional service. He has quoted accurately, preformed oil changes quickly, and answered all of my questions honestly. Brett calls and keeps me informed about my scheduled maintenance. I drive 3000 miles a month for work. Brett's care and understanding will cause me to purchase my next SUV from this dealership. This was the first dealership that I have enjoyed buying a car. Thank you James More