Chippewa Valley Mazda - Service Center
Chippewa Falls, WI
584 Reviews of Chippewa Valley Mazda - Service Center
Great service and staff made sure I selected the vehicle hat is perfect for me! hat is perfect for me! More
I have been going here for years and have had great service. In the times we have run into issues, Mazda has done right by me and had great customer service to make up for whatever issue we may have ru service. In the times we have run into issues, Mazda has done right by me and had great customer service to make up for whatever issue we may have run into. More
incompetent dealership[ Not aware of the hyundai brand. Not even aware the correct oil to put on my vehicle. I had to tell them and then when I asked for them to call Ken Vance and see what oil they shoul Not even aware the correct oil to put on my vehicle. I had to tell them and then when I asked for them to call Ken Vance and see what oil they should be putting on my vehicle, it was like pulling teeth. Guess what, your parts department was corrected and told what oil was recommended 5W20 non-synthetic. They were going to put on a synthetic oil which in past oil changes at Ken Vance the agent has said-NEVER. Your dealership and Ken Vance need to communicate and have your computers connected for accurate information so you can provide excellent customer service. I checked my tire pressure prior to dropping my vehicle off with the dealership and all tires were at 34-35 psi, When I left your dealership they were placed by your mechanic at 32 psi. It is recommended cold pressure at 34 psi. My blue tooth was all screwed up after visiting you. I had been at your dealership prior for a tire repair of a nail puncture. Your service CS person couldn't find me in your computer??? I asked the service person to place plastic down on my seats. I was getting water from your water dispenser and noticed the mechanic backing my vehicle up with no plastic seat protectors-DO YOU LISTEN TO YOUR CUSTOMER AND THEIR REQUEST. My steering wheel was all grease along with the paperwork I received back from the mechanic. The price of the oil change was ridiculous. More
My oil change was very Quick and thorough . I would recommend to anyone to have their work done I would recommend to anyone to have their work done More
Great service. Love how they kept me informed on what they were doing to my car with videos they sent. Never had that. Highly recommend. Love how they kept me informed on what they were doing to my car with videos they sent. Never had that. Highly recommend. More
Everyone was nice and helpful . The work area was clean and everyone worked quickly to get me back on the road. The work area was clean and everyone worked quickly to get me back on the road. More
Professional,friendly service. Trevor was most helpful and answered my concerns. The service was handled in a very timely manner. Trevor was most helpful and answered my concerns. The service was handled in a very timely manner. More
Chippewa Valley Mazda was very helpful in an emergency situation and staff were very friendly. situation and staff were very friendly. More
Friendly, prompt service. We’re able to accommodate me and diagnose and solve my issue quickly. We’re able to accommodate me and diagnose and solve my issue quickly. More