Chippewa Valley Mazda - Service Center

Wish we would of never stopped there. got a car we do not like and would be charged over thousand dollars to take it back. got a car we do not like and would be charged over thousand dollars to take it back. More

I just can't say how horrible the service center employees are and service managers at this place, they know nothing about customer service. Don't care about your used car you bought there or your s employees are and service managers at this place, they know nothing about customer service. Don't care about your used car you bought there or your safety, fought with them for hours and nothing. Wouldn't work with us at all. Plus no call back when the vehicle was done, I had to call then several times still no call back, I had to go they to see if it was done, imagine that! It was done so they diagnosed it said what was wrong,also told us your ball joints were lose, now wouldn't you think if that when they looked at the car, had it on the hoist, maybe a call or something to fix it!!! Nothing, they were going to let my daughter take the car and drive it with kids in it!! WOW!!! That there tells me how they care, all they are worried about is there money, oh!! Plus, people check your receipts closely, they will charge you for things that don't need to be done, plus found out the charged 100% markup on all there parts!!! THEY ARE NOT HONEST AT THIS PLACE GUYS!!! I WOULD STAY AWAY! NOTHING BUT A HASSLE AND HEADACHES THAT YOU DON'T NEED!! NEVER BUY FROM THIS PLACE!!IF YOU DO! GOOD LUCK!!! THIS IS THE SECOND VEHICLE WE BOUGHT HERE, NEVER AGAIN!! both cars are a piece, so much money we stuck into these, not to mention the extended warranty, they don't back that up at all. Must be to much paperwork for them or something. This is just one issue of many with this place. And I am not the kind of person to complain on things but this place hit that spot, as it will with all of you.I CAN GUARANTEE THAT!! SO THE ONE STAR RATING WAS BEING NICE, LOL WISH IT WOULD GO TO THE NEGATIVES LOL. More

Excellent customer service. Went above and beyond to help us through the process. Would definitely do business again Went above and beyond to help us through the process. Would definitely do business again More

They were very friendly and quick and informative. The over all experience was great! Was disappointed that my car was not washed. I have had dealerships give my car a wash after servicing it The over all experience was great! Was disappointed that my car was not washed. I have had dealerships give my car a wash after servicing it More

Had a great experience with Chippewa Valley Mazda on 1/19/24. Heather was very pleasant and informative from the minute I walked in the door to the time I left. We even shared a few laughs! While in 1/19/24. Heather was very pleasant and informative from the minute I walked in the door to the time I left. We even shared a few laughs! While in the waiting area, I received a text with a video of the work being done, I appreciated the update. Thank you CV Mazda, I'm still loving my soon to be two year old CX5 Mazda. Thanks again, Heather! More

Easy to set up an appointment. Friendly service and got me going again quickly. No pressure add on either. Friendly service and got me going again quickly. No pressure add on either. More

Heather was wonderful about keeping me up to date with the status of my vehicle, the entire service department is always a joy to work with! the status of my vehicle, the entire service department is always a joy to work with! More

Jasmine did a great job getting everything pulled together in a timely fashion. We are very happy with Julies new CX90 together in a timely fashion. We are very happy with Julies new CX90 More

Everyone at Chippewa Valley Mazda was pleasant, helpful, and knowledgeable. Thanks for all your help! and knowledgeable. Thanks for all your help! More

Been coming for service for 5 years now. Always have good service and would recommend them for any car make. Always have good service and would recommend them for any car make. More