Chilson-Wilcox
Painted Post, NY
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18 Reviews of Chilson-Wilcox
They are friendly, communicate well, and complete service in a timely manner. Cost is higher because they are a dealership, but they do a good job and I feel it’s worth the cost for the convenience and peace in a timely manner. Cost is higher because they are a dealership, but they do a good job and I feel it’s worth the cost for the convenience and peace of mind. More
Diaspoinyed that I purchased 2 vehicles from here and was told by a service Mgr. I would get a 15% discount on any additional parts installed automatically. This did not happen. The removal of my old steps, told by a service Mgr. I would get a 15% discount on any additional parts installed automatically. This did not happen. The removal of my old steps, did not ask me if I wanted thw parts (I didnt) but poor customer service in that aspect. I was actually looking at purchasing another vehicle. Not sure this will be my place. I didnt even know I was supposed to get 2 free oil changes when we bought both vehicles. Which didnt happen and we have had our vehicles just over a year. More
It was easy to make the service appointment, I was early for the appointment and was worked in almost immediately. Who could ask for anything better. for the appointment and was worked in almost immediately. Who could ask for anything better. More
Purchased a used 2014 GMC truck great running truck great service and this isn't the first time at Chilson Wilcox and hope to do business again what I like most no pushy sales men any problems they have take service and this isn't the first time at Chilson Wilcox and hope to do business again what I like most no pushy sales men any problems they have taken care of me. Thanks John and the rest of the crew More
Never owned a new vehicle until now!!! I I was the owner of a 2009 Nissan Titan with 129,000 miles, I still owed approximately $10,000 on the lien but new that it wouldn't be long before I I I was the owner of a 2009 Nissan Titan with 129,000 miles, I still owed approximately $10,000 on the lien but new that it wouldn't be long before I was going to have to bite the bullet and start looking for a replacement as the miles were starting to pile up on our 2016 Jeep Cherokee that we bought at CHILSON WILCOX also. I was looking at a 1500 Ram BlackOut version with low miles, when arriving on the lot I found it was sold. But low and behold there sat a 2019 Nissan Titan with 5,00 miles, Midnite version loaded with many options. It was more than I really wanted to spend as I didn't really get what I wanted for my 2009 Titan, but Jeremy G. and the crew at Chilson's made my deal feel a little more comfortable. The vehicle is awesome I have been driving it every day back and forth to work the mpg isn't great but not terrible at 19-21 mpg. This is the 3rd vehicle that my fiancee and I have purchased from Chilson's in Painted Post and couldn't be happier with the service and how we get treated when dealing with this class act organization!! Defenitely recommend them to anyone looking for a good vehicle and service. Jeremy thank you for your patronage and making my search easier than expected. More
Found a deal I couldn't pass up I stopped on the lot at Chilson-Wilcox just to get an idea of my options for an expected upcoming purchase of a vehicle. My last vehicle was finally I stopped on the lot at Chilson-Wilcox just to get an idea of my options for an expected upcoming purchase of a vehicle. My last vehicle was finally showing its age (198k miles) and I knew I'd soon either have to put more money into repairing it, or replace it. Salesman Jeremy came out (in the rain) to ask if I had any questions, which he then proceeded to answer each. As luck would have it, there was a van just back from a lease that was complete with the factory-tow package (I needed that but expected I would just have to get an aftermarket hitch installed, so... bonus!). I checked it out: 2017 Pacifica with just under 37k miles, certified, and in mint condition. The price was a little higher than I was thinking I wanted to spend, but it was loaded with options. I didn't commit at that time but checked later that evening what the expected Kelley BB value should be. I found it was tagged just below the middle of the expected range. So it felt like it was priced fairly. I went back the next day and after a test drive decided this was right for me. I didn't expect hardly anything for my trade-in but was surprised when they offered more than the KBB for that! The whole process went very smoothly and professionally. I feel like I got a good deal. The day I drove it off the lot, Jeremy made sure to show me all the features, and even helped get my phone's Bluetooth connected. And they followed up a few days later to make sure everything was operating as I expected. More
EXCEPTIONAL SALES, SERVICE AND COURTESY I recently traded for my second certified pre-owned minivan from the Chilson Wilcox dealership in Painted Post, and I remain highly satisfie I recently traded for my second certified pre-owned minivan from the Chilson Wilcox dealership in Painted Post, and I remain highly satisfied with the entire organization. I've owned 13 different Chrysler/Plymouth minivans since 1986 (and five other Chrysler vehicles, as well), having dealt with at least ten regional vehicle vendors during that time period. I drive about 30,000 miles a year from our one-car motor pool in my wife's and my retirement. Over the past three years I also took advantage of my extended warranty contract several times for both moderate and major maintenance from the Chilson Wilcox service department. Believe me, Chilson Wilcox takes the grand prize for professional salesmanship, service, employee motivation and old-fashioned customer courtesy. My interactions with all of these customer relations experts, from the general manager to the sales force, service managers and mechanics, financial director and office clerks, and the vehicle prep. workers...; all of them have made my wife and me feel that we are valued customers, clients and friends. More
Chilson Wilcox are crooks Bought a vehicle . Shorty service after. There so nice but once you pull off the lot they don’t know who you are DONT BUY FROM THEM Bought a vehicle . Shorty service after. There so nice but once you pull off the lot they don’t know who you are DONT BUY FROM THEM More

