
Chicago Auto Place
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Great place to come and feel comfortable and confident about spending your money. All staff is open and willing to help with all your wants and needs. Any car you want Rheizelle will get you in. The whole about spending your money. All staff is open and willing to help with all your wants and needs. Any car you want Rheizelle will get you in. The whole staff from detail/service to the people in office are all great people. Ask for George, he is the man. More
They gave me good value on my trade in, which most dealers would not. I ended up buying a lemon that had a lot of problems but they stuck to their word in trying to get it fixed, I brought it in about dealers would not. I ended up buying a lemon that had a lot of problems but they stuck to their word in trying to get it fixed, I brought it in about 4 times to fix but there were still problems, finally I had enough and requested to trade it in for another car. They were very accommodating and gave me the best deal they could based on the circumstances. They were also very open and willing to let me try out multiple cars and then even loaned me one of the cars to take some extra time to make the right decision. Now I'm happy with my purchase, I'm thankful they helped remedy the situation More
Very knowledgeable stuff.Straight As to Rob !!!. Realistic pricing and good quality of used cars.Would definitely recommend to do business with.dealirship that actually follow through on their promi Realistic pricing and good quality of used cars.Would definitely recommend to do business with.dealirship that actually follow through on their promise 100 percent no matter what More
Good place to buy a Luxury car. Workers are welcome to help you with your chose. When you will be there ask them story of guy who came to buy Mercedes E63 AMG S. Big thank you for the guy who was counting help you with your chose. When you will be there ask them story of guy who came to buy Mercedes E63 AMG S. Big thank you for the guy who was counting my down payment 😅 More
5 stars all around! Robert was responsive, flexible, and refreshingly easy to work with. refreshingly easy to work with. More
Robert and the entire staff were exceptional! This was my best experience buying a car. Robert went above and beyond and continues to help me even after the purchase. Highly recommend! If you don’t see a cer best experience buying a car. Robert went above and beyond and continues to help me even after the purchase. Highly recommend! If you don’t see a certain car in their inventory, just call them and they will try and find it for you. More
Chicago Auto Place made my car purchase an enjoyable experience. From test drive to final sale, Rob was accommodating and friendly. I would highly recommend visiting this dealership. Rheizelle Ghaben wa experience. From test drive to final sale, Rob was accommodating and friendly. I would highly recommend visiting this dealership. Rheizelle Ghaben was terrific in assisting with the sale documentation. Two thumbs up all around. More
Everyone was nice and friendly and made me feel at home. Robert is amazing! He's personable, attentative and upfront with you. He shows he cares about your car purchase happiness! Real stand up guy! Robert is amazing! He's personable, attentative and upfront with you. He shows he cares about your car purchase happiness! Real stand up guy! More
If you live out of state, stay away! What a nightmare... They are not equipped to handle out of state deals and in my case, Florida. They issued me a 30-day IL temporary tag and yet, they knew (and I was n They are not equipped to handle out of state deals and in my case, Florida. They issued me a 30-day IL temporary tag and yet, they knew (and I was never told at first) it would take 6-8 weeks to process a FL registration - leaving a 4 week gap?!? If I knew that upfront, I would have done it myself locally. My car has been sitting in the garage for over a week now. I am unable to drive it and I still do not have a status on when I will receive my FL plates. They told me to contact my local DMV, the DMV said nothing had been done and told me to re-contact the dealer and so I sit in this endless loop. They told me it was going to ship so I asked for a tracking number, no reply... Even the financing procedure was antiquated as nothing was able to be done online - took over a week of FedEx'ing docs around the country (IL, NV, FL)?!? I previously bought a car from Carvana and they were amazing - just a seamless out-of-state transaction... If you are local, you are probably OK as Rheizelle and Jorge were very responsive and my low rating really reflects the dealership's ability to transact out-of-state deals, registrations and very poor communication after the sale. The car was as advertised... Hope to be able to drive it soon! More
Yesterday I had posted a bad review.Please ignore. It Yesterday I had posted a bad review. Please ignore. It was a misunderstanding, that’s all. Jack my salesman was great. He did everything he said he Yesterday I had posted a bad review. Please ignore. It was a misunderstanding, that’s all. Jack my salesman was great. He did everything he said he could do. If your looking for a sports car, their selection is great. I bought a beautiful car with very low mileage and was in and out of there in less than a hour. If you get a chance, check it out. I’ll be back. More