Chicago Auto Place

Surprisingly Positive Dealer Experience Sales, financing, and management were all really pleasant and helpful. Bob D. was low-key, no pressure. When I test drove my vehicle, the check engine Sales, financing, and management were all really pleasant and helpful. Bob D. was low-key, no pressure. When I test drove my vehicle, the check engine light came on. We thought it was just a question of resetting the ECU, which the service department did while we were writing up the purchase. The light came back on during the rive home. I called to let them know, and they asked me to bring the vehicle back for them to check. It turned out that the problem was a timing chain rather than a sensor. I was told that parts needed to be ordered. Since they didn't really have a legal obligation to do the fix, I was expecting the worst. Parts arrived, I dropped off the vehicle at the service department, and the car was ready a week later. Picked it up thinking that I was going to have an argument. Instead: no charge, no hassle, just nice people. They even replaced my wife's keyfob battery free of charge for her car bought elsewhere. I can't imagine a better used car purchase experience. We will definitely deal with them again. More

Great Job Justyna did an amazing job helping me get my financing done for me. Got the car and a low interest rate. Thank you very much. Justyna did an amazing job helping me get my financing done for me. Got the car and a low interest rate. Thank you very much. More

2006 300 srt8 Worst dealer ever A week after I bought the car or maybe before who knows it was leaking motor oil they didn't have the decency to tell me that they k Worst dealer ever A week after I bought the car or maybe before who knows it was leaking motor oil they didn't have the decency to tell me that they knew it had the problem careful whoever buys a car from there make sure you check everything go Single thing More

Beware of this dealership I give this dealership zero stars actually. when I was buying a car of course they were as nice as can be. once I left and started having problems wit I give this dealership zero stars actually. when I was buying a car of course they were as nice as can be. once I left and started having problems within a month they turned into the complete opposite. I bought a Jaguar from them and within 6 months it was in and out of the shop at least four times. I even had to buy a new engine and in that process I was without a car for a month. then there were other problems including the transmission. I find it hard to believe that they didn't know about these problems before they sold it to me. I ended up having to trade it in after 6 months at another dealership and take a loss. Ever time I called or emailed they acted like I was a nuisance and when ever I asked to talk to the owner he was always busy and never would speak to me. Save yourself the headache and don't buy from Chicago Auto Place cause you will regret it. there are actual honest car dealerships out there, this just isn't one of them. More

Top Notch Service!!!! Everyone from sales to finance to managers and assistants, were extremely warm and welcoming. A number of occasions I was offered refreshments and foo Everyone from sales to finance to managers and assistants, were extremely warm and welcoming. A number of occasions I was offered refreshments and food, while waiting for financing. My entire experience was phenomenal. I will definitely return in a couple years to trade in another vehicle. By far the best service I've had from a dealer. My sales associate, Steve, was awesome. He was completely honest during the sale and convinced me to get a different vehicle than what I came in for. They have a vast selection and I was focused on style more than grace. Steve made me realize what I wanted wasn't what I needed. I couldn't be more happier with my purchase. More

Easy and hassle free buy I purchased a car as I liked it, dealership was helpful in all aspects to have smooth experience. I am enjoying my new ride, would like to recommend I purchased a car as I liked it, dealership was helpful in all aspects to have smooth experience. I am enjoying my new ride, would like to recommend all friends to buy reliable used car. More

Good music, good price, & great people! Found this dealership online & realized they have many good cars at fair prices & their location just west of O'Hare airport is easy to find. I enjoy Found this dealership online & realized they have many good cars at fair prices & their location just west of O'Hare airport is easy to find. I enjoyed working with Steve and Justyna. There was no pressure, they were very professional and fun to work with. I'm now part of the car family. Keep up the good work. Thank you! -Thomas More

Love this place!!!! Very satisfied with the sales representative Chicago auto place always put their customers first made us feel very comfortable and we got exactly what Very satisfied with the sales representative Chicago auto place always put their customers first made us feel very comfortable and we got exactly what we came for our awesome car. Highly recommend this place. Chicago auto place. More

Nice people, good service Came in with my dad to purchase my first car, the sales person was going out of her way to assist us with questions we had about the car and provided Came in with my dad to purchase my first car, the sales person was going out of her way to assist us with questions we had about the car and provided a carfax. Had an overall well experience here. More

Pretty dang good dealership Edgar and Justyna were very polite and welcoming and glad to help me with any odd questions I had about the cars and prices. Much appreciated. Edgar and Justyna were very polite and welcoming and glad to help me with any odd questions I had about the cars and prices. Much appreciated. More