Chicago Auto Place

Fantastic dealer/salesman Awesome/helpful dealer to deal with - Rob is fantastic and goes the extra mile in the entire process from initial contact to post close activities. Awesome/helpful dealer to deal with - Rob is fantastic and goes the extra mile in the entire process from initial contact to post close activities. HIGHLY RECOMMEND More

Worst place ever. Don't buy your car here Ok so, I came to this place and they rush me to sign everything, said that we will work on details later on because they where closing ( if they are c Ok so, I came to this place and they rush me to sign everything, said that we will work on details later on because they where closing ( if they are closing then why bother, oh yeah because they will screw you) Not only they didn't help me with anything after, they said they fired the person who sold me the car as if that will solve them not taking care of the sale they represent. I asked them several times to fix things and they didn't!! They patch a few things and now I have to apply the lemon law to them because my car is a piece of junco that even has the engine light on the whole time and they said they fix it, well, they didn't, they just tester it. Do yourself a favor and keep looking somewhere else. Don't trust this people!!! More

Don't Recommend Nice people but difficult to get ahold of. Called and could reach my sales rep or the manager. Was given misleading information about a second key for Nice people but difficult to get ahold of. Called and could reach my sales rep or the manager. Was given misleading information about a second key for the vehicle. I also later found the car was sold to me with 2 bolts broken off on the front passenger tire i.e unsafe to drive then was not accommodated for it to be fixed after less than 2 weeks of buying the vehicle. I will not have the vehicle serviced there and I do not recommend them. Frankly worried about the quality of the car I just bought from them given I know little about cars. More

Customer service personified Edgar Ortega went above and beyond to make sure that I recieved a beautiful and reliable car that I feel comfortable in. I appreciate him so much! Edgar Ortega went above and beyond to make sure that I recieved a beautiful and reliable car that I feel comfortable in. I appreciate him so much! The whole team was amazing and very accommodating too. More

The worst car buying experience I bought a vehicle from this place a few months ago with a bad engine without knowing that the engine had major issues. After I signed the papers nob I bought a vehicle from this place a few months ago with a bad engine without knowing that the engine had major issues. After I signed the papers nobody was willing to work and even talk to me, literally, when I called the girls working there told me that they are not allowed to talk to me. They are not even willing to give me the second key that we agreed on when I purchased the vehicle. I don't recomend buying anything from this scheme artists but if you Have to, make sure that you don't sign anything until the vehicle has been inspected by a specialist More

Cars have issues - Not Inspected From uninspected cars to all the tricks of a used car dealer Chicago Auto Place will try to burn you every step of the way. From half hearted repairs From uninspected cars to all the tricks of a used car dealer Chicago Auto Place will try to burn you every step of the way. From half hearted repairs, broken promises, and surprise charges at closing (Vin Etching, etc) they will try it all.... Bring a mechanic, and a lawyer to buy a car here. More

Unhappy customer Very unhappy. The car I bought started breaking down on the way home after buying. They agreed to look at it and gave some BS about resetting it and i Very unhappy. The car I bought started breaking down on the way home after buying. They agreed to look at it and gave some BS about resetting it and it could take up to 1k miles before the hard shifting went away. Not true. Took to a reputable dealer and they advised I needed a new transmission. I realize I bought the car used as is with no warranty, but since I started having issues the same day I bought it, they must have been aware of the issues. They saw I was there with my disabled child. You'd think they would care that my disabled child would be riding in a safe vehicle, but not so. BUYER BEWARE, especially when buying as is. I will say the staff was fairly friendly but I had a very unknowledgeable sales person. More

Great experience/ wonderful service It was such a wonderful experience, specially since this i was with my daughter. It was a wonderful experience for her. Joanna was very knowledgeable It was such a wonderful experience, specially since this i was with my daughter. It was a wonderful experience for her. Joanna was very knowledgeable, helpful and made my daughter feel comfortable with her first buy. So happy! Will recommend Chicago Auto Place to everyone I know. Thank you Joanna! More

A wonderful place I went to bring my car in to get some services done and Stephanie was patient and friendly while getting me all set. She was able to answer any questi I went to bring my car in to get some services done and Stephanie was patient and friendly while getting me all set. She was able to answer any questions that I had asked and didn't seem annoyed like most do. She was very happy and sweet and welcoming! More

Great experience This is great place to buy a car. My salesman Rob was easy to work with an answered all of my questions, he also covered all the details about the car This is great place to buy a car. My salesman Rob was easy to work with an answered all of my questions, he also covered all the details about the car. Justyna & Nelly were also a pleasure to work and helped me get the car I wanted. Thank you, it was a pleasure doing business with everyone. I would recommend them to friends and family and return if I ever wanted another car. More