Chicago Auto Place

THEY SOLD A BROKEN CAR TO ME SADLY, THEY SEEM GREAT, AWESOME CUSTOMER SERVICE AND SERIOUS CAR DEALER, UNTIL YOU PAY AND SOMETHING IN THE CAR GOES WRONG, LIKE IT IS ACTUALLY BROKEN SADLY, THEY SEEM GREAT, AWESOME CUSTOMER SERVICE AND SERIOUS CAR DEALER, UNTIL YOU PAY AND SOMETHING IN THE CAR GOES WRONG, LIKE IT IS ACTUALLY BROKEN, AND THEN THEY IGNORE YOUR CALLS, AND TREAT YOU LIKE YOU ARE A CRIMINAL...DO NOT GO THERE More

It was okay before they got my money. Ms Joanna was very nice. Now that something is wrong with this vehicle, now i can't talk with her.Every time i call now she's with a customer. If that Ms Joanna was very nice. Now that something is wrong with this vehicle, now i can't talk with her.Every time i call now she's with a customer. If that is true it's okay, but if it's not that bad and there is nothing good going come out of this situation. More

I was pleasantly surprised Robert and Justyna took care of and they went that extra mile to help us out. I just want to thanks for all of your help. Robert and Justyna took care of and they went that extra mile to help us out. I just want to thanks for all of your help. More

Great experience overall. The whole experience was easy and quick. From shopping online, having all the info at my fingertips to having a huge selection of great cars. The at The whole experience was easy and quick. From shopping online, having all the info at my fingertips to having a huge selection of great cars. The atmosphere and cleanliness of the showroom and offices made us feel comfortable and confident in our purchase. The whole staff was friendly, especially Nelly Marchan, who made the final steps of closing the deal (paperwork) quick and painless. A big shout out to our salesman Will Perfetti for taking care of us from the beginning to the end. I would definitely buy another car here and recommend anyone looking for a car to check them out. More

They sold me a broken car After 4 days of buying my Range Rover the suspension light went on. I took it to the land Rover and they inspected the car and gave me a quote for $10 After 4 days of buying my Range Rover the suspension light went on. I took it to the land Rover and they inspected the car and gave me a quote for $10,800 in repairs...one of the critical problems is that the suspension is broken, among 5 other things..I took it back to Chicago Auto Place and they said they would have fix it. 3 weeks later they called me saying the car was fixed. 5 days later the light went on again. I called and no answer. I took it to Land Rover again and they did another inspection(each inspection is $232 by the way), they confirmed to me that the car suspension was still broken, what was changed was the two front stabilizer bars, which made the stability for the car better, therefore the sensor for the suspension less sensitive. But the car was in critical need of a repair. Now no one responds to me, and I have to pay for the rapair of my "new car" More

Great Group! These guys are great! Responsive and straight forward. Already referred them to friends. I wouldn’t buy another car from anyone else. Overall great ex These guys are great! Responsive and straight forward. Already referred them to friends. I wouldn’t buy another car from anyone else. Overall great experience. More

Zero reason to be nervous. Really solid buying experience. Buying from used (or any) car dealership can be intimidating, and any doubts or concerns we might have had prior to visiting this dealer never materia Buying from used (or any) car dealership can be intimidating, and any doubts or concerns we might have had prior to visiting this dealer never materialized. Karim M. helped us through the entire process and was the main reason our experience was so positive. No pressure or questionable behaviour. Nothing but a genuine interest in making sure we were comfortable with a purchase and very patient with our concerns. The Honda Pilot we found with them had more extras than we we needed, but a nice bonus, and our third-party mechanical review confirmed the great condition of the older vehicle. The car reports also provided positive insight. There was a broken 2nd row seatbelt that we expected we might have to repair on our own, but Karim surprised us with a last minute replacement part discovery and had that repaired after we had already agreed to purchase. Nelly M. was a real pro with all the paperwork, making that process as efficient as possible and even proactively answering questions about what I was signing. They have a ton of cars. Go see Karim! I don't make a habit of a making a "thumbs-up" in photos, so that says a lot about our experience. ;) More

Was worthy the drive Was really worth driving 4 hours away to get my outlander overall of the experience was nice very easy got me in the car I came for had me out the doo Was really worth driving 4 hours away to get my outlander overall of the experience was nice very easy got me in the car I came for had me out the door in a hour only downfall was the wait time to get my plates and tags took over 90 days other then that was very pleased More

Unethical Dealer Their salesman if full of lies, once their dumped their problem cars out of their door, they will not respond you and will reject all of your request, Their salesman if full of lies, once their dumped their problem cars out of their door, they will not respond you and will reject all of your request, none stop kicking xxxxx, unmannerly managing team who will hang up on you and tell you to sue them and stop calling them for car problems. The car received is a totally different as their salesman described, tons of defects and scratches. WALK AWAY FROM THIS DEALER, check on their BBB rating and you will see all the cased opened there, DO NOT BELIEVE their false advertisements especially of what their salesman said about the perfect conditions. More

IT WAS AN INCREDIBLE BUYING EXPERIENCE I would like to say that the purchase of my 2008 GMC SIERRA DENALI with Robert Weinberg in conjunction with CHICAGO AUTO PLACE was a honest and pleasu I would like to say that the purchase of my 2008 GMC SIERRA DENALI with Robert Weinberg in conjunction with CHICAGO AUTO PLACE was a honest and pleasurable experience. This was the first vehicle that I have ever bought online and I have to say that dealing with Robert and the administrative staff with CHICAGO AUTO PLACE was awesome. Robert was honest and accurate with the description and integrity of the truck he offered to sell me. He sent detailed pictures and videos of the truck which ultimately matched his description when the truck arrived at my front door. Robert Weinberg spoke to me kindly and professionally,,,,taking all my questions and concerns seriously. He treated me with respect and delivered 100% on his word. I would highly recommend that if you see any vehicle on this website that whatever they tell you is on time and accurate and if you feel comfortable with what you see is what you are going to get. I would definitely recommend this dealership to anyone that is in the market for a vehicle that wants a honest transaction and a dealership that will stand behind their word. Thanks Robert and to all your staff that was involved on the purchase of my truck,,,,,,IM HAPPY AND SATISFIED!!!!!! More