Chevyland
Shreveport, LA
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Not satified In 2004 I bought a 2005 Malibu. every time I went to service the was a misunderstanding . stop going started going to Natchitoches Louisiana location. In 2004 I bought a 2005 Malibu. every time I went to service the was a misunderstanding . stop going started going to Natchitoches Louisiana location. total difference this gentleman listened. august 25th bought 2014 Sonic. realized 1 month or so later did not have inspection sticker called Natchitoches location thaey di inform me I had to Go to Youree location. Called 3 times all three times told me I had to wait. and every time I walked into the service area no one greated me but was standing there talking not to a customer I always have to say excuse me. by the way I have two jobs. this was disappointing to know I had to go to the Youree location. well last visit pulled in 730am 7 cars ahead of me. lady took my infor. Informed her that there was a sound like if you were to set you ac unit at home when it kicks on/off. ok will check. also I needed my safety sticker. she informed me Mr.Mark would have to do that. Well he came out got vin number when he came back soon after....said OH I FORGOT TO PUT IT ON AT THE TIME OF PURCHASE ITS BEEN SITTING ON MY DESK.....WHY NOT MAIL OR CALL????? then THE TECH THAT was working on my vehicle came out and informed me......THERE IS NOTHING WRONG WITH YOUR AC/HEATING SYSTEM.......Well lady wrote it up incorrectly. The tech listen to me explain of sound. He and I went out to the bay and the sound turned out to be......forgot words but my fuel system check thing was working, He even told me if you don't hear that sound bring the car back in. The Natchitoches Location yes is smaller with less traffic but Youree drive has not been a good location for me to visit. By the way my 2005 Malibu got taken out by a tree great car with 350.253 miles on it. The rating below if for the technician who worked on my car, not the initial serve personnel. More
Timely visits! I can usually get someone on the phone right away, if not, then they always call back within the hour. I never have to worry about trying to make an a I can usually get someone on the phone right away, if not, then they always call back within the hour. I never have to worry about trying to make an apt 2 weeks in advance. Everyone in the garage and service office are very nice and helpful! More
Easiest purchase of new vehicle I have had This was the easiest purchase of a new vehicle I have had. Our salesman, Charles Glover, was most helpful in each step of the process. It felt like he This was the easiest purchase of a new vehicle I have had. Our salesman, Charles Glover, was most helpful in each step of the process. It felt like he really cared about us getting the best deal. More
Timely service I took my car in because my front right tire was losing pressure. It took about 40 min and they had my car ready. I had a nail in my tire that was cau I took my car in because my front right tire was losing pressure. It took about 40 min and they had my car ready. I had a nail in my tire that was causing a slow leak. I’m glad I had the tire protection plus on my car. I was back on the road and haven’t had any problems since getting tire repaired. More
Great dealership Easy to do business with. Great service and selection. Tim Casario was very helpful. I have purchased two vehicles from them and would do so again. Easy to do business with. Great service and selection. Tim Casario was very helpful. I have purchased two vehicles from them and would do so again. More
Good customer service Top notch customer service! From sales when we bought it to oil change in service department! Would recommend Chevy Land to friends and family. Thanks Top notch customer service! From sales when we bought it to oil change in service department! Would recommend Chevy Land to friends and family. Thanks! More
Great Salesman Great Deal Our salesperson was wonderful. He was nice and polite. He was not pushy but he did work hard to get us what we wanted at a great price! Our salesperson was wonderful. He was nice and polite. He was not pushy but he did work hard to get us what we wanted at a great price! More
service writers are inexperienced and know very little problem was not repaired will probably go to another dealership to get repairs the young girl at the counter does not know what she is doing and wi problem was not repaired will probably go to another dealership to get repairs the young girl at the counter does not know what she is doing and will not return phone calls More
MY SERVICE I HAVE BEEN A CUSTOMER OF CHEVYLAND FOR MANY YEARS, AND CHEVYLAND HAS ALWAYS GIVEN ME EXCELLENT SERVICE AND THE PEOPLE ARE ALWAYS VERY FRIENDLY. I HAVE BEEN A CUSTOMER OF CHEVYLAND FOR MANY YEARS, AND CHEVYLAND HAS ALWAYS GIVEN ME EXCELLENT SERVICE AND THE PEOPLE ARE ALWAYS VERY FRIENDLY. More
Work done by Chevyland's Service Department I have been a customer of Chevyland for many years. I have bought 8 different vehicles from them all the way back to when they were on Linwood Ave. I I have been a customer of Chevyland for many years. I have bought 8 different vehicles from them all the way back to when they were on Linwood Ave. I have yet to have had a bad experience with anything I did with them. The buying process is smooth and trouble free. The service department you are always met by a professional person with a smile and knowledge to do the job. The Service department is usually very quick and efficient doing their job. More