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Chevyland
Shreveport, LA
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Need a car or truck??? YOU NEED TO GO TO CHEVYLAND!!! And when you Go to Chevyland….ask for Justin Boyles! Justin was/is an awesome sales person. He really LISTENS to US, what WE were looking for, what And when you Go to Chevyland….ask for Justin Boyles! Justin was/is an awesome sales person. He really LISTENS to US, what WE were looking for, what OUR goals were as to our car buying experience and most importantly, where WE wanted to end up financially which is everyone's bottom line. Justin didn't seem to spend the endless time we've all had to endure at other dealership's trying to convince us to buy something 1. above our means and also 2. that we didn't want or need and finally 3. come to see/test drive/purchase. Justin truly cared about what our needs were and worked hard to ensure those needs were met. I've since told multiple people about Justin, his empathy, his care and concern for his customers and his willingness to get you in the car you not only came to see but wanted to leave in. Thank you Justin for all your help. Personally this is the second car I've personally purchased from Chevyland and the ease and convenience of it all there is really exceptional. Go check it out and see for yourself! More
Excellent service My sales representative Sil Taylor was the best she’s very kind and courteous and very knowledgeable. She was helpful in every way possible she should My sales representative Sil Taylor was the best she’s very kind and courteous and very knowledgeable. She was helpful in every way possible she should get a 5 star award. More
Great vehicles, terrible service department. I took my vehicle in twice for vibration issue and possible steering issue. I was shrugged off by tech, supervising tech, and shop foreman. No loaner I took my vehicle in twice for vibration issue and possible steering issue. I was shrugged off by tech, supervising tech, and shop foreman. No loaner and they had car for week and a half. Brought it back to them on my day off and was told I needed to schedule an appt for next Wednesday morning at 7 am for road force balance. Dropped car off Tuesday evening, got a loaner, and the rest of the work week passed and no answer. I called twice to be put on hold and/or told I would get a call back. It took my husband calling and me calling through the next week to get any answer or diagnosis of the tests done. Found out it was a tire issue which they ordered tires and put on the car. After I picked up the car my husband noticed how the service department scratched my wheel covers. Sent pictures to TJ in service area. I never got a call from the service department. I had placed two calls to the sales managwr, James French, who called me after he got back from vacation. He assured me Chevyland would replace my damaged wheel covers. More
Excellent service My service man was awesome, and all employees that I encountered was extremely nice and helpful. Great teamwork!!! Recommend highly likely to friends My service man was awesome, and all employees that I encountered was extremely nice and helpful. Great teamwork!!! Recommend highly likely to friends and family More
Chevyland employeees It has been my experience for over 30 years, that the employees aim to please their customers. I have been purchasing my autos from them each time, I It has been my experience for over 30 years, that the employees aim to please their customers. I have been purchasing my autos from them each time, I need a new one. Satisfaction is their aim and I have been quite happy all these years. I would definitely recommend Chevyland to anyone that is in need of a new car, truck or service. They have met my needs even when their was a problem!. More
New truck Very knowledgeable, friendly and helpful. All questions we asked were answered. We never felt pressured into buying our truck until we were ready to Very knowledgeable, friendly and helpful. All questions we asked were answered. We never felt pressured into buying our truck until we were ready to make the purchase. More
Salesman Charles Glover was awesome. He was concise and patient. Friendly and seem to know what my needs were and gave me suggestions and what was best for me and wife. He was concise and patient. Friendly and seem to know what my needs were and gave me suggestions and what was best for me and wife. More
Good experience I had to bring my diesel truck back to the shop after having it for 2 days. Not their fault but they had to run more extensive tests to find the probl I had to bring my diesel truck back to the shop after having it for 2 days. Not their fault but they had to run more extensive tests to find the problem. My service rep.was Jessica Smith and she was great. Kept me informed and was very apologetic for having to bring it back so soon. More
Warranty maintenance I was very disappointed with the service this time. Totally different than the first time I went. Service person was very short with answers to my que I was very disappointed with the service this time. Totally different than the first time I went. Service person was very short with answers to my questions and spoke to me as if I should know my tires were rotated with the oil change. Then I was handed my keys and told to use my key fob to honk the horn to find my vehicle. Totally unlike the first time when I was explained everything and walked to my vehicle. !!! More
Awesome Salesperson We bought a used truck, the salesperson was name Kathy Morris. She went above and beyond! Awesome customer service! She made buying a new vehicle easy We bought a used truck, the salesperson was name Kathy Morris. She went above and beyond! Awesome customer service! She made buying a new vehicle easy and very knowledgeable More