Chevyland

If I could give negative stars I would. The service department had my 2017 Acadia for almost 5 weeks! They called me yesterday to come get it because the part needed is on "back order" and they weren't department had my 2017 Acadia for almost 5 weeks! They called me yesterday to come get it because the part needed is on "back order" and they weren't sure when the part would be in, it could be 6 months or a few days they didn't know. They were short rentals and needed their rental back. They told me their "tech" said my car was drivable until they received the part! My check engine light is on because my shutters that open and close to keep the car from OVERHEATING are broke. For me to keep an eye out and make sure the car don't overheat! If it does just bring it back in!! I also have a leak in my car they were SUPPOSED to fix and said they fixed it they DID NOT!! It's now WORSE leaking in water!! Their customer service has become absolutely HORRIBLE!! After purchasing as many vehicles as we have from them you'd think they'd have a little bit better customer service!! The paneling was tore apart. I had to walk back inside to get someone to put the paneling back together because they didn't even do that after they gave me my car! I called and asked to speak to a manager and they refused you let me speak to one! What did they do with my vehicle for 5 weeks you might wonder ABSOLUTELY NOTHING! This last year their service has been horrible every time I take my vehicle in to be serviced they are rude and hateful and you wait 3 PLUS hours just for an oil change. I will never buy another vehicle from them!!! More

Exceptional service by Jarred Hooter and the Automobile professionals at Chevyland! Jared was knowledgeable of his craft, efficient and provided flawless, honest service! It was evident that Jarred’s firs professionals at Chevyland! Jared was knowledgeable of his craft, efficient and provided flawless, honest service! It was evident that Jarred’s first order of business is to take care of the customer and achieve 100% customer satisfaction! If you are in the market for a new vehicle, visit Jarred Hooter at Chevyland Shreveport!!!! More

Awesome job by Jared Hooter. He got me back on the road quickly, and it did not cost me a fortune.. Will definitely be back! quickly, and it did not cost me a fortune.. Will definitely be back! More

Jared Hooter , was my sales rep & he was amazing. Very friendly & great customer service. If he didn't think you were getting a good deal he would tell you & give you other options that may be a better de friendly & great customer service. If he didn't think you were getting a good deal he would tell you & give you other options that may be a better deal for you. Thanks For helping me find my mommy car 🤍 More

Thank you, Taylor Campbell for your kind service. We were looking for good service and you provided that for us. Our decision was not hard after you explain rebates and sales to us. We appreciate your prof looking for good service and you provided that for us. Our decision was not hard after you explain rebates and sales to us. We appreciate your professionalism and we are satisfied with our purchase. I am excited and enjoying my 2021 Chevrolet Equinox More

Justin was great to work with and made the process so easy. He made sure that we didn’t waste time and we couldn’t have been happier. easy. He made sure that we didn’t waste time and we couldn’t have been happier. More

Don’t keep appointment times, people had appointments after me got out n was gone, I asked their appointments, no steering wheel cover, no seat cover, had to sanitize my car after service, rude shuttle d after me got out n was gone, I asked their appointments, no steering wheel cover, no seat cover, had to sanitize my car after service, rude shuttle driver, couldn’t give me a return tome to pick up from dr office, not good wth pandemic. Didn’t rotate my tires, like I asked took almost 3 hrs for a oil change with a appointment. Sad, never again, no pandemic precautions More

Was very happy with my deal today at Chevy land. Wes Davis was my salesperson & he was very helpful. Recommend him for your new car needs. Davis was my salesperson & he was very helpful. Recommend him for your new car needs. More

My salesman Wes Davis was very friendly and answered every question I had. If you are in the market for a new or used car go see Wes at Chevyland. every question I had. If you are in the market for a new or used car go see Wes at Chevyland. More

J.R. aka the black bob barker was great from start to finish, he showed me every feature on my truck during the test drive and was able to find exactly the one I wanted and have it delivered in record ti finish, he showed me every feature on my truck during the test drive and was able to find exactly the one I wanted and have it delivered in record time to the dealership. Negotiating the price was a breeze and I truly believe he got the best deal for me. More