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Chevy Exchange

Lake Bluff, IL

Overview
Employees
Reviews
Vehicles
4.9
826 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 826 reviews

September 13, 2022

Moody was very helpful and knowledgeable. Very helpful in making a deal happen. Would recommend Chevy Exchange and Moody's services to anyone. More

by Bret.corless
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moody Shehadeh
Report | Print
Sep 14, 2022 -

Chevy Exchange responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 08, 2022

Excelente trato con esta señorita, ayuda bastante, ayuda a resolver todas las dudas. Es muy paciente y comprende la necesidad More

by lucherobojorquez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zuleyca Antunez
Report | Print
Sep 09, 2022 -

Chevy Exchange responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sinceramente, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 06, 2022

I had a great experience working with the Chevy Exchange. I live in Buffalo and they handled everything seamlessly. More

by scottib
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Rendall
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Sep 08, 2022 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 06, 2022

Dealership was modern, clean, and easy to navigate. Everyone was very kind and welcoming when we entered the building. More

by mlg.8692
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall
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Sep 08, 2022 -

Chevy Exchange responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 06, 2022

Viviana was very helpful throughout the process of purchasing our Tahoe and kept in constant contact with us. She made it very easy and enjoyable, Also, she was very quick to respond to any question More

by status.decks.0o
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafat Alamawi
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Sep 08, 2022 -

Chevy Exchange responded

status.decks.0o, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Viviana's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 05, 2022

Fabulous customer service. Everyone was very approachable and friendly. Beautiful showroom good with kids too! More

by Chelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2022 -

Chevy Exchange responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 05, 2022

Zulie is an awesome saleswoman! Very thorough with explanations and knowledgable about services. She also has a great personality! More

by Denice30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave, my mechanic., gets 5 stars as well! , Zuleyca Antunez
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Sep 08, 2022 -

Chevy Exchange responded

Denice30, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Zulie's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 05, 2022

Michelle was very accommodating. She replied promptly to emails and thoroughly answered questions. She was thorough in explaining the features of the vehicle. More

by mbj2307247
Recommend Dealer
Yes
Employees Worked With
Michelle Rendall
Report | Print
Sep 07, 2022 -

Chevy Exchange responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 05, 2022

Credit customer service great dealer it was nice working with Rob and Moody thank you so much chevyexchange More

by Tomtekampe63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh
Report | Print
Sep 08, 2022 -

Chevy Exchange responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 03, 2022

Easy to work with, straightforward, & honest. I appreciate the deal with my new Chevy Bolt EUV. More

by John.agudelo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh
Report | Print
Sep 06, 2022 -

Chevy Exchange responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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