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Chevy Exchange

Lake Bluff, IL

Overview
Employees
Reviews
Vehicles
4.9
826 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 826 reviews

April 15, 2023

Entire staff was wonderful Viviana lance rick etc I will recommend Chevy exchange to all my friends More

by Jeffathanas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Eggan
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Apr 18, 2023 -

Chevy Exchange responded

I cannot thank you enough for your wonderful review of The Chevrolet Exchange and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 14, 2023

Danny Trujillo was efficient, responsive, and made the whole process smooth and pleasant. Definitely a positive experience yet again at the Exchange. More

by alynnburm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2023 -

Chevy Exchange responded

I'm pleased to hear that Danny took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 09, 2023

Michelle was amazing! She answered all of my questions and kept me up to date on when my car would arrive. More

by emilyroz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall
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Apr 11, 2023 -

Chevy Exchange responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with Michelle. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 28, 2023

I had great customer service from inquiring about car, to purchasing and taking delivery. The whole process was quick and easy! More

by kendrea85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2023 -

Chevy Exchange responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose The Chevrolet Exchange. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 26, 2023

Your guys were wonderful explaining everything and actually put me in the car and welcomed me to my automobile it was great experience More

by marvincosby3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh
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Mar 28, 2023 -

Chevy Exchange responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 25, 2023

DANNY TRUJILLO IS THE BEST SALES PERSON I DEALT WITH. HE ANSWER ALL MY QUESTIONS AND CONCERNS. THIS IS MY 7TH VEHICLE FROM HIM IF YOUR LOOKING FOR A NEW VEHICLE, GO SEE HIM AT THE CHEVY EXCHANGE. THANKS More

by My Blazer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2023 -

Chevy Exchange responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 24, 2023

It was very friendly and also was there to help and every what possible and trying to find a answer to any question you have. More

by evelynorihuela9305
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2023 -

Chevy Exchange responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 12, 2023

I want to thank Viviana & her team for being amazing and very helpful throughout the whole process. The accessories manager, Lance, was very knowledgeable & offered us great deals! Their finance manager Bah More

by fatima305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2023 -

Chevy Exchange responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 07, 2023

Hands down the best dealership I’ve ever worked with. Thank you Dan, Rafat and crew. AAA+++ More

by TSK Manitowoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2023 -

Chevy Exchange responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 06, 2023

Great service, and friendly people! Would definitely shop here again. They took great care of us throughout the process. More

by JG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall
Report | Print
Mar 09, 2023 -

Chevy Exchange responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let me know if I can help you with anything else, thanks! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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