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Chevy Chase Acura - Service Center

Bethesda, MD

4.9
118 Reviews
Call Service Center (301) 656-9200

118 Reviews of Chevy Chase Acura - Service Center

Sort by
February 18, 2022

Chris in Service was really great. Helped me out with MDX repairs. Was very professional and great communication. More

by AO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Toronto
Report | Print
Feb 18, 2022 -

AO responded

Chris in Service was really great. Helped me out with MDX repairs. Was very professional and great communication.

Feb 22, 2022 -

Chevy Chase Acura responded

We appreciate you taking the time to leave a great review about our Service Department. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests.

February 11, 2022

My service advisor,Chris Toronto is the absolute best. He keeps me informed. Listens to my issue and deals directly with the issue. More

by Tim Harper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Toronto
Report | Print
Feb 11, 2022 -

Tim Harper responded

Chris Toronto is a rockstar I

Feb 14, 2022 -

Chevy Chase Acura responded

Dear Tim Harper. We appreciate you taking the time to leave a great review about our Service Department and Chris Toronto. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests.

January 23, 2022

Excellent service by my rep Me BurchetteHad my headlight Excellent service by my rep Me Burchette Had my headlight replaced in short Ian’s Advised me about I should fix in future. Very courteous. He is a More

by Nana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Burchette
Report | Print
Jan 23, 2022 -

Nana responded

Excellent service all around with MrBurchette , My rep. He is courteous and knowledgeable about my Acura RL. Had my headlight changed and added fluid for power steering. He is a true asset to the Acura Dealer and Company. Nancy -Ann Griffin

Jan 31, 2022 -

Chevy Chase Acura responded

Dear Nana. We appreciate you taking the time to leave a great review about our Service Department. We are glad to see you had a pleasant experience with us! We will be sharing your feedback with our team. Please let us know how we can further assist you with your transportation requests.

January 21, 2022

Service Advisor Joseph Burchette was great!Wait time was Service Advisor Joseph Burchette was great! Wait time was reasonable. Payment transaction process was efficient. More

by AH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Burchette
Report | Print
January 14, 2022

Everybody in the dealer is great person . It’s was my first time in there and I’m so happy… thanks for everything More

by miguelventura433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Sanchez
Report | Print
Jan 17, 2022 -

Chevy Chase Acura responded

Dear miguelventura433. I would like to thank you for sharing this great review about our dealership! We will be sharing your feedback with our team. We are glad to see you had a good experience with us! Please let us know if there is anything else, we can do for you.

December 28, 2021

It is easy to make an appointment and the service people are very professional and courteous. More

by Ikelslj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hawkes
Report | Print
Jan 10, 2022 -

Chevy Chase Acura responded

Dear Ikelslj. We appreciate you taking the time to leave a great review about us. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests.

December 23, 2021

Chevy chase Acura is the best not to mention hoe excellent Joseph B is. He has been my service manager most of the time. Chevy chase has been servicing my cars since 2003. More

by Ernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph, Burgett
Report | Print
Jan 10, 2022 -

Chevy Chase Acura responded

Dear Ernie. We appreciate you taking the time to leave a great review about us. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests.

October 26, 2021

The service department here is great. The service reps are always very friendly and informative. More

by Tancalf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
Nov 01, 2021 -

Chevy Chase Acura responded

Dear Tancalf. We appreciate you taking the time to leave a great review about our service department. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests

October 23, 2021

Expensive, but worthwhile for peace of mind. The service staff is quick, responsive and commutative. Their recommendations are back with photos. Nice touch. More

by 19RDX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Toronto
Report | Print
Oct 25, 2021 -

Chevy Chase Acura responded

Dear 19RDX, we appreciate you taking the time to leave a great review about our Service Department. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests.

October 16, 2021

Thank you everyone was professional and very good at there job thank you so mu More

by Lost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph. Burchette.
Report | Print
Oct 18, 2021 -

Chevy Chase Acura responded

Dear customer, we appreciate you taking the time to leave a great review about our Sales Department. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests.

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