Chevrolet of West
West, TX
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In and out! My car was overheating on my trip to Texas from colorado on Friday night. By Saturday morning at 11am I was driving away in a 2018 Silverado! Great ex My car was overheating on my trip to Texas from colorado on Friday night. By Saturday morning at 11am I was driving away in a 2018 Silverado! Great experience, thanks to everyone who got me in and out! More
Fast service I took a chance and stopped at Chevy at West to see if I could get an oil change. They were finished in 25 min. I took a chance and stopped at Chevy at West to see if I could get an oil change. They were finished in 25 min. More
Awesome Dealership Awesome dealership. Bought two 2018 Chevrolet's in the past six months from this dealership. Great sales team and managers. The finance manager, E Awesome dealership. Bought two 2018 Chevrolet's in the past six months from this dealership. Great sales team and managers. The finance manager, Ernesto was great in explaining everything thoroughly. I will certainly come back to purchase my next vehicle. More
Incompetent staff What a joke this dealership is, I'll never buy there again, and i'll make sure to spread the word, from management to sales, to service, it's been an What a joke this dealership is, I'll never buy there again, and i'll make sure to spread the word, from management to sales, to service, it's been an absolute joke, and I regret purchasing a vehicle from West Chevrolet. More
Buying 2018 equinox Treated respectfully and courteously & vigorously assisted to take care of a window tinting issue. Salesman personally took car to a professional tin Treated respectfully and courteously & vigorously assisted to take care of a window tinting issue. Salesman personally took car to a professional tinting service and delivered vehicle to my home. More
Great Sales Staff Had a awesome experience at Chevy of West. Was greeted by everyone and very well taken care of. Thank you Jenny and Mark for making this such a great Had a awesome experience at Chevy of West. Was greeted by everyone and very well taken care of. Thank you Jenny and Mark for making this such a great experience! More
Amazing service department! I have always had the most friendly experiences at Chevy of West! I have taken my vehicle to their service department since I purchased there in 2014. I have always had the most friendly experiences at Chevy of West! I have taken my vehicle to their service department since I purchased there in 2014. They always give you amazing service! More
2008 campaign / LOF Brought my 08 truck in for a campaign and thought about an oil change too. Was asked about a tire rotation and said not to worry about it. When I pick Brought my 08 truck in for a campaign and thought about an oil change too. Was asked about a tire rotation and said not to worry about it. When I picked up the truck on paperwork the technician wrote that I needed a tire rotation and alignment.. Upon getting home I reviewed this and found out how bad my left front steer tire really was. I am surprised that no one called on it. Do you not suggestive sell ? I know I needed tires but that was bad , very bad ! Y’all are in the business to make money. You all could have called and said hey during the L.O.F we saw that you needed tires and tired at least tried to sell a couple tires and alignment. This time wasn’t the best service we have had here. More
Customer service I was called to schedule bringing my 2017 2500HD Duramax in for some basic issues. Plastic parts failing to remain attached, causing Water penetration I was called to schedule bringing my 2017 2500HD Duramax in for some basic issues. Plastic parts failing to remain attached, causing Water penetration and rear seat belt issue. My advisor, Vicky, checked me in quickly after verifying the concerns and even locating one I had not noticed. Parts were needed, ordered and I returned for install/repair. While the dealer seems to service many work trucks, getting to work on a true Cowboy Cadillac seems the technician gets a big smile.. More
Awesome service and genuine people! It was an amazing experience from start to finish! Mark Shultz is an outstanding man with incredible salesmanship. He was very cordial and hospitable It was an amazing experience from start to finish! Mark Shultz is an outstanding man with incredible salesmanship. He was very cordial and hospitable as well as knowledgeable in regards to the Chevy Malibu 2017 that I eventually bought from him. He really did treat us like family and when I went back to visit with them to get my license plates and sticker, he remembered my name asked me about my family. Very genuine and at your service kind of guy. As long as Mark is there I believe I have found my dealer of choice. More