70 Reviews of Chevrolet of Wayzata - Service Center
Customer-focused service As I sat in the waiting room while my car was being serviced, I overheard a service rep explain to another customer what had been found while servicin As I sat in the waiting room while my car was being serviced, I overheard a service rep explain to another customer what had been found while servicing his vehicle. Several repair options were offered, including doing nothing at all, since it was not a safety-related issue. The customer's decision was to do nothing and he was then told that there would be no charge for the diagnosis. As far as I'm concerned, that's the sign of an ethical dealership. They'll have that customer for life. They already have me. More
25 years doing business with the Village service department Always been treated fairly and without unneccessary add ons. Great customer service, easy scheduling ppts, convenient shuttle to and from work. They k Always been treated fairly and without unneccessary add ons. Great customer service, easy scheduling ppts, convenient shuttle to and from work. They keep track of my service history and reprint it for the next owner too. More
2007 Avalanche Wiper safety issue - horrible service I called Village Chevrolet as this is where my Truck was purchased. In 2007 Chevy changed the windshield wiper arm. This arm isn't strong enough to k I called Village Chevrolet as this is where my Truck was purchased. In 2007 Chevy changed the windshield wiper arm. This arm isn't strong enough to keep the wiper blade on the windshield and it doesn't clean the windows very well. Known issue - check online. This truck doesn't get driven very often by me, so when I noticed this issue I contacted Village and talked to someone in service. They flat out refused to work with me on this issue, a safety issue. Not even a little. I guess they will never see me for service or purchasing a new car/truck ever again. A shame that this behavior is allowed at a dealership. I would not recommend this dealership as they are rude and will not help you when you need their assistance. More
Went to Village Chevrolet today for an oil change. They did a good job again.I looked over the bill and compared it with the last 6 oil changes an none were the same amount,even with the same coupon.WHAT G did a good job again.I looked over the bill and compared it with the last 6 oil changes an none were the same amount,even with the same coupon.WHAT GIVES. More
The Service Department is responsive and thourough. Very friendly folks and the waiting room is clean and comfortable. Also,it is close to the showroom so you can wander around and dream about the new autos friendly folks and the waiting room is clean and comfortable. Also,it is close to the showroom so you can wander around and dream about the new autos. I have been a customer of Village Chev for almost 40 years, (first car I purchased from them was a new 1973 Chevelle), and they have always treated me with respect. More
i HAVE BEEN DOING BUSINESS WITH VILLAGE FOR OVER 30 YEARS. MY SALES STAFF OVER THE TIME HAS BEEN VERY HELPFUL IN GETTING ME WHT I NEED. THE SERVICE DEPARTMENT IS ALWAYS ON TIME WITH MY TRUCKS AND THE P YEARS. MY SALES STAFF OVER THE TIME HAS BEEN VERY HELPFUL IN GETTING ME WHT I NEED. THE SERVICE DEPARTMENT IS ALWAYS ON TIME WITH MY TRUCKS AND THE PARTS DEPARTMENT ALWAYS COME THROUGH FOR ME. More
The staff at Village Chevrolet are always friendly and helpful.My 1995 suburan is an old girl that needs special care. Travis Davis my service consultant makes sure she gets everything she needs. It is be helpful.My 1995 suburan is an old girl that needs special care. Travis Davis my service consultant makes sure she gets everything she needs. It is because of the great job done by the staff of Village is why she last this long and still has alot left. Thank You Doug Engler More
The staff at Village Chev in my opinion is the best. You'll never find onyone or any place better. They are polite, curteous, helpful. They never perform any repair work work without advising the cust You'll never find onyone or any place better. They are polite, curteous, helpful. They never perform any repair work work without advising the customer. They know you when you walk in the door and they greet you by name. If you have a relative that has service work done there, they know that person by name as well and know who they are related to. This is truely agreat dealership. More
We have purchased our last 6 vehicles from Village Chevrolet. We have found them to be professonal, helpful and putting out best interest first. We always take our vehicles to Village chev, for all se Chevrolet. We have found them to be professonal, helpful and putting out best interest first. We always take our vehicles to Village chev, for all service needs and are very satisfied with service and cost. More
Mark Kunze is an excellent service consultant to work with. He and his staff go above all expectations to give us quality service each time. We know that Mark and his staff have done everything to give with. He and his staff go above all expectations to give us quality service each time. We know that Mark and his staff have done everything to give us security in a car that has been well serviced, quality and satisfaction at very reasonable prices. More