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72 Reviews of Chevrolet of Wayzata - Service Center
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September 01, 2022
Craig Orak was the service advisor who assisted me today. I could not have been happier with his knowledge, guidance, and patience with me. He made me feel welcome and FOR SURE made me want to continue comin I could not have been happier with his knowledge, guidance, and patience with me. He made me feel welcome and FOR SURE made me want to continue coming back. Thank you Craig for the great service! More
by Paul Peterson
Employees Worked With
August 31, 2022
On time and professional people . keep you informed and great waiting area. Happy with service keep you informed and great waiting area. Happy with service More
by Byaritz
Employees Worked With
June 20, 2022
Absolutely garbage service center. After two weeks of having my car in their body shop I complained; and then their body shop called me to ASK WHY MY CAR WAS THERE. You've had my vehic After two weeks of having my car in their body shop I complained; and then their body shop called me to ASK WHY MY CAR WAS THERE. You've had my vehicle for TWO WEEKS and you don't understand why my vehicle is there? You don't know what to do with it?! What you think this is for decoration?! Unbelievable. Wouldn't trust these fools to change my windshield wiper blades More
by bwonk69
April 01, 2022
I’ve been here twice. Once looking for a car- their phone service lied about their inventory in stock or over promised and wasted my time. The second I tried them for se Once looking for a car- their phone service lied about their inventory in stock or over promised and wasted my time. The second I tried them for service. My car was so gross on the inside I had a black film on my steering wheel. Thankfully I had some napkins to clean it. They said I needed a bunch of services that were recorded as performed at another dealer. When I questioned it they said well we don’t have a service record so it’s what’s recommended for scheduled maintenance at this mileage. They could have had another customer but I have 0 trust in them now. More
by JT
Employees Worked With
Employee not listed
August 18, 2021
Was contacted by Napleton Wayzata Chevrolet about a $34.95 oil change offer for my 2017 Traverse. It was changed there 5,000 miles ago. Verified that the special included oil and filter. Went to my app $34.95 oil change offer for my 2017 Traverse. It was changed there 5,000 miles ago. Verified that the special included oil and filter. Went to my appointment and waited for my vehicle. I was pleasantly surprised when it was "done" in about 30 minutes. I always mark filters and tires to make sure they get changed or rotated. When I checked at home, the same filter was on there and the oil looked the same. All I got was a new windshield sticker telling me to change again in 5,000 miles. The $34.95 special is a great deal- for them. I will contact them and hope they make it right. Beware- this is NOT the excellent Village Chev we've known for years. More
by tom83
February 18, 2021
The worst experience in the service department today. Was looking for a bit of help and it was a no at every turn. After talking with salesman wonderful guy came up with some easy solutions. Will not get any looking for a bit of help and it was a no at every turn. After talking with salesman wonderful guy came up with some easy solutions. Will not get any service here again. You may want to remember you are there for the customers not the pay check. I would give the service department zero stars. Very disappointing. More
by joe
Employees Worked With
Other Employees :
Dave Popp, Billy McMichael, Bill Dunne, Brad Hewer, Grant Osgood, Jeremy Trebus, Nick Underwood, Nate Nelson
November 09, 2020
I called to schedule an appointment on my drive from Northern Minnesota explains I am getting check engine warning lights and “service exhaust fluid system”. The service person found my vehicle in the Northern Minnesota explains I am getting check engine warning lights and “service exhaust fluid system”. The service person found my vehicle in the system. Scheduled appointment. Made ride arrangements. Drove to dealership to drop vehicle off. Representative in service department Looked up, asked if this was a diesel. Duh! I have a DEF fluid service warning and my speeds are limited. “Sorry, we cannot help you with that as our diesel mechanic is gone and we are not sure when he is coming back”. I’m sorry and suggesting another dealership is kind of weak. More
by Craig R
Employees Worked With
June 30, 2020
Brandon was awesome!!!! I did not walk in there expecting to get approved. He already knew what I wanted based off my previous car!!! I was very happy with my purchase and he even made sure I got the rims. V to get approved. He already knew what I wanted based off my previous car!!! I was very happy with my purchase and he even made sure I got the rims. Very professional and I would recommend him to anyone! More
by Morgan02
July 04, 2019
Not a great experience We bought a 2012 Impala from here. The buying experience was amazing. From them on nothing went smoothly, I had to make calls to our warranty compa We bought a 2012 Impala from here. The buying experience was amazing. From them on nothing went smoothly, I had to make calls to our warranty company when we were told we had to pay for a rental while major repairs were being done, on a different occasion o again had to call warranty company to strengthen out an issue. Service department felt the need to always argue about cost, things that were covered by warranty...just all around not a pleasant experience. More
by Robin and Shane
Employees Worked With
Other Employees :
Steve Clark, Dave Popp, Grant Osgood, Nick Underwood
April 24, 2019
Best Service Around I have had 24 years of service as a customer I will always return as I have yet to be satisfied with the service I receive I have had 24 years of service as a customer I will always return as I have yet to be satisfied with the service I receive More
by Lydiac65
Employees Worked With
Other Employees :
No longer there Jim Fialko , Tim Murphy, Joe Wright
